Medium

At Pigment, we’re on a mission to help business teams plan, make decisions and adapt to change. 

We do this by bringing together people, data and processes into an intuitive, adaptable, integrated platform, so that teams can quickly build trusted strategic and operational business plans. With Pigment, they can drive growth, react to change and future-proof their business. 

Industry-leading companies like Klarna, Figma, Airtable, PVH and Webhelp trust Pigment every day, allowing them to make confident and accurate decisions. 

Technology

Pigment

You have a can-do attitude, excellent communication skills, tech-savviness, project management abilities, customer service focus, relevant support experience, and can work in Toronto 3 days a week.

You will assist customers, solve product issues, educate users, develop processes, represent their voice, ensure top-notch service, monitor customer health, and pursue continuous learning.

Customer Relations

IT & Cybersecurity

Toronto

Our Story So Far: Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services. In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally. We serve companies including Unilever, Deliveroo, Gong and Brex to name a few! What you'll do * Provide Expert Assistance: serve at the primary point of contact for customers seeking help, or raising product issues through our ticketing portal * Problem Solve: Diagnose, replicate, and resolve product issues working closely with our engineering team * Educate our Customers: Work closely with our customers, and our education teams, highlighting gaps and helping to upskill our customers to better use Pigment * Develop Processes: You will work closely with cross-functional partners to grow and build the team, while being an active member of it * Be the Voice of the Customer: Work closely with our Product team to ensure our roadmap is closely aligned with our customer needs * Provide Outstanding Service: Customer Service is at the heart of our operation, you’ll provide a great customer experience when dealing with cases, and help contribute to a multi-award winning support team, recognised for its best in industry customer service * Proactively Monitor Customer Health: Work with our engineering and customer success teams to manage customer instances, and fix problems before they are noticed * Continuously Learn and Develop Yourself: As we innovate and evolve our products, we’re equally committed to supporting your growth. We offer a variety of structured training opportunities and development pathways, both within the Support function and across other areas of the organization, allowing you to shape your career Who You Are * You have a “can-do” attitude: you’re hands-on and a go-getter * You have excellent written and interpersonal skills * You have general technical know-how and an affinity for learning new software. * You proactively communicate issues and FYIs so the team stays informed * You would describe yourself as independent, empathetic, and accountable * You have strong project management skills and ability to deliver on time. * You prioritize and pride yourself on providing great customer service * Comfortable working in a global, fast-paced environment as part of an international team * You have experience in one or more of the following: (i) as an application support specialist, (ii) in a technical support role in the SaaS world, (iii) and/or working in a Financial Planning & Analysis (FP&A) or Modeling role * You speak English to a professional proficiency * You are able to work from the Toronto office at least 3 days a week Helpful * Knowing a thing or two about spreadsheets or business planning is beneficial * You don’t have to be a developer but having dabbled in HTML, CSS, SQL, APIs or Data Integrations would definitely be a big plus * Any financial qualification would be highly desirable (Payroll, Accounting, Financial Risk Management, Pensions etc) * An additional language is also great What We Offer * Competitive compensation package * Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones * We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies * Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London * High-end equipment to do your work in the best conditions How We Work * Pigment Values; * Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet * Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community * Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission * Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment Team Values; We believe in the following values, which guide our every action and decision: * We have fun while being serious - This means that while being focused and dedicated to a task, we can still enjoy the process and have a good time * We Support each other as much as we support our customers - This means that we prioritize not only providing excellent customer service, but also supporting each other as team members. We want to create a work environment where everyone feels valued and appreciated * We aren’t blockers - This means that we actively seek to remove any obstacles that may hinder progress. We are always looking for ways to streamline processes and improve efficiency * We are whole selves - This means that we bring our whole selves to work, including our unique backgrounds, experiences, and perspectives. We value diversity and believe that it makes our team stronger * We are efficient through creativity - This means that we are always looking for innovative solutions to problems. We believe that creativity leads to efficiency, and we encourage everyone on the team to think outside the box Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Our Story So Far:Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!What you'll do * Provide Expert Assistance: serve at the primary point of contact for customers seeking help, or raising product issues through our ticketing portal * Problem Solve: Diagnose, replicate, and resolve product issues working closely with our engineering team * Educate our Customers: Work closely with our customers, and our education teams, highlighting gaps and helping to upskill our customers to better use Pigment * Develop Processes: You will work closely with cross-functional partners to grow and build the team, while being an active member of it * Be the Voice of the Customer: Work closely with our Product team to ensure our roadmap is closely aligned with our customer needs * Provide Outstanding Service: Customer Service is at the heart of our operation, you’ll provide a great customer experience when dealing with cases, and help contribute to a multi-award winning support team, recognised for its best in industry customer service * Proactively Monitor Customer Health: Work with our engineering and customer success teams to manage customer instances, and fix problems before they are noticed * Continuously Learn and Develop Yourself: As we innovate and evolve our products, we’re equally committed to supporting your growth. We offer a variety of structured training opportunities and development pathways, both within the Support function and across other areas of the organization, allowing you to shape your career         Who You Are * You have a “can-do” attitude: you’re hands-on and a go-getter * You have excellent written and interpersonal skills * You have general technical know-how and an affinity for learning new software. * You proactively communicate issues and FYIs so the team stays informed * You would describe yourself as independent, empathetic, and accountable * You have strong project management skills and ability to deliver on time. * You prioritize and pride yourself on providing great customer service * Comfortable working in a global, fast-paced environment as part of an international team * You have experience in one or more of the following: (i) as an application support specialist, (ii) in a technical support role in the SaaS world, (iii) and/or working in a Financial Planning & Analysis (FP&A) or Modeling role * You speak English to a professional proficiency * You are able to work from the Toronto office at least 3 days a week         Helpful * Knowing a thing or two about spreadsheets or business planning is beneficial * You don’t have to be a developer but having dabbled in HTML, CSS, SQL, APIs or Data Integrations would definitely be a big plus * Any financial qualification would be highly desirable (Payroll, Accounting, Financial Risk Management, Pensions etc) * An additional language is also great         What We Offer * Competitive compensation package * Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones * We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies * Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London * High-end equipment to do your work in the best conditions         How We Work * Pigment Values; * Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet * Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community * Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission * Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment         Team Values;We believe in the following values, which guide our every action and decision: * We have fun while being serious - This means that while being focused and dedicated to a task, we can still enjoy the process and have a good time * We Support each other as much as we support our customers - This means that we prioritize not only providing excellent customer service, but also supporting each other as team members. We want to create a work environment where everyone feels valued and appreciated * We aren’t blockers - This means that we actively seek to remove any obstacles that may hinder progress. We are always looking for ways to streamline processes and improve efficiency * We are whole selves - This means that we bring our whole selves to work, including our unique backgrounds, experiences, and perspectives. We value diversity and believe that it makes our team stronger * We are efficient through creativity - This means that we are always looking for innovative solutions to problems. We believe that creativity leads to efficiency, and we encourage everyone on the team to think outside the box         Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Product Support Specialist - Toronto - Pigment

