Large

WeWork is a company that provides flexible workspace solutions for individuals, startups, small businesses, and large enterprises. They offer shared office spaces, coworking environments, private offices, and meeting rooms in various locations worldwide. WeWork's ultimate mission is to create a community-driven and collaborative work environment that fosters creativity, productivity, and innovation. Their purpose lies in reimagining the way people work and empowering businesses of all sizes by offering flexible and dynamic workspaces that adapt to their evolving needs. WeWork aims to build a global network of spaces where professionals can connect, share ideas, and thrive, fostering a sense of belonging and camaraderie among its members. By providing modern and amenity-rich workspaces, WeWork seeks to redefine the traditional office concept and support the growth and success of businesses by offering an inspiring and flexible work environment.

Real Estate

WeWork

You should enjoy meeting new people, have strong interpersonal skills, multitask well, and value integrity. Customer service experience and basic computer skills are a plus.

You will greet members and guests, manage front desk operations, handle mail, maintain a welcoming environment, support the Community Team, and ensure smooth building functionality.

Customer Relations

Facilities Management

Berlin

<div><div>About Us</div><div></div><div>
At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we&rsquo;re not just a part of that movement&mdash;we&rsquo;re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow&rsquo;s world at work.</div><div></div><div>
About the Opportunity</div><div></div><div>
As a Front Desk Associate, you&rsquo;ll be the heart and &ldquo;face&rdquo; of WeWork&rsquo;s hospitality team as the primary point of contact for our members and guests! While no one day will look exactly the same, you will report to one of WeWork&rsquo;s beautiful locations on weekdays only to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:</div><ul><li><div>
Create a welcoming community environment for our members and guests (and sometimes their pets!) by greeting all who enter our spaces warmly.</div></li><li><div>
Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns.</div></li><li><div>
Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling.</div></li><li><div>
Help ensure your building is fully operational and make adjustments when needed.</div></li><li><div>
Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary.</div></li><li><div>
Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests.</div></li><li><div>
All of this while illustrating WeWork&rsquo;s core values and working towards achieving our mission.</div></li></ul><div><br>
In this role, you&rsquo;ll be responsible for the following areas:</div><div></div><div>
Front Desk Management</div><ul><li><div>
Greet all members and guests with a warm and welcoming demeanor.</div></li><li><div>
Cover the front desk during the building&rsquo;s set business hours and be an on-site point of contact for members, located at the Community Bar.</div></li><li><div>
Ensure visiting guests are registered and checked in and in accordance with WeWork&rsquo;s guest policies.</div></li><li><div>
Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported.</div></li><li><div>
Support with issuing and collect keys from members and guests as needed.</div></li><li><div>
Keep the front desk clean, organized and free of clutter at all times.</div></li><li><div>
Notify members of any food deliveries and packages.</div></li></ul><div><br>
Member Engagement</div><ul><li><div>
Learn the names of members and guests and get to know their businesses with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.</div></li><li><div>
Keep track of relevant member notes and information in WeWork systems.</div></li><li><div>
Answer questions from members and guests knowledgeably and be able to offer appropriate WeWork products and solutions to support where relevant.</div></li><li><div>
Identify opportunities to celebrate members&rsquo; successes and milestones.</div></li><li><div>
Know and be able to explain WeWork policies and procedures to members and guests</div></li><li><div>
Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.</div></li></ul><div><br>
Building Operations and Management</div><ul><li><div>
Assist with the handling mail and packages throughout the day including receiving, processing, sorting and organizing.</div></li><li><div>
Know and be able to explain WeWork policies and procedures around mail and mailroom.</div></li><li><div>
Monitor how our spaces feel, look, smell, and sound and make adjustments when needed, for example, picking up rubbish, resetting chairs, and straightening pillows.</div></li><li><div>
Help maintain building amenities throughout the day, for example, restocking of the Community treat bowl, keycards, printers, etc.</div></li><li><div>
Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed.</div></li></ul><div><br>
About You</div><div></div><div>
We&rsquo;d love to hear from you if you meet the qualifications below:</div><ul><li><div>
You&rsquo;re a people-person&mdash;you enjoy meeting new people from all walks of life.</div></li><li><div>
In-person interactions energize you and you have outstanding interpersonal skills.</div></li><li><div>
You feel comfortable and confident being the face of the brand.</div></li><li><div>
Helping others gives you a sense of accomplishment.</div></li><li><div>
You work well in a team and can roll up your sleeves to help when needed.</div></li><li><div>
You&rsquo;re able to multitask while always prioritizing the member experience</div></li><li><div>
You&rsquo;ve worked in hospitality / retail or customer service before (not required).</div></li><li><div>
You have strong verbal and written communication skills.</div></li><li><div>
You are comfortable with and proficient in basic computer skills.</div></li><li><div>
You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion</div></li><li><div>
You show a passion and understanding of WeWork&rsquo;s mission and values.</div></li><li><div>
You have a secondary school certificate which is preferred but not required</div></li></ul><div><br>
Life at WeWork</div><div><br>
Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you&mdash;because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our <div>Employee Community Groups</div>, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.</div><div></div><div>
WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.</div></div>

