FAQs
What is the job title for this position?
The job title for this position is PB US Lending Operations.
Where is this position located?
This position is located in Jaipur, India.
What are the primary responsibilities of the PB US Lending Operations role?
The primary responsibilities include preparing daily activity sheets, managing email requests, setting up new deals, generating invoices, tracking outstanding documents, and ensuring adherence to SLAs among other related tasks.
What qualifications are required for this role?
A minimum of 2 years of experience in Loan Operations, Servicing, Origination, and hands-on knowledge of the Loan IQ system is required, along with strong communication and interpersonal skills.
Is knowledge of the Loan IQ system necessary for this position?
Yes, hands-on knowledge of the Loan IQ system is a must for this position.
Are there any specific working hours required for this position?
Yes, the ability and willingness to work night shifts is required for this position.
What benefits are offered to employees in this role?
Benefits include a best-in-class leave policy, gender-neutral parental leaves, reimbursement for childcare assistance, comprehensive hospitalization insurance, accident and term life insurance, and more.
Is training and development offered for this position?
Yes, training and development are provided to help employees excel in their career.
Is there support for industry-relevant certifications?
Yes, sponsorship for industry-relevant certifications and education is offered.
What is emphasized in the workplace culture?
The workplace culture emphasizes collaboration, empowerment, initiative, and continuous learning.
What type of client interaction can one expect in this role?
Employees can expect to handle internal client interactions and respond to queries in a timely fashion.
Are there opportunities for process improvements in this role?
Yes, driving process improvements and efficiency within the team is part of the responsibilities.
How does the company approach teamwork?
The company encourages a teamwork culture, where sharing best practices and supporting each other is emphasized.
Will I be involved in any ongoing projects?
Yes, employees are expected to get involved in ongoing projects driven by the management team.
What should I do in case of high volumes or staff shortages?
Employees are expected to assist other teams during contingencies, such as staff shortages or high volumes.
How should issues be escalated in this role?
All issues should be escalated in a timely manner to the appropriate level to avoid any negative impact on the business.