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Retail Sales Assistant

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Cork

Requirements

  • Genuine and authentic: Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations!
  • Resilient champion: You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero!
  • Stock magician: You tackle the puzzle of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you!
  • If you’re over 18, you’ll join as a keyholder.
  • Under 18? That's cool. If you're under 18, you won't be able to complete keyholding duties just yet, but when you reach your 18th birthday, we'll get you set up for training so that you can earn the additional keyholding pay enhancement when on keyholder duties.

Responsibilities

  • - Greet customers with a warm smile and help them leave happy and excited to unlock their imaginations.
  • - Motivate customers with your passion and enthusiasm for our brand and products.
  • - Inspire customers to return for more inspiration and products that satisfy their creative needs.
  • - Support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed.

FAQs

What is the contract duration for the Retail Sales Assistant position?

The Retail Sales Assistant position is a 4-hour contract.

What is the main purpose of this job?

The main purpose of this job is to inspire reading, learning, creativity, and play among customers.

What benefits do employees receive?

Employees receive a 25% colleague discount, access to exclusive online discounts, 28 days of holiday (or 33 for Deputies and Store Managers), training and development opportunities, early wage access through Wagestream, a share scheme, and various additional support options.

Are there opportunities for career growth?

Yes, The Works offers training and development programs through the Can-Do Academy to help employees grow their skills and advance their careers.

What does being a keyholder entail?

As a keyholder, Retail Sales Assistants over 18 will support the Store Management team by opening and closing the store, taking on responsibilities when management is absent, and receiving additional pay enhancement for holding keys.

Can younger employees become keyholders?

Yes, employees under 18 can be trained for keyholding duties once they reach their 18th birthday, allowing them to earn the additional keyholding pay enhancement.

What kind of work culture can I expect at The Works?

The Works promotes a supportive, friendly, and inclusive work culture where employees can be their best and authentic selves, working together as one team.

Does The Works promote diversity and inclusion?

Yes, The Works prides itself on an inclusive culture where all individuals feel able to be themselves, welcoming under-represented groups and supporting discussions around flexible working and reasonable adjustments.

How does The Works gather employee feedback?

The Works conducts an annual anonymous colleague engagement survey to collect feedback and suggestions from employees on how to improve the workplace.

What qualities should a successful Retail Sales Assistant have?

A successful Retail Sales Assistant should be genuine and authentic, resilient in a fast-paced environment, and skilled in sorting and merchandising stock effectively.

Ambition: To become one of the most loved retailers in the UK - the go-to place for reading, learning, creativity & play

Retail & Consumer Goods
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

The Works is a retail company that offers a wide range of products, including books, arts and crafts supplies, toys, games, and stationery. They aim to provide affordable and inspiring products for families, students, and hobbyists, making creativity and learning accessible to everyone. By offering a diverse selection of quality items at great value, The Works strives to encourage a love of reading, creativity, and play, enhancing the lives of their customers and fostering a vibrant community spirit.