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Sales Associates - Part-Time - TOMMY HILFIGER

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Tommy Hilfiger

17d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Toronto

AI generated summary

  • You must be flexible with hours, able to lift 40 lbs, communicate effectively, support management decisions, maintain store standards, provide excellent customer service, and adhere to policies.
  • You will provide excellent customer service, maintain store appearance, manage merchandise, support sales goals, and adhere to policies while ensuring a positive shopping experience for all customers.

Requirements

  • Must be flexible to work rotating hours, as assigned by management.
  • Able to lift a minimum of 40 pounds and able to stand for long periods of time.
  • Demonstrate effective written and verbal communication skills.
  • Support all company / management decisions.
  • Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
  • Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
  • Ensure consistent and accurate replenishment of product onto the sales floor.
  • Comply with visual presentation standards.
  • Execute markdowns and re-merchandise, as needed.
  • Maintain store organization fixtures/hardware/general cleanliness.
  • Maintain respect of peer group, staff and supervisor.
  • Create energy and excitement around shared goals and values and acts with integrity.
  • Demonstrate professional image and conduct.
  • Communicate concerns to management.
  • Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
  • Attends Take 5 meetings and participates in staff meetings, as required.
  • Generate maximum sales potential in accordance with the TH Customer Service standards.
  • Builds repeat customer base through excellent service.
  • Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
  • Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
  • Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
  • Adhere to Policies and Procedures.

Responsibilities

  • Consistently provides TH Customer Service to company standard.
  • Keep merchandise filled to appropriate levels on sales floor.
  • Ensure the store is visually distinctive and appearance impeccably maintained.
  • Minimize shortages through proper loss prevention procedures.
  • Demonstrates awareness of store sales plans and results.
  • Demonstrates awareness of individual contribution to business results.
  • Follow all operational policies and procedures.
  • Manage time and prioritize tasks.
  • Demonstrate effective written and verbal communication skills.
  • Attends Take 5 meetings and participates in staff meetings, as required.
  • Generate maximum sales potential in accordance with the TH Customer Service standards.
  • Builds repeat customer base through excellent service.
  • Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers for more effective selling.
  • Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
  • Effectively maintains zone coverage; acknowledges every customer within the zone; treats customers with priority over assigned tasks.
  • Demonstrate effective written and verbal communication skills.
  • Manage time and prioritize tasks.
  • Represent the TH image through personal and professional appearance.
  • Demonstrate professional image and conduct.
  • Must be flexible to work rotating hours, as assigned by management.
  • Communicate concerns to management.
  • Maintain respect of peer group, staff and supervisor.
  • Create energy and excitement around shared goals and values and acts with integrity.
  • Support all company / management decisions.
  • Change schedules, adapt to the needs of the position, undertaking night shifts, weekends and holidays.
  • Adhere to Policies and Procedures.
  • Observe sales floor and stockroom for loss prevention and advises management of any unusual internal or external activity.
  • Execute Opening and Closing checklist duties as directed by store management to ensure store is always ready for business.
  • Able to lift a minimum of 40 pounds and able to stand for long periods of time.
  • Ensure consistent and accurate replenishment of product onto the sales floor.
  • Comply with visual presentation standards.
  • Execute markdowns and re-merchandise, as needed.
  • Maintain store organization fixtures/hardware/general cleanliness.

FAQs

What is the primary function of a Sales Associate at Tommy Hilfiger?

The primary function of a Sales Associate is to sell and promote Tommy Hilfiger merchandise through the execution of the TH Customer Service Standards while performing various operational activities as assigned by Store Management.

What kind of customer service is expected from a Sales Associate?

Sales Associates are expected to consistently provide TH Customer Service to company standards, generate maximum sales potential, and build a repeat customer base through excellent service.

Are there physical requirements for this position?

Yes, Sales Associates must be able to lift a minimum of 40 pounds and stand for long periods of time.

What are the working hours for this part-time position?

The position requires flexibility to work rotating hours as assigned by management, which may include nights, weekends, and holidays.

What types of responsibilities fall under operational duties for this role?

Operational responsibilities include adhering to policies and procedures, observing the sales floor for loss prevention, executing opening and closing checklist duties, and maintaining the overall organization and cleanliness of the store.

Is there a focus on personal appearance for Sales Associates?

Yes, Sales Associates are expected to represent the TH image through personal and professional appearance, demonstrating a professional image and conduct at all times.

How important is teamwork in this role?

Teamwork is very important; Sales Associates must create energy and excitement around shared goals and values and support all company and management decisions.

What kind of training will Sales Associates receive?

Sales Associates will attend Take 5 meetings and participate in staff meetings, as required, to enhance their knowledge and skills.

Does the company accommodate individuals with disabilities?

Yes, PVH Canada Inc. is committed to notifying employees and the public about the availability of accommodations for applicants with disabilities throughout the recruitment process.

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Tommy Hilfiger

We are Dreamers. We are Doers. We are Make-it-Happeners.

Fashion & Arts
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

TOMMY HILFIGER is one of the world’s leading designer lifestyle brands creating a platform that inspires the modern American spirit, while committing to wasting nothing and welcoming all. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the TOMMY HILFIGER and TOMMY JEANS brands, with a breadth of collections including HILFIGER COLLECTION, TOMMY HILFIGER TAILORED, men’s, women’s and kids’ sportswear, denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Founder Tommy Hilfiger remains the company’s Principal Designer and provides leadership and direction for the design process. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, is a global apparel and retail company with more than 16,000 associates worldwide. With the support of strong global consumer recognition, Tommy Hilfiger has built an extensive distribution network in over 100 countries and more than 2,000 retail stores throughout North America, Europe, Latin America and the Asia Pacific region. Global retail sales of the TOMMY HILFIGER brand were US $9.2 billion in 2019.