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Retail Assistant

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WHSmith

3mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Adelaide

AI generated summary

  • You need 1+ years in retail/customer service, strong multitasking, communication, and time management skills, flexible availability, and warehouse experience is a plus.
  • You will serve customers promptly, handle cash transactions, provide excellent customer service, follow procedures, and assist with merchandising and stock rotation.

Requirements

  • 1+ years of retail/customer service experience
  • An ability to work in a fast paced environment and multitasking skills
  • Excellent communication and interpersonal skills
  • Exceptional time management skills and reliability
  • Flexible availability Monday-Sunday between the hours of 5am to 9pm
  • Warehouse experience would be advantageous

Responsibilities

  • Serve customers in a timely, efficient, and courteous manner
  • Cash handling and standard retail transactions
  • Demonstrate your flair for customer service
  • Adhere to all back and front of house processes and procedures
  • Get involved in merchandising and stock rotation

FAQs

What is the job title for this position at WHSmith?

The job title is Retail Assistant.

Where is the job location?

The job is located at Adelaide Airport.

Is this a full-time or part-time position?

This is a casual position, which may involve part-time hours.

Are there opportunities for growth in this role?

Yes, there is an opportunity for progression and development within the company.

What benefits come with working for WHSmith?

Employees can enjoy enticing discounts on all of our fabulous products.

What are the main responsibilities of a Retail Assistant?

Responsibilities include serving customers, cash handling, demonstrating customer service, adhering to processes, and participating in merchandising and stock rotation.

Will the successful candidate need to work weekends?

Yes, the successful candidate will be required to work one weekend shift per fortnight.

What experience is required for this role?

The ideal candidate should have 1+ years of retail or customer service experience.

What skills are important for this position?

Important skills include the ability to multitask, excellent communication, exceptional time management, and reliability.

What are the working hours for this role?

The working hours are flexible between Monday and Sunday from 5am to 9pm.

Does WHSmith support diversity and inclusion in the workplace?

Yes, WHSmith is an equal opportunity employer and promotes a culture of inclusion.

Will I be contacted if my application is shortlisted?

Yes, only shortlisted applicants will be contacted.

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.