Program Manager - Education Operations

Mayo Clinic

17d ago

Job
Full-time
Senior Level
Business, Operations & Strategy
Education & Teaching
Rochester

AI generated summary

You need a relevant degree and experience, strong project management skills, financial acumen, strategic thinking, excellent communication, and preferably experience in medical education.
You will oversee educational program operations, manage staff, develop strategic plans, ensure quality improvement, lead program initiatives, and maintain partnerships while achieving program goals.

Requirements

Bachelor's degree in management, business administration, health care administration, education or related field with a minimum of 6 years of related experience; OR Master's degree in education, management, business administration, health care administration, or related field with a minimum of 2 years management or related experience required.
Working knowledge of program management, data management, computer/related systems are required.
Must have demonstrated competencies in strategic and systems thinking, business acumen, decision making, leading people, change management, global thinking, influence without authority, communication, conflict resolution, process and systems change and operations.
Demonstrated project management and knowledge of continuous improvement methods.
Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment.
Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the work unit.
Working knowledge and understanding of finance, budgeting, planning and human resource development is essential.
Must have strong interpersonal skills with demonstrated effectiveness in management and group dynamics, including team problem solving skills.
Excellent written and verbal communication skills, including presentation skills are required.
Experience in undergraduate and graduate medical education highly preferred.

Responsibilities

The Program Manager will oversee the strategic objectives and assist with building infrastructure for the enterprise-wide Mayo Clinic College of Medicine and Science or educational program. The Program Manager provides leadership, management and direction, and is responsible for multiple operational functions within, but not limited to, Admissions, Academic Affairs, Faculty Affairs, Student Affairs, Reporting & Analytics and Administration/Dean Support. Manages unit staffing and performance management; coordinates resources and workload to achieve objectives and strategies. Works with Education and Administrative leadership in development of strategic plans, budgets (work unit and programmatic) and process improvements. Manages partnerships with affiliated national/international consortium or program members. Provides consultative expertise regarding policy and/or accreditation questions to Deans, faculty, administrative and support staff. Independently leads problem-solving and decision-making activities, within the program scope and change management process assessing risks and actions to accomplish program objectives. Continually evaluates work unit processes and procedures for effectiveness and efficiency and implements quality improvement efforts. Participates grant submission and renewal processes as needed. Facilitates meetings, maintains active role on administrative and executive committees, task forces and acts as a "change agent" for the unit(s). Acts as a mentor for the supervisors and staff within the unit(s). Initiates and maintains positive working relationships with internal and external customers. Directs and controls the activities of large/mega/major/complex/business critical programs having overall responsibility for planning, budgeting, implementing and maintaining costs, methods and employees. Accountable for the achievement of program goals, objectives, budget and timelines. Determines and establishes organizational structures and supervisory relationships, subject to leadership approval. Manages multiple and/or high complex programs and deals with many educational programs both within and outside of Mayo and also internationally with global initiatives. Develops program strategy, program planning, implementation and program metrics. Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs responsible for. Decisions would affect the financial, employee, or public relations posture of Mayo or the college.

FAQs

What is the job title for this position at Mayo Clinic?

The job title is Program Manager - Education Operations.

What are the primary responsibilities of the Program Manager?

The Program Manager oversees strategic objectives, builds infrastructure for educational programs, manages operational functions like Admissions and Student Affairs, develops budgets, and ensures quality improvement while evaluating work unit processes.

What qualifications are required for this position?

A Bachelor's degree in management, business administration, health care administration, education, or a related field with a minimum of 6 years of experience is required, or a Master's degree with at least 2 years of management experience.

Is prior experience in medical education preferred?

Yes, experience in undergraduate and graduate medical education is highly preferred.

What are the working hours for this position?

The schedule is full-time, Monday - Friday during normal business hours, with limited travel as needed.

Is this position eligible for visa sponsorship?

No, this position does not offer visa sponsorship or participate in the F-1 STEM OPT extension program.

Are there opportunities for continuing education and career advancement?

Yes, Mayo Clinic is dedicated to employee development and offers continuing education and advancement opportunities.

What are the compensation details for this role?

The salary range for this position is $89,336.00 to $134,035.20 per year.

What is the workplace environment like at Mayo Clinic?

Mayo Clinic fosters an inclusive environment that values diversity, innovation, and support for employees, where they can thrive in both their work and personal lives.

Who is the recruiter for this position?

The recruiter for this job is Ibby Gustamante.

Mayo Clinic

Science & Healthcare

Industry

10,001+

Employees

Mission & Purpose

Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career. Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world. We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.