About Us
At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.
About the Opportunity
As a Front Desk Associate, you’ll be the heart and “face” of WeWork’s hospitality team as the primary point of contact for our members and guests! While no one day will look exactly the same, you will report to one of WeWork’s beautiful locations on weekdays only to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:
Create a welcoming community environment for our members and guests (and sometimes their pets!) by greeting all who enter our spaces warmly.
Make members and guests feel known and cared for by proactively learning their names, answering their questions, and addressing their needs or concerns.
Support the Community Management team with maintaining the front desk operations throughout the day including mail and package handling.
Help ensure your building is fully operational and make adjustments when needed.
Take direction from the Community Associate, Community Lead and the Community Manager to support the Community Team as necessary.
Be an expert in WeWork products and services and appropriately promote WeWork-provided service offerings to our members and guests.
All of this while illustrating WeWork’s core values and working towards achieving our mission.
In this role, you’ll be responsible for the following areas:
Front Desk Management
Greet all members and guests with a warm and welcoming demeanor.
Cover the front desk during the building’s set business hours and be an on-site point of contact for members, located at the Community Bar.
Ensure visiting guests are registered and checked in and in accordance with WeWork’s guest policies.
Provide orientation of our spaces and relevant information to ensure all first-time visitors and guests feel welcome and supported.
Support with issuing and collect keys from members and guests as needed.
Keep the front desk clean, organized and free of clutter at all times.
Notify members of any food deliveries and packages.
Member Engagement
Learn the names of members and guests and get to know their businesses with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.
Keep track of relevant member notes and information in WeWork systems.
Answer questions from members and guests knowledgeably and be able to offer appropriate WeWork products and solutions to support where relevant.
Identify opportunities to celebrate members’ successes and milestones.
Know and be able to explain WeWork policies and procedures to members and guests
Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
Building Operations and Management
Assist with the handling mail and packages throughout the day including receiving, processing, sorting and organizing.
Know and be able to explain WeWork policies and procedures around mail and mailroom.
Monitor how our spaces feel, look, smell, and sound and make adjustments when needed, for example, picking up rubbish, resetting chairs, and straightening pillows.
Help maintain building amenities throughout the day, for example, restocking of the Community treat bowl, keycards, printers, etc.
Respond to emergencies and incidents promptly and appropriately, escalating and recording as needed.
About You
We’d love to hear from you if you meet the qualifications below:
You’re a people-person—you enjoy meeting new people from all walks of life.
In-person interactions energize you and you have outstanding interpersonal skills.
You feel comfortable and confident being the face of the brand.
Helping others gives you a sense of accomplishment.
You work well in a team and can roll up your sleeves to help when needed.
You’re able to multitask while always prioritizing the member experience
You’ve worked in hospitality / retail or customer service before (not required).
You have strong verbal and written communication skills.
You are comfortable with and proficient in basic computer skills.
You demonstrate and value integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
You show a passion and understanding of WeWork’s mission and values.
You have a secondary school certificate which is preferred but not required
Life at WeWork
Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.
WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

Front Desk Associate - WeWork

Front Desk Associate

You should be a graduate (preferred), with customer service/sales experience, strong communication skills, integrity, multitasking abilities, and a passion for entrepreneurial communities and WeWork’s mission.