Product Support Specialist - Toronto

You need quota-carrying experience, strong outreach skills, excellent organizational abilities, and a motivation to learn. SaaS or finance experience is a plus, as is familiarity with automation tools.

You will target decision-makers, qualify leads, research prospects, and execute personalized outreach to meet activity targets and exceed sales quotas.

Sales & Business Development

Marketing

Our Story So Far: Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services. In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally. We serve companies including Unilever, Deliveroo, Gong and Brex to name a few! What You’ll Do * Develop creative strategies to target decision-makers and overcome objections in order to book sales appointments and grow our revenue * Identify and qualify leads/sales opportunities from Growth team campaigns * Research prospects and identify stakeholders in order to generate interest and create rapportFollow a personalised sales outreach cadence for maximum effectiveness * Achieve established activity targets for number of outbound calls / hours spent conducting calls to meet or exceed sales lead quotas Who You Are * Experience in quota-carrying positions such as SDR or BDR * Proficient in outreach methods including cold calling and emailing * Excellent organizational and time management abilities * Open to adopting new processes and ideas, with a focus on the bigger picture * Preferred experience with marketing automation software * Experience within the finance sector is preferred but not required * Previous experience in a SaaS company (not obligatory, but a big plus) * Highly motivated to learn, develop sales skills, and thrive in a fast-growing environment How We Work * Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet * Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community * Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission * Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Our Story So Far:Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!What You’ll Do * Develop creative strategies to target decision-makers and overcome objections in order to book sales appointments and grow our revenue * Identify and qualify leads/sales opportunities from Growth team campaigns * Research prospects and identify stakeholders in order to generate interest and create rapportFollow a personalised sales outreach cadence for maximum effectiveness * Achieve established activity targets for number of outbound calls / hours spent conducting calls to meet or exceed sales lead quotas         Who You Are * Experience in quota-carrying positions such as SDR or BDR * Proficient in outreach methods including cold calling and emailing * Excellent organizational and time management abilities * Open to adopting new processes and ideas, with a focus on the bigger picture * Preferred experience with marketing automation software * Experience within the finance sector is preferred but not required * Previous experience in a SaaS company (not obligatory, but a big plus) * Highly motivated to learn, develop sales skills, and thrive in a fast-growing environment         How We Work * Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet * Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community * Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission * Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment         Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Growth Business Development Representative - Toronto - Pigment

