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Retail Sales Assistant

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The Works Stores Ltd

8d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Edinburgh

AI generated summary

  • You possess positivity, resilience, and multitasking skills. You can handle a fast-paced environment, manage stock efficiently, and, if over 18, become a keyholder with added pay.
  • You will greet customers, foster enthusiasm for products, support store management, and help maintain daily operations, including keyholding when required, while providing feedback through surveys.

Requirements

  • Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
  • Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
  • Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!
  • If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc), but don’t worry we’ll train you to do this.
  • There are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys.
  • That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.

Responsibilities

  • You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations.
  • Your passion and enthusiasm for our brand and products will be contagious and motivating.
  • Our customers will want to return, time and time again for more inspiration and products that satisfy their creative needs.
  • Our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, (holidays, days off, sickness etc).
  • You’ll also receive our additional keyholding pay enhancement when holding keys.
  • Each year, we run an anonymous colleague engagement survey.
  • This is so important for us to hear your feedback and suggestions.
  • You’ll have opportunity to help give us that direction.

FAQs

What is the contract type for the Retail Sales Assistant position?

The position is for a 16-hour contract.

What are the benefits of working at The Works?

Benefits include a 25% colleague discount, access to the MyWorks online discount platform, 28 days of holiday (33 days for Deputy and Store Managers), opportunities for further training through the Can-Do Academy, and additional perks like Wagestream, healthcare cash plans, and more.

What is the primary purpose of a Retail Sales Assistant at The Works?

The primary purpose is to inspire customers to read, learn, create, and play, ensuring they leave the store happy and motivated.

Are there any qualifications needed to become a keyholder?

Yes, to become a keyholder, you must be over 18 years old. You'll receive training for keyholding duties and earn an additional pay enhancement for these responsibilities.

Is The Works an inclusive employer?

Yes, The Works promotes diversity and inclusion and welcomes applicants from all under-represented groups, including ethnic minorities, people with disabilities, carers, and members of the LGBTQ+ community.

What skills are valued in a Retail Sales Assistant?

Valued skills include being genuine and authentic, resilient in a fast-paced environment, and proficient in stock management and merchandising.

Can I apply for this job if I am under 18?

Yes, you can apply if you are under 18, but you will not be able to perform keyholding duties until you turn 18. Training will be provided at that time.

How does The Works support employee well-being?

The Works offers 24/7 support for employees and their families through a partnership with Retail Trust Charity, including an Employee Assistance Programme, as well as a healthcare cash plan for everyday healthcare costs.

What is the company culture like at The Works?

The company culture at The Works is supportive, friendly, and inclusive, providing a second home-like atmosphere where employees can be their authentic selves while being part of a motivated team.

How does The Works encourage employee feedback?

The Works conducts an anonymous colleague engagement survey each year to gather feedback and suggestions to improve the workplace environment.

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The Works Stores Ltd

Ambition: To become one of the most loved retailers in the UK - the go-to place for reading, learning, creativity & play

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

The Works is a retail company that offers a wide range of products, including books, arts and crafts supplies, toys, games, and stationery. They aim to provide affordable and inspiring products for families, students, and hobbyists, making creativity and learning accessible to everyone. By offering a diverse selection of quality items at great value, The Works strives to encourage a love of reading, creativity, and play, enhancing the lives of their customers and fostering a vibrant community spirit.