FAQs
What is the job title for this position?
The job title is Manager, Digital Adoption.
Where is the job located?
The job is located at 33 Dundas Street West, Toronto, Ontario, M5G 3C2.
Who does the Manager of Digital Adoption report to?
The Manager of Digital Adoption reports to the Senior Manager of Digital Adoption.
What is the primary responsibility of the Manager of Digital Adoption?
The primary responsibility is to develop and execute the integrated plan to drive retail customers to adopt online and mobile banking channels.
What are some key levers for improving digital adoption?
Key levers include frontline training and incentives, customer communications and marketing, improvement of digital capabilities and product features, and process digitization.
What are the key accountabilities for this role?
Key accountabilities include strategy development, leading initiatives, and program management.
What qualifications are required for this position?
The qualifications include 4+ years of experience in retail banking strategy and/or product management, strong experience in strategy, business casing, management of cross-functional programs, customer experience design, and workforce effectiveness.
What is the salary range for this position?
The salary range for this position is $74,800.00 to $138,600.00.
What type of compensation package does BMO offer?
BMO offers a total compensation package that may include performance-based incentives, discretionary bonuses, health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.
Is BMO committed to workplace inclusivity?
Yes, BMO is committed to an inclusive, equitable, and accessible workplace and provides accommodations upon request for candidates participating in the selection process.
Are there opportunities for professional development in this role?
Yes, BMO provides in-depth training and coaching, manager support, and network-building opportunities to help employees gain valuable experience and broaden their skillset.