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Team Leader (Cafe)

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WHSmith

Jan 10

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Hospitality & Retail
  • Adelaide

AI generated summary

  • You need 3+ years of supervisory experience, barista skills, cash handling knowledge, strong time management, a bubbly personality, and flexible availability for weekends and evenings.
  • You will train team members, ensure hygiene standards, communicate with the Store Manager, and assist in food and beverage preparation daily.

Requirements

  • 3+ years of supervisory experience
  • Bubbly and enthusiastic personality
  • Barista experience & skills
  • Ability to lead and run a shift
  • Understanding of till reconciliation and cash handling
  • Exceptional time management skills and reliability
  • Flexible availability on weekends & evenings

Responsibilities

  • Training team members in store processes and procedures.
  • Maintaining a clean workspace in accordance with Food by WHSmith hygiene Standards.
  • Reporting and communicating necessary information and feedback to the Store Manager regarding any and all aspects of store operations.
  • Assist in the preparation of both food and beverages/coffees.

FAQs

What are the working hours for the Café Team Leader position?

The working hours are full time in the afternoons, Monday to Friday, with no weekends required.

Is previous experience required for this role?

Yes, the ideal candidate should have 3+ years of supervisory experience.

Will I receive training if I’m hired for this position?

Yes, as a Café Team Leader, you will be responsible for training team members in store processes and procedures.

Is barista experience necessary for this role?

Yes, barista experience and skills are essential for the Café Team Leader position.

What kind of environment can I expect while working at WHSmith?

You can expect a dynamic and fast-paced work environment in busy locations, such as airports and hospitals.

Are there opportunities for career development in this role?

Yes, this position provides an opportunity to develop your leadership skills while leading a team.

What is the company’s stance on diversity and inclusion?

WHSmith is an equal opportunity employer and promotes a culture of inclusion, recognizing the importance of equity in all their practices.

Will I be required to work weekends?

No, this position does not require weekend work, as it is strictly Monday to Friday.

What are the expectations for maintaining cleanliness in the cafe?

You will be expected to maintain a clean workspace in accordance with Food by WHSmith hygiene standards.

How does WHSmith handle cash handling and till reconciliation?

As a Café Team Leader, you will be responsible for understanding till reconciliation and cash handling procedures.

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WHSmith

The Global Travel Retailer

Retail & Consumer Goods
Industry
10,001+
Employees
1972
Founded Year

Mission & Purpose

WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, both in life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street. Each of our stores and formats is tailored to meet the needs of our customers journeys; we’re the trusted home of travel essentials for the world’s travelling customer. We already operate in over 100 airports around the globe and we’re continuing to expand with a growing presence of WHSmith at international airports, and the expansion of our US businesses – Marshall Retail Group for speciality retail and InMotion, our world-leading digital and tech accessories business in travel locations - into new markets. On the high street, we’ve supported generations of customers on their journeys through life with everything from learning to read, going to school, accessing essential Post Office services to finding a great book. And our fast-growing online brands offer our customers another convenient way to shop, with personalised gifts and cards from FunkyPigeon.com and bestselling books and stationery from WHSmith.co.uk. At the heart of our business are our people and our customers. As a diverse group of over 14,000 colleagues, we are all on the same journey to a better business. Whether our colleagues are based in our stores, our distribution centres or our support centres, we’re committed to providing the opportunity for each and every member of the WHSmith team to be themselves, build their skillset, and progress on their journey with us. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better.

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