You will enhance community engagement, manage front desk operations, coordinate events, maintain organization, assist members, oversee mail, and ensure building efficiency while embodying our values.

About Us<br><br>At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.<br><br>About The Opportunity<br><br>As a Community Associate, you'll be the primary point of contact for the Community and act as the “face” of WeWork! You will report to your building each day to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:<br><br><br> * Build a welcoming and collaborative community environment amongst our members through events and building relationships between members!<br> * Ensure that your building is fully operational and processes are running efficiently.<br> * Drive growth and promotion of WeWork-provided service offerings.<br> * Take direction from the Community Lead and the Community Manager to support the Community Team as necessary.<br> * All of this while illustrating WeWork’s core values and working towards achieving our mission.<br>   <br>   <br><br>In This Role, You’ll<br><br>Front Desk Management:<br><br><br> * Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.<br> * Greet members and guests with a warm and welcoming demeanor.<br> * Ensure all visiting guests are in accordance with WeWork's guest policy by ensuring all guests properly sign-in via Welkio iPad.<br> * Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.<br> * Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.<br> * Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc.<br> * Keep the front desk clean and organized.<br> * Notify members of any food deliveries and couriers.<br> * Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.<br>   <br>   <br><br>Events And Membership Engagement<br><br><br> * Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team.<br> * Consistently celebrate members’ successes and milestones through gifts and notes.<br> * Distribute all necessary info to promote the event including Creation and posting of weekly events poster and individual event posters.<br> * Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).<br> * Input notes into Spacestation or equivalent system about Members.<br> * Identify and execute opportunities to connect members with each other.<br> * Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.<br> * Be active on the WeWork member network to engage members.<br> * Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues.<br> * Ensure music levels and activations are appropriate to the daypart and occasion.<br> * Write and send broadcasts relating to building updates.<br>   <br>   <br><br>Building Operations And Management<br><br><br> * Receive, process, sort, and organize all mail.<br> * Locate and issue post via the regional system to members upon request.<br> * Keep the mailroom organized and clean.<br> * Return to Sender" for unidentified mail and former member mail after 30 days of no-pick up.<br> * Ensure courier parcels have all the correct details for scheduled pick-ups.<br> * Investigate, escalate, and resolve 'lost' packages.<br> * Know and explain WeWork policies and procedures around mail and mailroom.<br> * Track, audit, and organize keys collected and distributed.<br> * Manage keycard stock and request new inventory as needed.<br> * Collect keys and key cards upon move-out.<br> * Review location and how to use each piece of Emergency Equipment.<br> * Provide support for an automated coffee machine for guests and members.<br>   <br>   <br><br>About You<br><br>We’d love to hear from you if you meet the qualifications below:<br><br><br> * College graduate with a four-year degree preferred, but not required.<br> * Customer service and/or sales experience a plus.<br> * Must have strong verbal and written communication skills.<br> * Outstanding interpersonal and multitasking skills.<br> * Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.<br> * Passion for entrepreneurial communities.<br> * Passion and understanding of WeWork’s mission and values.<br> * Proficient in basic computer skills.<br>   <br>   <br><br>Life at WeWork<br><br>Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.<br><br>WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

