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Supervisor Whitletts Ayr

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CJ Lang & Son Limited

4d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Dundee

AI generated summary

  • You must demonstrate team leadership, excellent customer service, strong communication, effective delegation, and a keen attention to detail.
  • You will provide excellent customer service, supervise staff, manage cash, merchandise, ensure store security, and maintain cleanliness while adhering to company procedures and standards.

Requirements

  • Ability to lead a team
  • Excellent customer service
  • Strong communication skills
  • Effective delegation skills
  • Good attention to detail

Responsibilities

  • Provide friendly, efficient customer service to meet customer needs in all areas of the store (Retail, Food to Go, PO Local)
  • Responsible for opening and closing of the Store
  • Attend call outs if the store alarm is activated during non-trading hours
  • Supervise and support team members on shift, allocate tasks to ensure duties are completed in a timely manner
  • Cash up and balance tills in line with company cash procedures
  • Promote the image and brand of our company through professional behaviour and personal presentation ensuring you are smart and ready for work at all times
  • Merchandise store according to store standards and company planograms
  • Actively sell and promote offers to customers
  • Process all sales transactions accurately and in line with Company procedures
  • Adhere to all Company security measures to protect colleagues and stock
  • Use the relevant systems for price checking, Shelf Edge Labelling (SEL) and stock control
  • Deputise and provide cover for the Store Manager in their absence
  • Follow all current Company procedures in line with current legal requirements
  • Complete all relevant training requirements to fulfil the role
  • Maintain a high standard of cleanliness in the store at all times

FAQs

What are the working hours for the Supervisor position at SPAR Whitletts, Ayr?

The Supervisor position is for 21 hours per week.

What responsibilities does a Supervisor have at SPAR Whitletts?

A Supervisor is responsible for delivering exceptional customer service, assisting the Store Manager, supervising team members, cashing up tills, promoting the company's image, merchandising, and ensuring cleanliness in the store.

Will I be required to work during non-trading hours?

Yes, you may be required to attend call outs if the store alarm is activated during non-trading hours.

What skills are necessary for the Supervisor role?

Key skills include the ability to lead a team, excellent customer service, strong communication skills, effective delegation skills, and good attention to detail.

Is prior experience required for this role?

While specific prior experience is not mentioned, strong customer service skills and the ability to supervise a team are essential for the role.

What training is provided for the Supervisor position?

Relevant training will be provided to fulfill the requirements of the role, in line with company procedures.

How does the company ensure a professional image?

The company expects Supervisors to promote its image through professional behavior and personal presentation, ensuring they are smart and ready for work at all times.

Can a Supervisor act in place of the Store Manager?

Yes, a Supervisor is required to deputize and provide cover for the Store Manager in their absence.

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CJ Lang & Son Limited

Retail & Consumer Goods
Industry
1001-5000
Employees
1919
Founded Year

Mission & Purpose

CJ Lang & Son Limited is Scotland's largest independent retailing and distribution company. We have been based in Dundee since 1919, we provide award winning service to almost 300 stores throughout the whole of Scotland. The CJ Lang Group offers an extensive portfolio of food and drink related interests.