Our Story So Far:&lt;br&gt;&lt;br&gt;Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG &amp;amp; Financial Services.&lt;br&gt;&lt;br&gt;In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London &amp;amp; Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.&lt;br&gt;&lt;br&gt;We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!&lt;br&gt;&lt;br&gt;&lt;strong&gt;What You’ll Do&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Develop creative strategies to target decision-makers and overcome objections in order to book sales appointments and grow our revenue&lt;/li&gt;&lt;li&gt;Identify and qualify leads/sales opportunities from Growth team campaigns&lt;/li&gt;&lt;li&gt;Research prospects and identify stakeholders in order to generate interest and create rapportFollow a personalised sales outreach cadence for maximum effectiveness&lt;/li&gt;&lt;li&gt;Achieve established activity targets for number of outbound calls / hours spent conducting calls to meet or exceed sales lead quotas&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Who You Are&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Experience in quota-carrying positions such as SDR or BDR&lt;/li&gt;&lt;li&gt;Proficient in outreach methods including cold calling and emailing&lt;/li&gt;&lt;li&gt;Excellent organizational and time management abilities&lt;/li&gt;&lt;li&gt;Open to adopting new processes and ideas, with a focus on the bigger picture&lt;/li&gt;&lt;li&gt;Preferred experience with marketing automation software&lt;/li&gt;&lt;li&gt;Experience within the finance sector is preferred but not required&lt;/li&gt;&lt;li&gt;Previous experience in a SaaS company (not obligatory, but a big plus)&lt;/li&gt;&lt;li&gt;Highly motivated to learn, develop sales skills, and thrive in a fast-growing environment&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;How We Work&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet&lt;/li&gt;&lt;li&gt;Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community&lt;/li&gt;&lt;li&gt;Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission&lt;/li&gt;&lt;li&gt;Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our &lt;/em&gt;&lt;em&gt;HR Data Protection Notice&lt;/em&gt;&lt;em&gt;.&lt;/em&gt;

Growth Business Development Representative - Toronto

You have 3+ years in customer success/SaaS, manage SMB/Mid-Market accounts, skilled in digital engagement, analytics, and content creation, with a strong commercial mindset. French is a plus.

You will engage with customers to drive renewals and upsell opportunities, collaborate on product feedback, deliver training, create content, and maintain accurate CRM records.

