FAQs
What is the contract type for the Retail Sales Assistant position?
The contract type for the Retail Sales Assistant position is an 8-hour contract.
What is the main purpose of a Retail Sales Assistant at The Works?
The main purpose of a Retail Sales Assistant at The Works is to inspire reading, learning, creativity, and play in customers, helping them unleash their imaginations through the products we offer.
What do the perks of working at The Works include?
The perks of working at The Works include a 25% colleague discount, exclusive online discounts, 28 days of holiday per year (pro rata), access to training through the Can-Do Academy, early access to wages through Paystream, a share scheme, and 24/7 support for you and your family, among others.
Is there a minimum age requirement for becoming a keyholder?
Yes, you must be over 18 years old to join as a keyholder; however, if you are under 18, you can be trained for keyholding duties once you reach your 18th birthday.
How does The Works ensure a positive company culture?
The Works fosters a supportive, friendly, and inclusive atmosphere where employees can be their authentic selves, share recommendations, and collaborate as one team to inspire customers.
What skills or behaviors are valued in a Retail Sales Assistant?
Valued skills and behaviors include being genuine and authentic, resilient in handling a fast-paced environment, and having the ability to efficiently manage stock and deliveries.
How does The Works promote diversity and inclusion?
The Works promotes diversity and inclusion by ensuring an inclusive culture where everyone can be themselves, and roles are open to all, including under-represented groups.
Is there a way for staff to provide feedback about their work experience?
Yes, The Works conducts an annual anonymous colleague engagement survey to collect feedback and suggestions to make the workplace the best it can be.
What kind of support is available for employees and their families?
The Works offers 24/7 support for employees and their families through an Employee Assistance Programme that includes emotional support, financial health, and physical wellbeing resources.
Are there development opportunities for Retail Sales Assistants?
Yes, employees can take control of their development through the Can-Do Academy, which provides instant access to courses and training in areas of interest.