About UsAt WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.About The OpportunityAs a Community Associate, you'll be the primary point of contact for the Community and act as the “face” of WeWork! You will report to your building each day to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following: * Build a welcoming and collaborative community environment amongst our members through events and building relationships between members! * Ensure that your building is fully operational and processes are running efficiently. * Drive growth and promotion of WeWork-provided service offerings. * Take direction from the Community Lead and the Community Manager to support the Community Team as necessary. * All of this while illustrating WeWork’s core values and working towards achieving our mission.      In This Role, You’llFront Desk Management: * Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar. * Greet members and guests with a warm and welcoming demeanor. * Ensure all visiting guests are in accordance with WeWork's guest policy by ensuring all guests properly sign-in via Welkio iPad. * Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for. * Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience. * Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc. * Keep the front desk clean and organized. * Notify members of any food deliveries and couriers. * Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.      Events And Membership Engagement * Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team. * Consistently celebrate members’ successes and milestones through gifts and notes. * Distribute all necessary info to promote the event including Creation and posting of weekly events poster and individual event posters. * Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc). * Input notes into Spacestation or equivalent system about Members. * Identify and execute opportunities to connect members with each other. * Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc. * Be active on the WeWork member network to engage members. * Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues. * Ensure music levels and activations are appropriate to the daypart and occasion. * Write and send broadcasts relating to building updates.      Building Operations And Management * Receive, process, sort, and organize all mail. * Locate and issue post via the regional system to members upon request. * Keep the mailroom organized and clean. * Return to Sender" for unidentified mail and former member mail after 30 days of no-pick up. * Ensure courier parcels have all the correct details for scheduled pick-ups. * Investigate, escalate, and resolve 'lost' packages. * Know and explain WeWork policies and procedures around mail and mailroom. * Track, audit, and organize keys collected and distributed. * Manage keycard stock and request new inventory as needed. * Collect keys and key cards upon move-out. * Review location and how to use each piece of Emergency Equipment. * Provide support for an automated coffee machine for guests and members.      About YouWe’d love to hear from you if you meet the qualifications below: * College graduate with a four-year degree preferred, but not required. * Customer service and/or sales experience a plus. * Must have strong verbal and written communication skills. * Outstanding interpersonal and multitasking skills. * Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion. * Passion for entrepreneurial communities. * Passion and understanding of WeWork’s mission and values. * Proficient in basic computer skills.      Life at WeWorkBeing a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