Our Story So Far: Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services. In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally. We serve companies including Unilever, Deliveroo, Gong and Brex to name a few! What you'll do: As a Customer Success Advocate (CSA), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a high-volume of SMB & Mid-Market accounts. You will play a crucial role in building our digital-touch customer motions by leveraging PlanHat and other automation technologies. Additionally, you will have full commercial ownership for revenue on the book of business, including account renewals and expansion. Additional Responsibilities: * Drive customer renewals by proactively engaging with customers, identifying opportunities for expansion, and demonstrating the value of continued partnership * Collaborate with sales teams to identify upsell and cross-sell opportunities within the existing customer base, working towards revenue expansion goals * Partner with the product team to gather customer feedback, relay enhancement requests, and contribute to the product roadmap based on customer needs and insights * Deliver virtual presentations, webinars, and training materials to educate customers on best practices, new features, and updates related to Pigment's platform * Create customer-facing messaging and content, including email communications, newsletters, and knowledge base articles, to effectively communicate product updates, best practices, and other relevant information * Maintain accurate records of customer interactions, account details, and activities within the CRM (Salesforce) and the Customer Success platform (PlanHat) Minimum Requirements: * 3 years of experience in customer success, account management, or a similar role within a software/SaaS company * You have a proven track record of effectively managing a high-volume of SMB & Mid-Market accounts; driving customer adoption, satisfaction, renewals, and expansion Preferred Qualifications: * You have experience with digital-touch customer engagement strategies, automation technologies, and platforms like PlanHat * You are highly skilled in the creation of written communications and visual content to support the curation of digital messaging and communication * You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion * You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation * French language proficiency is a plus * You are skilled in the creation of video or animated content What we offer: * Competitive compensation package * We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies * Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London * High-end equipment (based on stock/availability) to do your work in the best conditions How we work: * Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet * Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community * Go for it: We are biased toward action. Every action leads to learning and these learnings get us one step closer to our mission * Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Our Story So Far:Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!What you'll do:As a Customer Success Advocate (CSA), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a high-volume of SMB & Mid-Market accounts. You will play a crucial role in building our digital-touch customer motions by leveraging PlanHat and other automation technologies. Additionally, you will have full commercial ownership for revenue on the book of business, including account renewals and expansion.Additional Responsibilities: * Drive customer renewals by proactively engaging with customers, identifying opportunities for expansion, and demonstrating the value of continued partnership * Collaborate with sales teams to identify upsell and cross-sell opportunities within the existing customer base, working towards revenue expansion goals * Partner with the product team to gather customer feedback, relay enhancement requests, and contribute to the product roadmap based on customer needs and insights * Deliver virtual presentations, webinars, and training materials to educate customers on best practices, new features, and updates related to Pigment's platform * Create customer-facing messaging and content, including email communications, newsletters, and knowledge base articles, to effectively communicate product updates, best practices, and other relevant information * Maintain accurate records of customer interactions, account details, and activities within the CRM (Salesforce) and the Customer Success platform (PlanHat)         Minimum Requirements: * 3 years of experience in customer success, account management, or a similar role within a software/SaaS company * You have a proven track record of effectively managing a high-volume of SMB & Mid-Market accounts; driving customer adoption, satisfaction, renewals, and expansion         Preferred Qualifications: * You have experience with digital-touch customer engagement strategies, automation technologies, and platforms like PlanHat * You are highly skilled in the creation of written communications and visual content to support the curation of digital messaging and communication * You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion * You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation * French language proficiency is a plus * You are skilled in the creation of video or animated content         What we offer: * Competitive compensation package * We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies * Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London * High-end equipment (based on stock/availability) to do your work in the best conditions         How we work: * Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet * Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community * Go for it: We are biased toward action. Every action leads to learning and these learnings get us one step closer to our mission * Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment         Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Customer Success Advocate - Toronto - Pigment

Our Story So Far:&lt;br&gt;&lt;br&gt;Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG &amp;amp; Financial Services.&lt;br&gt;&lt;br&gt;In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London &amp;amp; Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.&lt;br&gt;&lt;br&gt;We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!&lt;br&gt;&lt;br&gt;What you&amp;apos;ll do:&lt;br&gt;&lt;br&gt;As a Customer Success Advocate (CSA), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a high-volume of SMB &amp;amp; Mid-Market accounts. You will play a crucial role in building our digital-touch customer motions by leveraging PlanHat and other automation technologies. Additionally, you will have full commercial ownership for revenue on the book of business, including account renewals and expansion.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Additional Responsibilities:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Drive customer renewals by proactively engaging with customers, identifying opportunities for expansion, and demonstrating the value of continued partnership&lt;/li&gt;&lt;li&gt;Collaborate with sales teams to identify upsell and cross-sell opportunities within the existing customer base, working towards revenue expansion goals&lt;/li&gt;&lt;li&gt;Partner with the product team to gather customer feedback, relay enhancement requests, and contribute to the product roadmap based on customer needs and insights&lt;/li&gt;&lt;li&gt;Deliver virtual presentations, webinars, and training materials to educate customers on best practices, new features, and updates related to Pigment&amp;apos;s platform&lt;/li&gt;&lt;li&gt;Create customer-facing messaging and content, including email communications, newsletters, and knowledge base articles, to effectively communicate product updates, best practices, and other relevant information&lt;/li&gt;&lt;li&gt;Maintain accurate records of customer interactions, account details, and activities within the CRM (Salesforce) and the Customer Success platform (PlanHat)&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Minimum Requirements:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;3 years of experience in customer success, account management, or a similar role within a software/SaaS company&lt;/li&gt;&lt;li&gt;You have a proven track record of effectively managing a high-volume of SMB &amp;amp; Mid-Market accounts; driving customer adoption, satisfaction, renewals, and expansion&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Preferred Qualifications: &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;You have experience with digital-touch customer engagement strategies, automation technologies, and platforms like PlanHat&lt;/li&gt;&lt;li&gt;You are highly skilled in the creation of written communications and visual content to support the curation of digital messaging and communication&lt;/li&gt;&lt;li&gt;You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion&lt;/li&gt;&lt;li&gt;You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation&lt;/li&gt;&lt;li&gt;French language proficiency is a plus&lt;/li&gt;&lt;li&gt;You are skilled in the creation of video or animated content&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;What we offer:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Competitive compensation package &lt;/li&gt;&lt;li&gt;We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies&lt;/li&gt;&lt;li&gt;Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London&lt;/li&gt;&lt;li&gt;High-end equipment (based on stock/availability) to do your work in the best conditions&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;How we work:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet&lt;/li&gt;&lt;li&gt;Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community&lt;/li&gt;&lt;li&gt;Go for it: We are biased toward action. Every action leads to learning and these learnings get us one step closer to our mission&lt;/li&gt;&lt;li&gt;Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our &lt;/em&gt;&lt;em&gt;HR Data Protection Notice&lt;/em&gt;&lt;em&gt;.&lt;/em&gt;

