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Workplace Experience Coordinator (12-month Fixed Term Contract)

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Xero

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    People, HR & Administration
  • Melbourne
  • Quick Apply

AI generated summary

  • You need 3+ years in office administration or event coordination, familiarity with tools like Slack and Jira, a proactive mindset, strong communication skills, and a customer-focused approach.
  • You will create inspiring workspaces, plan engaging events, manage office functions and vendor contracts, analyze data for improvements, and assist employees with workplace needs.

Requirements

  • Minimum three years of hands-on experience in a corporate office administration or event coordination role
  • Experience with workplace tools and systems, including ticketing systems and collaboration platforms (e.g., Slack, Jira) is preferred
  • A proactive and collaborative team player who can work both independently and within a team environment
  • A self-starter who is passionate on driving continuous improvement
  • A customer-focused mindset and effective stakeholder management and communication skills
  • This role is in-office 5 days a week.

Responsibilities

  • Create and maintain inspiring and functional workspaces, and provide top-notch customer service to all Xeros
  • Plan and execute a variety of events and initiatives that enhance employee engagement and satisfaction
  • Oversee daily office functions, optimizing space utilization and managing vendor contracts
  • Utilize data analytics to identify opportunities for improvement and implement strategies to optimize workplace experiences
  • Work closely with various teams to ensure alignment of workplace initiatives with company goals
  • Assist Xero employees in the region with various workplace-related needs, such as travel arrangements and tool utilization

FAQs

Is this a remote position?

No, this role is in-office 5 days a week.

What is the duration of the contract for this position?

This position is a 12-month fixed-term contract.

What are the main responsibilities of the Workplace Experience Coordinator?

The primary responsibilities include creating and maintaining inspiring workspaces, planning and executing events, overseeing daily office functions, utilizing data analytics for improvements, and assisting employees with workplace-related needs.

What qualifications are required for this role?

A minimum of three years of hands-on experience in a corporate office administration or event coordination role is required, along with experience using workplace tools and systems.

What skills are essential for success in this position?

Essential skills include being a proactive and collaborative team player, having effective stakeholder management and communication skills, and possessing a customer-focused mindset.

What type of events will the Workplace Experience Coordinator be responsible for?

The coordinator will be responsible for planning and executing a variety of events and initiatives that enhance employee engagement and satisfaction.

Are there any benefits provided to employees at Xero?

Yes, Xero offers generous paid leave, health and life insurance, wellbeing programs, an Employee Assistance Program, career development opportunities, and flexible working arrangements, among other benefits.

Does the role require working with any specific tools or systems?

Yes, experience with workplace tools and systems, including ticketing systems and collaboration platforms like Slack and Jira, is preferred.

Will the Workplace Experience Coordinator be required to manage vendor contracts?

Yes, overseeing daily office functions includes managing vendor contracts as part of the role.

What is the focus of the Workplace Experience team?

The Workplace Experience team focuses on crafting exceptional experiences for Xero's people, enhancing innovation, wellbeing, and connection within the workplace.

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Xero

Global small business platform connected to accountants, bookkeepers, banks & an ecosystem of apps & financial services.

Technology
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Xero is a global small business platform with 3.5 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances. For four consecutive years (2020-2023) Xero was included in the Bloomberg Gender-Equality Index. In 2021 and 2022, Xero was included in the Dow Jones Sustainability Index (DJSI), powered by the S&P Global Corporate Sustainability Assessment. Xero is a FIFA Women’s Football partner.

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