Community Associate - WeWork

&lt;strong&gt;About Us&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About The Opportunity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;As a Community Associate, you'll be the primary point of contact for the Community and act as the “face” of WeWork! You will report to your building each day to support the Community Management team. Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Build a welcoming and collaborative community environment amongst our members through events and building relationships between members!&lt;/li&gt;&lt;li&gt;Ensure that your building is fully operational and processes are running efficiently.&lt;/li&gt;&lt;li&gt;Drive growth and promotion of WeWork-provided service offerings.&lt;/li&gt;&lt;li&gt;Take direction from the Community Lead and the Community Manager to support the Community Team as necessary.&lt;/li&gt;&lt;li&gt;All of this while illustrating WeWork’s core values and working towards achieving our mission.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;In This Role, You’ll&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;&lt;strong&gt;Front Desk Management:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Cover the front desk during the building’s set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.&lt;/li&gt;&lt;li&gt;Greet members and guests with a warm and welcoming demeanor.&lt;/li&gt;&lt;li&gt;Ensure all visiting guests are in accordance with WeWork's guest policy by ensuring all guests properly sign-in via Welkio iPad.&lt;/li&gt;&lt;li&gt;Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.&lt;/li&gt;&lt;li&gt;Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.&lt;/li&gt;&lt;li&gt;Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc.&lt;/li&gt;&lt;li&gt;Keep the front desk clean and organized.&lt;/li&gt;&lt;li&gt;Notify members of any food deliveries and couriers.&lt;/li&gt;&lt;li&gt;Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Events And Membership Engagement&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team.&lt;/li&gt;&lt;li&gt;Consistently celebrate members’ successes and milestones through gifts and notes.&lt;/li&gt;&lt;li&gt;Distribute all necessary info to promote the event including Creation and posting of weekly events poster and individual event posters.&lt;/li&gt;&lt;li&gt;Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).&lt;/li&gt;&lt;li&gt;Input notes into Spacestation or equivalent system about Members.&lt;/li&gt;&lt;li&gt;Identify and execute opportunities to connect members with each other.&lt;/li&gt;&lt;li&gt;Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.&lt;/li&gt;&lt;li&gt;Be active on the WeWork member network to engage members.&lt;/li&gt;&lt;li&gt;Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues.&lt;/li&gt;&lt;li&gt;Ensure music levels and activations are appropriate to the daypart and occasion.&lt;/li&gt;&lt;li&gt;Write and send broadcasts relating to building updates.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Building Operations And Management&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Receive, process, sort, and organize all mail.&lt;/li&gt;&lt;li&gt;Locate and issue post via the regional system to members upon request.&lt;/li&gt;&lt;li&gt;Keep the mailroom organized and clean.&lt;/li&gt;&lt;li&gt;Return to Sender" for unidentified mail and former member mail after 30 days of no-pick up.&lt;/li&gt;&lt;li&gt;Ensure courier parcels have all the correct details for scheduled pick-ups.&lt;/li&gt;&lt;li&gt;Investigate, escalate, and resolve 'lost' packages.&lt;/li&gt;&lt;li&gt;Know and explain WeWork policies and procedures around mail and mailroom.&lt;/li&gt;&lt;li&gt;Track, audit, and organize keys collected and distributed.&lt;/li&gt;&lt;li&gt;Manage keycard stock and request new inventory as needed.&lt;/li&gt;&lt;li&gt;Collect keys and key cards upon move-out.&lt;/li&gt;&lt;li&gt;Review location and how to use each piece of Emergency Equipment.&lt;/li&gt;&lt;li&gt;Provide support for an automated coffee machine for guests and members.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We’d love to hear from you if you meet the qualifications below:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;College graduate with a four-year degree preferred, but not required.&lt;/li&gt;&lt;li&gt;Customer service and/or sales experience a plus.&lt;/li&gt;&lt;li&gt;Must have strong verbal and written communication skills.&lt;/li&gt;&lt;li&gt;Outstanding interpersonal and multitasking skills.&lt;/li&gt;&lt;li&gt;Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.&lt;/li&gt;&lt;li&gt;Passion for entrepreneurial communities.&lt;/li&gt;&lt;li&gt;Passion and understanding of WeWork’s mission and values.&lt;/li&gt;&lt;li&gt;Proficient in basic computer skills.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;&lt;strong&gt;Life at WeWork&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.&lt;br&gt;&lt;br&gt;WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

Community Associate

You should have a Bachelor's degree, 2+ years in hospitality, local language proficiency, strong communication and organization skills, attention to detail, and a passion for building relationships.

You will engage with members, address concerns, conduct onboarding, host events, manage communication, ensure operational standards, and oversee community responsibilities for a positive experience.