Customer Success Advocate - Toronto

You have 3+ years in SaaS sales management, French market growth experience, a track record of C-level relationships, strong problem-solving skills, and are fluent in French and English.

You will drive customer acquisition, manage and develop a sales team, execute growth strategies, forecast performance, and collaborate with cross-functional teams to close deals.

Business, Operations & Strategy

Paris

<div>
 <div>
 <div>
 Our Story So Far:
 </div>
 <div></div>
 <div>
 Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG &amp; Financial Services.
 </div>
 <div></div>
 <div>
 In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London &amp; Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.
 </div>
 <div></div>
 <div>
 We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!
 </div>
 </div>
 <div>
 <div>
 <h3 class="jobSectionHeader">What you'll do</h3>
 <ul>
 <ul>
 <li>Drive Pigment’s customer acquisition across France and Southern Europe, in collaboration with cross-functional teams (including Business Development, Marketing, Partnerships, Customer Experience, Product and RevOps)</li>
 <li>Develop and execute on sales led growth strategies with a heavy outbound emphasis</li>
 <li>Partner with Regional and Global Sales Leadership to identify, develop, and implement an effective sales strategy across Europe.</li>
 <li>Manage, hire, and develop a high-performing team of Account Executives in Europe to meet and exceed goals</li>
 <li>Mentor new Account Executives with training, including product knowledge, buyer personas, competition, and tooling.</li>
 <li>Drive ownership for individual performance, define and manage the monthly and quarterly sales objectives and build internal metrics to bring detailed visibility to sales performance</li>
 <li>Measure and manage the pipeline, and provide accurate ongoing forecasts.</li>
 <li>Drive sales cycles for critical wins, successfully uncover problems, present solutions, manage the sales cycle and close deals in important and high-visibility transactions.</li>
 <li>Foster a positive team culture of collaboration, learning, and trust with direct reports and the entire sales department</li>
 <li>Partner closely with BDRs, Presales, Marketing, Partnerships, Product, Customer Success and other internal teams to ensure Pigment is well-positioned to win new and support existing accounts</li>
 <li>Work with Marketing to set the vision and execution of demand generation activities.</li>
 <li>Accurately forecast your team’s performance on a monthly and quarterly basis</li>
 <li>Implement, execute and improve effective processes, tools, and motivational activities to support sales activities with the RevOps team.</li>
 </ul>
 </ul>
 </div>
 </div>
 <div>
 <div>
 <h3 class="jobSectionHeader">Who you are:</h3>
 <ul>
 <ul>
 <li>Collaborator: Ability to cross-functionally build trust across Pigment, our partners ecosystem and with prospects, creating relationships that produce impressive sales outcomes</li>
 <li>Communicator: Talent for engaging prospects and stakeholders with clear, concise communications, and presenting information in a way that drives individuals to action</li>
 <li>Architect: A passion for planning, designing and implementing sales strategies, to make the complex simple and clear obstacles to achieving results</li>
 <li>Scientist: Mindset to view sales as accountable for performance, examining systemic factors and data to diagnose problems and arrive at reimagined, agile approaches for improving sales results</li>
 <li>Leader: Employ vision setting and influence skills that allow you to garner client champions while inspiring your team to achieve prolific levels of performance</li>
 <li>Builder: as one of the first Pigment leaders in one of the highest potential segments, you have a “driver” mindset and lead from the front</li>
 </ul>
 </ul>
 </div>
 </div>
 <div>
 <div>
 <h3 class="jobSectionHeader">What we are looking for: </h3>
 <ul>
 <ul>
 <li>3+ years’ experience or equivalent in managing a Sales team (SaaS experience required)</li>
 <li>You have experience managing deal cycles of 6 months + with average contract values in excess of $100k.</li>
 <li>You have experience of driving growth within the French Market .</li>
 <li>You are passionate about our overall mission at Pigment and how it can bring value to our clients.</li>
 <li>You ideally have relevant experience in finance, supply chain, sales performance management or business planning related solutions</li>
 <li>You have a deep track record of creating significant revenue impact and deep relationships within organizations of up to 5000 employees</li>
 <li>Experience managing executive-level relationships at the C-level</li>
 <li>You are a resourceful, creative problem-solver when faced with the business needs of your clients, and understanding how Pigment plugs into the bigger picture for them</li>
 <li>You are comfortable defining strategy, working autonomously, and rolling up your sleeves when necessary to make an impact at the point of revenue.</li>
 <li>You are adept at driving internal and external stakeholders through complex sales cycles.</li>
 <li>You are multilingual and can speak French fluently and English to a professional level.</li>
 </ul>
 </ul>
 </div>
 </div>
 <div>
 <div>
 Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
 </div>
 </div>
</div>


