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Marketing Operations and Creative Design Manager

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New Look

14d ago

  • Job
    Full-time
    Senior Level
  • Marketing
    Design
  • London

AI generated summary

  • You need a strong marketing ops, design, or project management background, exceptional organizational skills, creativity, and the ability to manage projects and relationships effectively.
  • You will execute campaigns, communicate with store teams, manage asset planning, oversee production, ensure quality control, handle finance, align marketing activities, and maintain POS resources.

Requirements

  • Strong background in marketing operations, creative design, or project management, with a passion for delivering high-quality marketing campaigns.
  • Exceptional organisational skills and attention to detail, with the ability to manage multiple projects and deadlines.
  • Collaborative, communicative, and able to build strong relationships with internal teams, external suppliers, and franchise partners.
  • Experience with creative development and asset management, especially in the retail and omni-channel space.
  • Positive, resilient, proactive, and can-do attitude with a genuine desire to contribute to a fun and inspiring creative environment.
  • Ability to manage, influence and motivate stakeholders across the business.

Responsibilities

  • Campaign Execution & Collaboration: Work closely with Creative, Trade, and Operations teams to deliver campaign communications, ensuring clear and detailed guidance is provided. Help establish effective processes that support key trade activities and meet deadlines.
  • Store Communication & Support: Effectively communicate all weekly and seasonal marketing actions to store teams, ensuring that all activities and events are well-understood and embraced.
  • Asset Planning & Distribution: Collaborate with Retail and Operations teams on the planning, briefing, and distribution of in-store POS, window messages, and other store assets.
  • Studio & Production Coordination: Oversee the technical briefing and scheduling of studio activities, working directly with the Studio Manager and Production teams to ensure all requirements and deadlines are met.
  • Quality Control: Review all assets to ensure that copy, creative, and trade-specific details are accurate and meet specifications.
  • Finance Management: Manage the internal finance system for POS and windows, maintaining strong relationships with the Finance team. Ensure requisitions and purchase orders are properly controlled, and that invoices are processed accurately.
  • Cross-Functional Alignment: Liaise with internal teams to ensure marketing and campaign activities align creatively and commercially, resulting in a seamless omni-channel experience.
  • Supplier Management: Build strong, positive relationships with external suppliers, overseeing the tender process for assets and ensuring all activities are delivered within budget.
  • Store & Window Database Maintenance: Maintain an accurate store and window database, collaborating with print suppliers, Property, and Field teams to ensure accurate allocations.
  • POS Library & Graphic Requests: Sustain a strong POS library that aligns with the marketing strategy and agreed display principles. Manage the POS-ordering system and review store requests to ensure all items are available.
  • Creative Development: Assist in the creative development of POS and window assets, experimenting with new materials and driving new initiatives for the marketing team.
  • Multi-Tasking & Deadline Management: Demonstrate strength and resilience under pressure, managing multiple tasks and deadlines simultaneously while maintaining a calm, unflustered demeanour. Prioritize effectively to ensure timely delivery. Effectively and transparently communicate to best manage expectations.

FAQs

What is the duration of the contract for this position?

The role is a 12-month fixed-term contract (FTC).

Is this position full-time or part-time?

The job is expected to be full-time, but we are open to discussing flexible working patterns.

What are the main responsibilities of the Marketing Operations and Creative Design Manager?

The main responsibilities include overseeing campaign execution, managing store communication and support, asset planning and distribution, studio and production coordination, quality control, finance management, cross-functional alignment, supplier management, database maintenance, POS library management, and assisting in creative development.

What skills are required for this role?

Candidates should have a strong background in marketing operations, creative design, or project management, exceptional organisational skills, the ability to manage multiple projects, strong communication skills, experience in creative development and asset management, and a positive, proactive attitude.

Are there any employee discounts offered?

Yes, staff receive a 40% discount, along with friends and family discounts throughout the year.

What kind of benefits does the company provide?

Benefits include private pension scheme, profit-related bonus scheme, company car allowance, private medical scheme, virtual GP access, life assurance policy, extra leave for birthdays, enhanced maternity/paternity leave, season ticket loans, and Cycle2Work scheme.

Who will I collaborate with in this role?

You will collaborate closely with various teams including Creative, Trade, Operations, Retail, and Finance, as well as external suppliers.

What is the company culture like?

The company emphasizes inclusivity, diversity, and a supportive environment, prioritizing employee development and flexible working options.

How is the performance evaluated in this role?

Performance is generally evaluated based on the timely delivery of marketing campaigns, quality of asset management, collaboration effectiveness with various teams, and overall contribution to the omni-channel experience.

Will I be involved in the creative development of marketing assets?

Yes, you will assist in the creative development of POS and window assets, experiment with new materials, and drive new initiatives for the marketing team.

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New Look

#ThatNewLookFeeling 💜

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

At New Look, everything that we do is for the love of fashion. We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls. Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford. It’s our colleagues today that continue our journey to create a New Look that everyone loves. It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you. We are always on the lookout for talented, passionate people to join our New Look team.

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