Munich

About Us<br><br>At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.<br><br>About The Opportunity<br><br>Our Community team is an integral part of our business with the mission to enable our members to create their life’s work.<br><br>As a Community Lead, you are integral to the elevated member experience at your WeWork location. You will report to your building each day and will be responsible for ensuring we meet our members’ needs and maintain our WeWork global standards. In addition, you’ll ensure we deliver on our targets for an un-compromised member experience through curated events based on members’ interests, introducing members to each other for business opportunities, and creating a welcoming environment for members and their guests.<br><br>Membership Engagement & Retention<br><br>Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:<br><br><br> * Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience.<br> * Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.<br> * Follow up in person with all members who’ve submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative Medallia response.<br> * Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure the proposed solution fully meets the member's needs.<br> * Review all Medallia responses to understand areas of improvement and implement proactive changes, keeping member experience top of mind.<br> * Support front desk coverage schedule as needed, ensuring there is consistent coverage during business hours.<br>   <br>   <br><br>Move-In & Move Out<br><br><br> * Conduct pre-move-in meetings with all new accounts to ensure a successful move in.<br> * Complete the New Member Orientation process for all new accounts within the building.<br> * Curate new member on-boarding materials such as welcome member notes, FAQ guides, etc to provide on move-in day.<br> * Conduct move out interviews to understand the departing members’ overall experience.<br>   <br>   <br><br>Sales Support<br><br><br> * Conduct building tours set up by the Sales team for VIPs or prospective members as needed.<br> * Alert appropriate contact on the Growth Team when a member notifies of any desire to have a Growth related conversation (ex. move-out requests, extensions, transfers, etc.).<br> * Hand-off prospective member sales to appropriate sales contacts (walk-ins, current members, guests, etc).<br> * Conduct tours of the space for potential new members while sharing benefits tailored to their needs.<br>   <br>   <br><br>Events<br><br><br> * Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate Events team.<br> * Set up and host weekly “social events” that help to create a community within your location and execute “Value-Driving” events planned by the Events team when applicable in the building.<br> * Distribute all necessary info to promote the event including creation and posting of weekly events poster and individual event posters.<br> * Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).<br>   <br>   <br><br>Building Operations And Management<br><br><br> * Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams.<br> * Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues via email, in person, or broadcast.<br> * Manage the energy in the building ensuring music levels and activations are appropriate to the daypart and occasion.<br> * Liaise with in-building, third party cleaning companies to ensure space is kept up to standards.<br> * Track, audit, and organize keys collected and distributed. Manage keycard stock and request new inventory as needed.<br> * Oversee Community responsibilities for Member companies in buildings where Community is not present which may include owning certain operational duties, liaising with Sales and Account Management, as well as supporting specific contractual agreements.<br>   <br>   <br><br>Safety And Security<br><br><br> * Review and understand the role in the building management & WeWork provided Emergency Action Plans.<br> * Create incident reports as necessary, Respond appropriately and escalate any medical emergency (injury or illness), and respond to instructions from Leadership regarding emergency situations or security alerts.<br>   <br>   <br><br>About You<br><br>We’d love to hear from you if you meet the qualifications below:<br><br><br> * Bachelor’s Degree or equivalent experience.<br> * 2+ years of experience in hospitality.<br> * Proficient local language and understanding of local culture required.<br> * Excellent interpersonal and networking skills.<br> * Strong verbal and written communication skills.<br> * Strong organization skills with the ability to multitask projects from start to finish.<br> * You are attentive to detail and manage tasks efficiently and effectively.<br> * You enjoy and thrive at continually growing relationships.<br>   <br>   <br><br>Life at WeWork<br><br>Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.<br><br>WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