 
  
   Our Story So Far:
  
  
  
    Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.
  
  
  
    In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.
  
  
  
    We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!
  
 
 
  
   What you'll do
   
    
     Drive Pigment’s customer acquisition across France and Southern Europe, in collaboration with cross-functional teams (including Business Development, Marketing, Partnerships, Customer Experience, Product and RevOps)
     Develop and execute on sales led growth strategies with a heavy outbound emphasis
     Partner with Regional and Global Sales Leadership to identify, develop, and implement an effective sales strategy across Europe.
     Manage, hire, and develop a high-performing team of Account Executives in Europe to meet and exceed goals
     Mentor new Account Executives with training, including product knowledge, buyer personas, competition, and tooling.
     Drive ownership for individual performance, define and manage the monthly and quarterly sales objectives and build internal metrics to bring detailed visibility to sales performance
     Measure and manage the pipeline, and provide accurate ongoing forecasts.
     Drive sales cycles for critical wins, successfully uncover problems, present solutions, manage the sales cycle and close deals in important and high-visibility transactions.
     Foster a positive team culture of collaboration, learning, and trust with direct reports and the entire sales department
     Partner closely with BDRs, Presales, Marketing, Partnerships, Product, Customer Success and other internal teams to ensure Pigment is well-positioned to win new and support existing accounts
     Work with Marketing to set the vision and execution of demand generation activities.
     Accurately forecast your team’s performance on a monthly and quarterly basis
     Implement, execute and improve effective processes, tools, and motivational activities to support sales activities with the RevOps team.
    
   
  
 
 
  
   Who you are:
   
    
     Collaborator: Ability to cross-functionally build trust across Pigment, our partners ecosystem and with prospects, creating relationships that produce impressive sales outcomes
     Communicator: Talent for engaging prospects and stakeholders with clear, concise communications, and presenting information in a way that drives individuals to action
     Architect: A passion for planning, designing and implementing sales strategies, to make the complex simple and clear obstacles to achieving results
     Scientist: Mindset to view sales as accountable for performance, examining systemic factors and data to diagnose problems and arrive at reimagined, agile approaches for improving sales results
     Leader: Employ vision setting and influence skills that allow you to garner client champions while inspiring your team to achieve prolific levels of performance
     Builder: as one of the first Pigment leaders in one of the highest potential segments, you have a “driver” mindset and lead from the front
    
   
  
 
 
  
   What we are looking for: 
   
    
     3+ years’ experience or equivalent in managing a Sales team (SaaS experience required)
     You have experience managing deal cycles of 6 months + with average contract values in excess of $100k.
     You have experience of driving growth within the French Market .
     You are passionate about our overall mission at Pigment and how it can bring value to our clients.
     You ideally have relevant experience in finance, supply chain, sales performance management or business planning related solutions
     You have a deep track record of creating significant revenue impact and deep relationships within organizations of up to 5000 employees
     Experience managing executive-level relationships at the C-level
     You are a resourceful, creative problem-solver when faced with the business needs of your clients, and understanding how Pigment plugs into the bigger picture for them
     You are comfortable defining strategy, working autonomously, and rolling up your sleeves when necessary to make an impact at the point of revenue.
     You are adept at driving internal and external stakeholders through complex sales cycles.
     You are multilingual and can speak French fluently and English to a professional level.
    
   
  
 
 
  
   Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
  
 


Corporate Sales Manager - Pigment

Corporate Sales Manager

You have 15+ years in BDR/sales, 5+ years managing teams, proven pipeline growth, strong data analysis, and experience in global roles selling complex enterprise platforms.

You will lead and scale the global BDR team, develop strategies for lead generation, optimize processes, monitor KPIs, recruit talent, and support international expansion efforts. 

