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Store Assistant - Part Time

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Pets at Home

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations

AI generated summary

  • You should be passionate about pets and great service, available for weekends, and eager to create a welcoming space for pet owners. Experience is a plus, but not required.
  • You will create great customer experiences, exceed expectations daily, maintain operational standards, and build strong relationships with customers and colleagues.

Requirements

  • People who are passionate about delivering great service.
  • Weekend working - You’ll be offered a minimum contract of 16 hours.
  • Ideally has experience of working within a customer-facing environment and being able to achieve stretching targets (However, this isn’t a requirement – We will teach you everything you need to know!).
  • We want people who are passionate about pets and care about their community, the type of person who stops to greet a passing dog and sits on the pavement to make friends with a cat.
  • People who understand how important pets are to the people who love them, and who want to help us create a friendly, safe, welcoming space for pet owners at a local level.
  • Our culture is friendly and inclusive.
  • Each one of our teams is unique because we welcome everyone, and everyone can be themselves.
  • If you share our belief that together 'we're better with pets', we'd like to hear from you, whatever your background or circumstances.

Responsibilities

  • Your role will be at the heart of our stores, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands.
  • Our Store Assistants are critical to the success of our business.
  • They are responsible for exceeding our customer's expectations daily, brilliant operational standards, and building strong relationships with our customers and colleagues.

FAQs

Is this position full-time or part-time?

This is a part-time position with a minimum contract of 16 hours per week.

What is the duration of the contract for this role?

The role is for a fixed term of 4 weeks.

What are the primary responsibilities of a Store Assistant?

Store Assistants are responsible for ensuring great customer experiences, maintaining brilliant operational standards, and building strong relationships with customers and colleagues.

Is prior experience required for this position?

While ideally, candidates should have experience in a customer-facing environment, it is not a requirement as full training will be provided.

What are the working hours for this role?

Weekend working is required, and you will be offered a minimum contract of 16 hours.

What benefits are offered to Store Assistants?

Benefits may include a discretionary annual bonus, paid holidays, service anniversary gifts, extra days off for special occasions, a colleague discount on products, access to a benefits platform, an Employee Assistance Programme, and life assurance.

How does Pets at Home value diversity?

Pets at Home values and respects differences in all forms and aims to reflect the diversity of the communities in which they operate. They encourage team members to be themselves and welcome unique contributions.

Can I apply if I don’t meet all the listed requirements?

Yes, if you think you can make a unique contribution through your values and behaviors, they encourage you to apply even if your skills and experience don’t perfectly align.

Are there any age restrictions for this role?

The job description does not specify age restrictions; however, it's always advisable to check with the employer for specific requirements.

What should I do if the job vacancy closes before the posted date?

Due to a large volume of applications, the vacancy may close early. It’s recommended to apply as soon as possible to avoid missing the opportunity.

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Pets at Home

We're all for pets.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.