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Retail Store Manager

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  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail

Requirements

  • - Passionate about retail/customer service
  • - Proven track record of leadership
  • - Seeks positive outcomes
  • - Open to change and challenge
  • - Flexibility
  • - Strives for excellence and seeks to improve & innovate
  • - Competent with computers and willing to engage with technology
  • - Kind with morally sound values

Responsibilities

  • Leading by example
  • Recruiting and training new employees
  • Merchandising the store in line with our brand guidance
  • Managing store stockrooms, ensuring effective replenishment and stock control
  • Completing rotas for your people
  • Setting goals, achieving targets, and driving KPIs
  • Striving for operational excellence

FAQs

What is the location of the Retail Store Manager position?

The position is located in the Moto Services (M4), Chippenham, SN14 6LB.

What is the working hours for the Retail Store Manager role?

The Retail Store Manager role is a full-time position requiring 40 hours of work per week.

What type of company is Cotton Traders?

Cotton Traders is a clothing retailer established in 1987, known for its multi-channel retail presence and around 80 stores across England, Scotland, and Wales.

What are the key responsibilities of a Retail Store Manager?

Key responsibilities include leading the store team, recruiting and training staff, managing stock, setting goals, and driving KPIs to achieve operational excellence.

What qualities are sought after in a Retail Store Manager?

Ideal candidates should be passionate about retail, have a proven leadership track record, be flexible, seek positive outcomes, and be competent with technology while upholding strong moral values.

What benefits do employees receive when working at Cotton Traders?

Employees receive 25 days of holiday (rising to 30 with service), a generous clothing allowance, employee discounts, private medical insurance, a health cash plan, long service awards, and discounts at partner retailers.

How can I learn more about the company culture at Cotton Traders?

You can learn more about our company culture by visiting our website to review our values, or by visiting any of our stores and speaking to current employees.

What should I do if I want to apply for the Retail Store Manager position?

When you’re ready to apply, please follow the application instructions on the site, and we look forward to hearing from you.

Is there support for employee well-being at Cotton Traders?

Yes, Cotton Traders offers private medical insurance and a health cash plan to support employee well-being.

Are there opportunities for professional growth and development at Cotton Traders?

Yes, we encourage innovation and strive for excellence, which includes opportunities for employee growth and development within the company.

Retail & Consumer Goods
Industry
501-1000
Employees

Mission & Purpose

To really get to know the Cotton Traders story, you need to go back...way back! 16 years before we were established, to be precise, to a time before the company was even a sparkle in anyone’s eye! It all started on a college rugby pitch in 1970, when Fran Cotton & Steve Smith first met in Loughborough. 1980 saw the end of Fran & Steve’s illustrious rugby careers as they looked to the future. They joined Bukta sportswear, that was responsible for producing a lot of sport team’s kits around this era. It was here they honed and learnt the clothing trade. 1987 - In a small office in Altrincham, Cotton Traders was born! 1998 - Cotton Traders open its first retail store at Cheshire Oaks, we go on to open countless more nationwide! 2022 - Cotton Traders goes online and since then we haven't stopped growing,... Today, Cotton Traders is a renowned brand and multi channel retailer with an extremely loyal and dedicated customer base. With over 70 retail stores across garden centres, outlets and travel sites, millions of catalogues mailed to customers each year and a busy Contact Centre! We also have our head office based in Altrincham and our ever growing Distribution Centre in Nottingham. Wherever you work and whatever you do, we value and invest in our people and ensure that they have the opportunity to thrive at Cotton Traders. .

Culture & Values

  • Customer first

    Our customers are at the heart of everything we do and every decision that we make. We have a dedicated and loyal customer base that always deserves the very best, and quality products that are built to last. Putting our customers first also means putting each other first – our internal customers, our colleagues. We always go the extra mile, with a positive attitude that drives customer-focused solutions.

  • Respect & Openness

    We value honesty and transparency, and we’re proud that our open and optimistic culture ensures that all of our colleagues feel included and are involved in the business. Respect & openness reflects how we operate; we are polite, respectful and considerate, and we treat others how we wish to be treated. We live by the philosophy that no idea is a bad idea, valuing creative thinking, supporting each other and striving for each other’s success.

  • Strive for better

    As a team, we are constantly evolving to make the business a better place to be, through being inquisitive, enthusiastic and challenging the status quo. By striving for better, we push the boundaries and ensure that we’re always searching for creative and innovative solutions, developing both as individuals and together as one team.

  • Quality

    After over 30 years in the game, we champion world-class quality that always exceeds our customers’ expectations - from sourcing skin-kind fabrics to ensuring that our customers enjoy a positive shopping experience in-store and at home. We believe that trust changes everything, and that having trust in our brand and our team is essential to our success. Our people are empowered to succeed and take pride in their work; always anticipating any opportunities for improvement.

  • One team

    Fuelled by our sense of team spirit, we are incredibly proud of our culture and our employee community. Whether it’s working on the day-to-day or wider projects, our colleagues collaborate together, learning from one another along the way. It is through this ‘One Team’ spirit that we can achieve what we set out to achieve, and so much more.

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