Our Story So Far: Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services. In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally. We serve companies including Unilever, Deliveroo, Gong and Brex to name a few! What you will do As the Global Head of BDR, you will be responsible for leading and scaling a high-performing team of BDRs, creating strategies that drive pipeline growth and align with Pigment’s complex sales cycle. Key responsibilities include: * Lead and scale the global BDR function: Manage, mentor, and grow a world-class BDR team across North America and EMEA, driving results that will fuel sales pipeline growth. This position requires frequent travel to our offices (Toronto, NYC, San Mateo, Paris, London) * Design and implement BDR strategies: Develop strategies that increase outbound lead generation (Corporate and Enterprise segments), improve the qualification process, and maximize sales opportunities in line with Pigment’s sales-led growth model * Collaborate with sales and marketing: Work closely with the sales and marketing teams to ensure alignment on lead generation initiatives, messaging, and overall strategy * Optimize processes and tools: Identify and implement best practices, tools, and systems to increase BDR efficiency and effectiveness in generating and qualifying leads * Drive performance metrics: Establish KPIs and regularly monitor performance to ensure BDRs meet and exceed targets for pipeline contribution * Recruit and onboard top talent: Attract, hire, and train high-caliber BDRs and Team Leaders, fostering a culture of high performance and continuous improvement * Global expansion support: Collaborate with the leadership team to drive the international growth of the BDR function, ensuring consistent processes and results across regions Who You Are You are a highly experienced and results-driven leader with deep expertise in scaling BDR or sales development teams in a fast-growing SaaS environment. Specifically, you have: * 15+ years of experience in BDR, sales development, or inside sales roles, with at least 5 years of experience managing teams in high-growth SaaS organizations * Proven track record in driving pipeline growth and developing successful outbound strategies in complex, sales-led environments * Leadership skills: Demonstrated success in building, mentoring, and managing high-performing BDR teams on a global scale * Analytical mindset: Strong ability to analyze data, identify trends, and drive strategic decisions based on insights * Collaborative approach: Experience working closely with sales, marketing, and operations teams to align efforts and achieve company-wide objectives * Excellent communication skills: You can articulate strategy and performance metrics to key stakeholders and inspire your team to achieve ambitious goals * Global experience: You have experience managing teams across multiple regions and adapting strategies for international markets * Enterprise platform: You have experience selling complex enterprise platforms with multi-stakeholder sales processes and 3-12 month sale cycles What we offer * Competitive compensation package * Stock options to ensure you have a stake in Pigment's growth * Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London * High-end equipment (based on stock/availability) to do your work in the best conditions How we work * Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet * Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community * Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission * Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Our Story So Far:Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!What you will doAs the Global Head of BDR, you will be responsible for leading and scaling a high-performing team of BDRs, creating strategies that drive pipeline growth and align with Pigment’s complex sales cycle. Key responsibilities include: * Lead and scale the global BDR function: Manage, mentor, and grow a world-class BDR team across North America and EMEA, driving results that will fuel sales pipeline growth. This position requires frequent travel to our offices (Toronto, NYC, San Mateo, Paris, London) * Design and implement BDR strategies: Develop strategies that increase outbound lead generation (Corporate and Enterprise segments), improve the qualification process, and maximize sales opportunities in line with Pigment’s sales-led growth model * Collaborate with sales and marketing: Work closely with the sales and marketing teams to ensure alignment on lead generation initiatives, messaging, and overall strategy * Optimize processes and tools: Identify and implement best practices, tools, and systems to increase BDR efficiency and effectiveness in generating and qualifying leads * Drive performance metrics: Establish KPIs and regularly monitor performance to ensure BDRs meet and exceed targets for pipeline contribution * Recruit and onboard top talent: Attract, hire, and train high-caliber BDRs and Team Leaders, fostering a culture of high performance and continuous improvement * Global expansion support: Collaborate with the leadership team to drive the international growth of the BDR function, ensuring consistent processes and results across regions         Who You AreYou are a highly experienced and results-driven leader with deep expertise in scaling BDR or sales development teams in a fast-growing SaaS environment. Specifically, you have: * 15+ years of experience in BDR, sales development, or inside sales roles, with at least 5 years of experience managing teams in high-growth SaaS organizations * Proven track record in driving pipeline growth and developing successful outbound strategies in complex, sales-led environments * Leadership skills: Demonstrated success in building, mentoring, and managing high-performing BDR teams on a global scale * Analytical mindset: Strong ability to analyze data, identify trends, and drive strategic decisions based on insights * Collaborative approach: Experience working closely with sales, marketing, and operations teams to align efforts and achieve company-wide objectives * Excellent communication skills: You can articulate strategy and performance metrics to key stakeholders and inspire your team to achieve ambitious goals * Global experience: You have experience managing teams across multiple regions and adapting strategies for international markets * Enterprise platform: You have experience selling complex enterprise platforms with multi-stakeholder sales processes and 3-12 month sale cycles         What we offer * Competitive compensation package * Stock options to ensure you have a stake in Pigment's growth * Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London * High-end equipment (based on stock/availability) to do your work in the best conditions         How we work * Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet * Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community * Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission * Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment         Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Global Head of BDR - Pigment