About UsAt WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.About The OpportunityOur Community team is an integral part of our business with the mission to enable our members to create their life’s work.As a Community Lead, you are integral to the elevated member experience at your WeWork location. You will report to your building each day and will be responsible for ensuring we meet our members’ needs and maintain our WeWork global standards. In addition, you’ll ensure we deliver on our targets for an un-compromised member experience through curated events based on members’ interests, introducing members to each other for business opportunities, and creating a welcoming environment for members and their guests.Membership Engagement & RetentionYour work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following: * Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience. * Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience. * Follow up in person with all members who’ve submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative Medallia response. * Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure the proposed solution fully meets the member's needs. * Review all Medallia responses to understand areas of improvement and implement proactive changes, keeping member experience top of mind. * Support front desk coverage schedule as needed, ensuring there is consistent coverage during business hours.      Move-In & Move Out * Conduct pre-move-in meetings with all new accounts to ensure a successful move in. * Complete the New Member Orientation process for all new accounts within the building. * Curate new member on-boarding materials such as welcome member notes, FAQ guides, etc to provide on move-in day. * Conduct move out interviews to understand the departing members’ overall experience.      Sales Support * Conduct building tours set up by the Sales team for VIPs or prospective members as needed. * Alert appropriate contact on the Growth Team when a member notifies of any desire to have a Growth related conversation (ex. move-out requests, extensions, transfers, etc.). * Hand-off prospective member sales to appropriate sales contacts (walk-ins, current members, guests, etc). * Conduct tours of the space for potential new members while sharing benefits tailored to their needs.      Events * Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate Events team. * Set up and host weekly “social events” that help to create a community within your location and execute “Value-Driving” events planned by the Events team when applicable in the building. * Distribute all necessary info to promote the event including creation and posting of weekly events poster and individual event posters. * Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).      Building Operations And Management * Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams. * Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues via email, in person, or broadcast. * Manage the energy in the building ensuring music levels and activations are appropriate to the daypart and occasion. * Liaise with in-building, third party cleaning companies to ensure space is kept up to standards. * Track, audit, and organize keys collected and distributed. Manage keycard stock and request new inventory as needed. * Oversee Community responsibilities for Member companies in buildings where Community is not present which may include owning certain operational duties, liaising with Sales and Account Management, as well as supporting specific contractual agreements.      Safety And Security * Review and understand the role in the building management & WeWork provided Emergency Action Plans. * Create incident reports as necessary, Respond appropriately and escalate any medical emergency (injury or illness), and respond to instructions from Leadership regarding emergency situations or security alerts.      About YouWe’d love to hear from you if you meet the qualifications below: * Bachelor’s Degree or equivalent experience. * 2+ years of experience in hospitality. * Proficient local language and understanding of local culture required. * Excellent interpersonal and networking skills. * Strong verbal and written communication skills. * Strong organization skills with the ability to multitask projects from start to finish. * You are attentive to detail and manage tasks efficiently and effectively. * You enjoy and thrive at continually growing relationships.      Life at WeWorkBeing a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

