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Ward Secretary AO

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  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Dearborn

Requirements

  • - High School Diploma or equivalent.
  • - 1 year of relevant experience Medical related experience such as: Doctor’s office receptionist, Medical Office Assistant, Lab Tech, Pharmacy Tech, EKG Tech. Completion of a WS class/curriculum or equivalent, Previous WS experience.
  • - 1-year medical related college education within the past 5 years in addition to the completion of a medical terminology course.

Responsibilities

  • - Answers call lights and forwards requests to appropriate team members.
  • - Answers all telephone calls within three (3) rings using appropriate scripting.
  • - Uses physician calling preferences when contacting physicians 100% of the time.
  • - Contacts physicians in a timely manner regarding consults per policy, according to physician’s order (stat vs. routine).
  • - Assembles, disassembles, and maintains patient medical record per unit standard.
  • - Collaborates with manager to order and maintain appropriate supplies and floor stock.
  • - Demonstrates effective written and verbal inter and intra department communication, maintaining patient confidentiality.
  • - Maintains competency in using the Electronic Medical Record (EMR).
  • - Demonstrates a commitment to continued self-growth and maintenance of competencies.
  • - Demonstrates Customer Focus, SERVICE EXCELLENCE and Relationship Oriented Care (ROC) principles.
  • - Utilizes scripting as outlines in Service Excellence standards.
  • - Demonstrates personal behaviors in accordance with CREDO principles.
  • - Ensures and enhances facility, safety, and regulatory outcomes including National Patient Safety Goals and compliance to Restraint/Seclusion policies and procedures.
  • - Completes all mandatory training/education/competencies required for job classification, along with TB testing.

FAQs

What is the job title for this position?

The job title is Ward Secretary AO.

What are the primary responsibilities of a Ward Secretary AO?

The primary responsibilities include providing general clerical duties, reception duties, requisitioning supplies and services, and assisting in maintaining the general function of the Nursing Station.

What shifts are available for this position?

The shift available for this position is in the evening, from 3:30 p.m. to 12:00 a.m.

What is the minimum educational requirement for this job?

The minimum educational requirement is a High School Diploma or equivalent.

How much experience is required for the Ward Secretary AO position?

A minimum of 1 year of relevant medical-related experience is required, along with 1-year medical-related college education within the past 5 years, including the completion of a medical terminology course.

What is the starting pay for this position?

The starting pay for the Ward Secretary AO position is $16.30 per hour.

Are there any specific behavioral or competency expectations for this role?

Yes, the role requires the demonstration of effective communication, commitment to self-growth, customer focus, and adherence to CREDO principles, as well as completion of mandatory training.

Is there an expectation for continuing education in this role?

Yes, a commitment to continued self-growth and maintenance of competencies is expected.

What type of training is provided for this position?

Mandatory training/education/competencies required for job classification, along with TB testing, must be completed.

Are weekend shifts required for the Ward Secretary AO position?

Yes, weekend work frequency is variable for this position.

Improve health, instill humanity and inspire hope.

Science & Healthcare
Industry
10,001+
Employees
2022
Founded Year

Mission & Purpose

CoreWell Health is an organisation dedicated to promoting holistic health and well-being through integrative healthcare services and educational resources. Their ultimate mission is to empower individuals to achieve optimal health and vitality by addressing physical, mental, and emotional aspects of wellness. The purpose of CoreWell Health is to provide comprehensive and personalised healthcare solutions that combine conventional medicine with complementary therapies such as nutrition counselling, chiropractic care, acupuncture, and mental health support. They aim to educate and support their clients in making informed decisions about their health, promoting long-term wellness and a balanced lifestyle.