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Senior Product Designer

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Xero

2mo ago

  • Job
    Full-time
    Senior Level
  • Design
    Product
  • London
  • Quick Apply

AI generated summary

  • You must design meaningful experiences, collaborate with teams, conduct research, create prototypes, ensure accessibility, and communicate effectively to solve customer problems.
  • You will collaborate with design and cross-functional teams to define problems, create user-centered solutions, conduct research, develop prototypes, and ensure high-quality product experiences.

Requirements

  • Senior Product Designers at Xero are responsible for designing beautiful, enabling and meaningful experiences that solve genuine customer problems.
  • Design practice and thinking
  • Work with the Design Director, Lead and/or Principal Designer within your portfolio and product area to understand the Product Design vision and direction and ensure consistency and quality of execution within your product design delivery.
  • Promote the value of design and collaborative practice across spheres of influence and participation
  • Conduct desk research including domain and competitor analysis, interaction/design trends and 'best of' examples
  • Analyse relevant considerations such as research insights (when not directly involved), product strategy and roadmaps, technical environment and constraints
  • Contribute to the definition and articulation of ‘the problem’ – challenging assumptions a 'pre-set' thinking around solutions, agreeing the purpose, principles and vision
  • Create frameworks (read wireframes low/high-fi, visual frameworks, content/data models etc) which articulate the components, journeys and elements required to solve 'the problem'
  • Explore ideal future concepts and identify new interaction solutions and patterns that meet customer needs in a better way
  • Develop phased design solutions that bridge the gap between a future state and current patterns, XUI design system and other relevant constraints and considerations
  • Create prototypes which tangibly demonstrate a proposed concept or solution
  • Collaborate with other designers to test ideas, share challenges, provide feedback and build quality in your practice
  • Collaborate with content designers to ensure content within an experience is consistent, 'fit for purpose' and meets customer needs
  • Design for accessible inclusive experiences that meet or exceed best practice and all internal standards
  • Develop detailed interactions and interfaces which are smart and contextually relevant
  • Present and communicate design work to a range of different audience
  • Create effective handover materials which clearly communicate how the design should and behave throughout interaction flows and journeys (e.g. User flow diagrams, design specifications, experience/interaction specifications etc)
  • Contribute to identifying research opportunities, planning and undertaking research and testing relevant to your product area.
  • Participate in generative user research to understand customer underlying goals, needs, behaviours and pain points (where necessary)
  • Participate in the synthesis of research data, drawing out and articulation of insights
  • Participate or where necessary conduct user testing in conjunction with the
  • Influence, challenge and support other designers within your product area to deliver high quality product experiences.
  • Work with your Product Design Director to contribute towards strategic product initiatives
  • Facilitate cross functional team workshops – to bring everyone together at key points in the process and around key decisions
  • Collaborate with cross functional teams to ensure proposed solutions balance user needs, business strategy and technical constraints
  • Collaborate with development teams during sprints to provide design QA and problem solve issues as they arise

Responsibilities

  • Work with the Design Director, Lead and/or Principal Designer within your portfolio and product area to understand the Product Design vision and direction and ensure consistency and quality of execution within your product design delivery.
  • Promote the value of design and collaborative practice across spheres of influence and participation
  • Conduct desk research including domain and competitor analysis, interaction/design trends and 'best of' examples
  • Analyse relevant considerations such as research insights (when not directly involved), product strategy and roadmaps, technical environment and constraints
  • Contribute to the definition and articulation of ‘the problem’ – challenging assumptions a 'pre-set' thinking around solutions, agreeing the purpose, principles and vision
  • Create frameworks (read wireframes low/high-fi, visual frameworks, content/data models etc) which articulate the components, journeys and elements required to solve 'the problem'
  • Explore ideal future concepts and identify new interaction solutions and patterns that meet customer needs in a better way
  • Develop phased design solutions that bridge the gap between a future state and current patterns, XUI design system and other relevant constraints and considerations
  • Create prototypes which tangibly demonstrate a proposed concept or solution
  • Collaborate with other designers to test ideas, share challenges, provide feedback and build quality in your practice
  • Collaborate with content designers to ensure content within an experience is consistent, 'fit for purpose' and meets customer needs
  • Design for accessible inclusive experiences that meet or exceed best practice and all internal standards
  • Develop detailed interactions and interfaces which are smart and contextually relevant
  • Present and communicate design work to a range of different audience
  • Create effective handover materials which clearly communicate how the design should and behave throughout interaction flows and journeys (e.g. User flow diagrams, design specifications, experience/interaction specifications etc)
  • Contribute to identifying research opportunities, planning and undertaking research and testing relevant to your product area.
  • Participate in generative user research to understand customer underlying goals, needs, behaviours and pain points (where necessary)
  • Participate in the synthesis of research data, drawing out and articulation of insights
  • Participate or where necessary conduct user testing in conjunction with the
  • Influence, challenge and support other designers within your product area to deliver high quality product experiences.
  • Work with your Product Design Director to contribute towards strategic product initiatives
  • Facilitate cross functional team workshops – to bring everyone together at key points in the process and around key decisions
  • Collaborate with cross functional teams to ensure proposed solutions balance user needs, business strategy and technical constraints
  • Collaborate with development teams during sprints to provide design QA and problem solve issues as they arise

FAQs

What is the primary purpose of this role at Xero?

The primary purpose of the Senior Product Designer role at Xero is to design beautiful, enabling, and meaningful experiences that solve genuine customer problems, ultimately helping to supercharge small businesses.

What kind of projects will the Senior Product Design be working on?

The Senior Product Designer will work on mid-large scale projects within a specific product area of Xero's portfolio.

Who will the Senior Product Designer collaborate with?

The Senior Product Designer will collaborate with the Design Director, Lead and/or Principal Designer, as well as cross-functional teams including Product and Technology.

What types of research will the Senior Product Designer conduct or participate in?

The Senior Product Designer will conduct desk research, participate in generative user research to understand customer needs and pain points, and assist in synthesizing research data.

What skills and practices are emphasized for success in this role?

Success in this role involves delivering high-quality product designs, effective collaboration with colleagues, meeting deadlines, and creating innovative solutions that address customer and business challenges.

Does Xero offer any specific perks or benefits for employees?

Yes, Xero offers generous paid leave, private medical insurance, gym passes, an Employee Assistance Program, paid parental leave, an Employee Share Plan, flexible working, and other benefits that reflect a human-centric approach.

Is there a focus on inclusivity and accessibility in design?

Yes, the Senior Product Designer is expected to design for accessible and inclusive experiences that meet best practices and internal standards.

How does Xero encourage diverse applicants?

Xero encourages individuals to apply even if their backgrounds do not meet every requirement, particularly inviting women and underrepresented groups to consider the role if they are excited about it.

What tools or methods does a Senior Product Designer use to communicate design intentions?

The Senior Product Designer will create handover materials such as user flow diagrams, design specifications, and interaction specifications to clearly communicate design behaviors and interactions.

How does Xero value work-life balance?

Xero offers various benefits to support work-life balance, including dedicated paid leave for physical and mental well-being, ensuring employees can take care of their health while performing their best work.

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Xero

Global small business platform connected to accountants, bookkeepers, banks & an ecosystem of apps & financial services.

Technology
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Xero is a global small business platform with 3.5 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances. For four consecutive years (2020-2023) Xero was included in the Bloomberg Gender-Equality Index. In 2021 and 2022, Xero was included in the Dow Jones Sustainability Index (DJSI), powered by the S&P Global Corporate Sustainability Assessment. Xero is a FIFA Women’s Football partner.

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