Community Lead - WeWork

&lt;strong&gt;About Us&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.&lt;br&gt;&lt;br&gt;&lt;strong&gt;About The Opportunity&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Our Community team is an integral part of our business with the mission to enable our members to create their life’s work.&lt;br&gt;&lt;br&gt;As a Community Lead, you are integral to the elevated member experience at your WeWork location. You will report to your building each day and will be responsible for ensuring we meet our members’ needs and maintain our WeWork global standards. In addition, you’ll ensure we deliver on our targets for an un-compromised member experience through curated events based on members’ interests, introducing members to each other for business opportunities, and creating a welcoming environment for members and their guests.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Membership Engagement &amp;amp; Retention&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;&lt;strong&gt;Your work, which will include but not be limited to the duties listed below, will help WeWork to achieve the following:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Complete scheduled, quarterly conversations with owned accounts to help them maximize the value of their WeWork membership while checking in on all members regularly to understand their ongoing experience.&lt;/li&gt;&lt;li&gt;Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience. &lt;/li&gt;&lt;li&gt;Follow up in person with all members who’ve submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative Medallia response.&lt;/li&gt;&lt;li&gt;Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure the proposed solution fully meets the member's needs.&lt;/li&gt;&lt;li&gt;Review all Medallia responses to understand areas of improvement and implement proactive changes, keeping member experience top of mind.&lt;/li&gt;&lt;li&gt;Support front desk coverage schedule as needed, ensuring there is consistent coverage during business hours. &lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Move-In &amp;amp; Move Out&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Conduct pre-move-in meetings with all new accounts to ensure a successful move in.&lt;/li&gt;&lt;li&gt;Complete the New Member Orientation process for all new accounts within the building.&lt;/li&gt;&lt;li&gt;Curate new member on-boarding materials such as welcome member notes, FAQ guides, etc to provide on move-in day. &lt;/li&gt;&lt;li&gt;Conduct move out interviews to understand the departing members’ overall experience.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Sales Support&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Conduct building tours set up by the Sales team for VIPs or prospective members as needed.&lt;/li&gt;&lt;li&gt;Alert appropriate contact on the Growth Team when a member notifies of any desire to have a Growth related conversation (ex. move-out requests, extensions, transfers, etc.).&lt;/li&gt;&lt;li&gt;Hand-off prospective member sales to appropriate sales contacts (walk-ins, current members, guests, etc).&lt;/li&gt;&lt;li&gt;Conduct tours of the space for potential new members while sharing benefits tailored to their needs.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Events&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate Events team.&lt;/li&gt;&lt;li&gt;Set up and host weekly “social events” that help to create a community within your location and execute “Value-Driving” events planned by the Events team when applicable in the building.&lt;/li&gt;&lt;li&gt;Distribute all necessary info to promote the event including creation and posting of weekly events poster and individual event posters.&lt;/li&gt;&lt;li&gt;Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Building Operations And Management&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams.&lt;/li&gt;&lt;li&gt;Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues via email, in person, or broadcast.&lt;/li&gt;&lt;li&gt;Manage the energy in the building ensuring music levels and activations are appropriate to the daypart and occasion.&lt;/li&gt;&lt;li&gt;Liaise with in-building, third party cleaning companies to ensure space is kept up to standards.&lt;/li&gt;&lt;li&gt;Track, audit, and organize keys collected and distributed. Manage keycard stock and request new inventory as needed.&lt;/li&gt;&lt;li&gt;Oversee Community responsibilities for Member companies in buildings where Community is not present which may include owning certain operational duties, liaising with Sales and Account Management, as well as supporting specific contractual agreements.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Safety And Security&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Review and understand the role in the building management &amp;amp; WeWork provided Emergency Action Plans. &lt;/li&gt;&lt;li&gt;Create incident reports as necessary, Respond appropriately and escalate any medical emergency (injury or illness), and respond to instructions from Leadership regarding emergency situations or security alerts.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;About You&lt;br&gt;&lt;br&gt;&lt;/strong&gt;We’d love to hear from you if you meet the qualifications below:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Bachelor’s Degree or equivalent experience.&lt;/li&gt;&lt;li&gt;2+ years of experience in hospitality.&lt;/li&gt;&lt;li&gt;Proficient local language and understanding of local culture required.&lt;/li&gt;&lt;li&gt;Excellent interpersonal and networking skills.&lt;/li&gt;&lt;li&gt;Strong verbal and written communication skills.&lt;/li&gt;&lt;li&gt;Strong organization skills with the ability to multitask projects from start to finish.&lt;/li&gt;&lt;li&gt;You are attentive to detail and manage tasks efficiently and effectively.&lt;/li&gt;&lt;li&gt;You enjoy and thrive at continually growing relationships.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;&lt;strong&gt;Life at WeWork&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;/strong&gt;Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you—because together we can achieve more. Here we challenge ideas, and explore new ways of getting things done. Whether you are part of our Employee Community Groups, or part of a global project, we ask you to bring your open-minded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.&lt;br&gt;&lt;br&gt;WeWork is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon gender, sexual orientation, marital or civil status, pregnancy (or pregnancy-related conditions), gender identity or expression, transgender status or gender reassignment, race, color, national origin or ancestry, citizenship, religion or religious beliefs, age, physical or mental disability, genetic information (including genetic testing and characteristics), military or veteran status, or any other grounds or characteristic that is protected under the law.

Community Lead

You should be a college graduate or equivalent, have customer service/sales experience, strong communication skills, be dependable and passionate about entrepreneurial communities and WeWork's mission.

You will foster community, manage front desk operations, handle mail, support events, ensure building efficiency, engage with members, and maintain a welcoming environment daily.

Hamburg

You should have a college degree (preferred), customer service/sales experience, strong communication skills, and a passion for entrepreneurial communities and WeWork’s mission. Basic computer skills needed.

You will build community, ensure operational efficiency, greet guests, manage mail, coordinate events, maintain the front desk, and support member engagement while upholding WeWork’s values.

WeWork

Mission