FAQs
What are the main responsibilities of the Front Office Supervisor?
The main responsibilities include greeting guests, assisting with check-in and check-out, supervising reception staff, optimizing processes, managing bookings and accommodations, overseeing payment transactions, coordinating with housekeeping, and ensuring smooth reception operations.
What qualifications are required for the Front Office Supervisor position?
Candidates should have at least one year of experience in the hospitality or tourism industry, strong verbal and written communication skills, fluency in German and good English skills, the ability to lead a team, multitask, prioritize tasks, maintain a positive attitude, and be flexible with working hours.
What kind of work environment does the IBB Hotel Collection Group offer?
The IBB Hotel Collection Group offers an international work environment with development programs and opportunities for work experiences in other countries.
What benefits are provided to employees?
Employees receive a competitive salary, special discounts in IBB Hotels and Restaurants for themselves and friends, a bonus for employee referrals, assistance with relocation including a relocation allowance, and meals provided.
Is a work permit required for this position?
Yes, a valid work permit for Germany is required for non-EU citizens. Applications without a valid work permit and sufficient German language skills may not be considered.
What is the employment type for this position?
This position is full-time.
What skills are essential for this role?
Essential skills for this role include strong communication abilities, leadership and team management skills, multitasking and prioritization, a positive attitude, and flexibility with work shifts.