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HUMAN RESOURCES MANAGER

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Hyatt Hotels Corporation

20d ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Coral Gables

AI generated summary

  • You need HR management experience, a degree, bilingual skills (English & Spanish), strong communication and organizational abilities, proficiency in MS Office, and a passion for customer service.
  • You will manage payroll, recruitment, and employee relations, enhance colleague experiences, oversee safety compliance and training, and handle HR documentation and inquiries.

Requirements

  • Refined verbal, written, and presentation skills in English & Spanish is a plus.
  • 2 years or more of HR or operational management experience in a hotel preferred.
  • A 4-year college degree; or a 2-year college degree and 2 or more years of related experience.
  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Must be proficient in general computer knowledge including Microsoft Suites, Outlook, excel, etc.
  • Outstanding customer service, communication, presentation, and organizational skills are of utmost importance.
  • Must possess the following strengths: high energy, results driven, passion, motivational leader, effective and open communicator, effective in providing exceptional customer service.
  • Must be able to effectively communicate both verbally and written with all levels of employees in an attentive, friendly, courteous and service oriented manner.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.

Responsibilities

  • Payroll & Benefit Administration
  • Oversee the recruitment process, including screening, conducting interviews (when necessary), hiring, and facilitating the onboarding process ensuring legal compliance.
  • Provide guidance and support to employees on HR Company policies and workplace concerns.
  • Assist the Director of HR in leading employee relations efforts, offering coaching, counseling, and conflict resolution.
  • Lead activities aimed at improving the overall colleague experience including initiatives such as recognition programs, celebrations, employee communication, wellness activities and coordinating Hyatt's quarterly engagement survey.
  • Maintain HR documentation, manage inquiries, and oversee special projects.
  • Partner with the hotel management team to maintain a proactive safety culture. Organize routine Safety Committee meetings & walkthroughs.
  • Manage the tracking of all safety and compliance-related monthly training and annual compliance training, ensuring maximum participation and timely completion.
  • Respond to all work-related injuries, providing guidance and support throughout the reporting and resolution process.
  • Perform other duties as required.

FAQs

What is the main responsibility of the Human Resources Manager at Hyatt Regency Coral Gables?

The main responsibility is to lead the people operation within the hotel, cultivating a welcoming and high-performing workplace culture, while managing various HR functions.

What qualifications are preferred for the Human Resources Manager position?

A minimum of 2 years of HR or operational management experience in a hotel is preferred, along with a 4-year college degree or a 2-year degree with 2 or more years of related experience.

Are bilingual skills required for this position?

While not required, refined verbal and written skills in both English and Spanish are considered a plus.

What kind of experience is conducive to succeeding in this role?

Experience in HR functions, people management, and a fast-paced operational environment, preferably in a hotel setting, are conducive to succeeding in this role.

Does Hyatt offer any employee benefits?

Yes, Hyatt offers excellent benefits including free room nights, discounted rates, medical, dental, vision insurance, a 401K with company match, paid vacation, and more.

What skills are emphasized for the Human Resources Manager position?

Outstanding customer service, communication, presentation, and organizational skills, along with a passion for helping others and a results-driven attitude are emphasized.

Are there opportunities for career development such as tuition reimbursement?

Yes, Hyatt provides tuition reimbursement as part of the benefits for eligible employees.

How does the Human Resources Manager contribute to employee relations?

The Human Resources Manager assists in leading employee relations efforts by offering coaching, counseling, and conflict resolution support.

What is the role of the Human Resources Manager concerning workplace safety?

The Human Resources Manager partners with hotel management to maintain a proactive safety culture and manages safety training and compliance initiatives.

Is there a requirement for familiarity with computer software?

Yes, proficiency in general computer knowledge including Microsoft Office Suite, Outlook, and Excel is required.

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Hyatt Hotels Corporation

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Hyatt Hotels Corporation is a leading global hospitality company that owns, manages, and franchises luxury and business hotels, resorts, and vacation properties. The company aims to provide authentic hospitality by making a difference in the lives of the people it touches every day. By offering exceptional service, comfortable accommodations, and unique experiences, Hyatt seeks to create a welcoming environment that fosters connections and enriches the lives of its guests, employees, and stakeholders worldwide.