Our Story So Far:&lt;br&gt;&lt;br&gt;Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG &amp;amp; Financial Services.&lt;br&gt;&lt;br&gt;In less than 5 years, Pigment has grown to over 400 employees across offices in New York, Toronto, London &amp;amp; Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.&lt;br&gt;&lt;br&gt;We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!&lt;br&gt;&lt;br&gt;What you will do&lt;br&gt;&lt;br&gt;As the Global Head of BDR, you will be responsible for leading and scaling a high-performing team of BDRs, creating strategies that drive pipeline growth and align with Pigment’s complex sales cycle. Key responsibilities include:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Lead and scale the global BDR function: Manage, mentor, and grow a world-class BDR team across North America and EMEA, driving results that will fuel sales pipeline growth. This position requires frequent travel to our offices (Toronto, NYC, San Mateo, Paris, London)&lt;/li&gt;&lt;li&gt; Design and implement BDR strategies: Develop strategies that increase outbound lead generation (Corporate and Enterprise segments), improve the qualification process, and maximize sales opportunities in line with Pigment’s sales-led growth model&lt;/li&gt;&lt;li&gt; Collaborate with sales and marketing: Work closely with the sales and marketing teams to ensure alignment on lead generation initiatives, messaging, and overall strategy&lt;/li&gt;&lt;li&gt; Optimize processes and tools: Identify and implement best practices, tools, and systems to increase BDR efficiency and effectiveness in generating and qualifying leads&lt;/li&gt;&lt;li&gt; Drive performance metrics: Establish KPIs and regularly monitor performance to ensure BDRs meet and exceed targets for pipeline contribution&lt;/li&gt;&lt;li&gt; Recruit and onboard top talent: Attract, hire, and train high-caliber BDRs and Team Leaders, fostering a culture of high performance and continuous improvement&lt;/li&gt;&lt;li&gt; Global expansion support: Collaborate with the leadership team to drive the international growth of the BDR function, ensuring consistent processes and results across regions&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Who You Are&lt;br&gt;&lt;br&gt;You are a highly experienced and results-driven leader with deep expertise in scaling BDR or sales development teams in a fast-growing SaaS environment. Specifically, you have:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; 15+ years of experience in BDR, sales development, or inside sales roles, with at least 5 years of experience managing teams in high-growth SaaS organizations&lt;/li&gt;&lt;li&gt; Proven track record in driving pipeline growth and developing successful outbound strategies in complex, sales-led environments&lt;/li&gt;&lt;li&gt; Leadership skills: Demonstrated success in building, mentoring, and managing high-performing BDR teams on a global scale&lt;/li&gt;&lt;li&gt; Analytical mindset: Strong ability to analyze data, identify trends, and drive strategic decisions based on insights&lt;/li&gt;&lt;li&gt; Collaborative approach: Experience working closely with sales, marketing, and operations teams to align efforts and achieve company-wide objectives&lt;/li&gt;&lt;li&gt; Excellent communication skills: You can articulate strategy and performance metrics to key stakeholders and inspire your team to achieve ambitious goals&lt;/li&gt;&lt;li&gt; Global experience: You have experience managing teams across multiple regions and adapting strategies for international markets&lt;/li&gt;&lt;li&gt; Enterprise platform: You have experience selling complex enterprise platforms with multi-stakeholder sales processes and 3-12 month sale cycles&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;What we offer&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Competitive compensation package&lt;/li&gt;&lt;li&gt; Stock options to ensure you have a stake in Pigment's growth&lt;/li&gt;&lt;li&gt; Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London&lt;/li&gt;&lt;li&gt; High-end equipment (based on stock/availability) to do your work in the best conditions&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;How we work&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt; Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet&lt;/li&gt;&lt;li&gt; Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community&lt;/li&gt;&lt;li&gt; Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission&lt;/li&gt;&lt;li&gt; Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.

Pigment

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