FAQs
What is the contract duration for the Retail Sales Assistant position?
The Retail Sales Assistant position is a 4-hour contract.
What is the main purpose of this job?
The main purpose of this job is to inspire reading, learning, creativity, and play among customers.
What benefits do employees receive?
Employees receive a 25% colleague discount, access to exclusive online discounts, 28 days of holiday (or 33 for Deputies and Store Managers), training and development opportunities, early wage access through Wagestream, a share scheme, and various additional support options.
Are there opportunities for career growth?
Yes, The Works offers training and development programs through the Can-Do Academy to help employees grow their skills and advance their careers.
What does being a keyholder entail?
As a keyholder, Retail Sales Assistants over 18 will support the Store Management team by opening and closing the store, taking on responsibilities when management is absent, and receiving additional pay enhancement for holding keys.
Can younger employees become keyholders?
Yes, employees under 18 can be trained for keyholding duties once they reach their 18th birthday, allowing them to earn the additional keyholding pay enhancement.
What kind of work culture can I expect at The Works?
The Works promotes a supportive, friendly, and inclusive work culture where employees can be their best and authentic selves, working together as one team.
Does The Works promote diversity and inclusion?
Yes, The Works prides itself on an inclusive culture where all individuals feel able to be themselves, welcoming under-represented groups and supporting discussions around flexible working and reasonable adjustments.
How does The Works gather employee feedback?
The Works conducts an annual anonymous colleague engagement survey to collect feedback and suggestions from employees on how to improve the workplace.
What qualities should a successful Retail Sales Assistant have?
A successful Retail Sales Assistant should be genuine and authentic, resilient in a fast-paced environment, and skilled in sorting and merchandising stock effectively.