Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position.

ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability.

Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.



Transportation

ZIM Integrated Shipping Services

You should have a degree in HR or related fields, 5+ years in HR/Talent Acquisition, strong leadership partnership, good interpersonal skills, project management experience, data analysis skills, and be fluent in German and English.

You will lead recruitment in the EEMA region, support local HR teams, drive performance reviews, address training needs, ensure compliance, and analyze HR metrics for informed decision-making.

People, HR & Administration

Business, Operations & Strategy

Hamburg

About the Role: Are you a dynamic HR professional ready to shape talent strategies in a growing international business? This role focuses on managing the end-to-end employee lifecycle, with a primary emphasis on Talent Acquisition and Learning & Development for the EEMA region. This is an opportunity to make a real impact and contribute to both strategic and operational HR initiatives, partnering with business leaders to deliver HR excellence. Key Responsibilities: Talent Acquisition * Lead regional recruitment projects for key roles in the EEMA region. * Support and guide local HR teams on recruitment processes, ensuring alignment with global standards. * Optimize recruitment channels by assessing effectiveness and implementing improvement plans. * Maintain consistency in global recruitment processes and use of the global recruitment system. Learning & Development * Drive the annual performance review process, fostering a high-performance culture. * Identify and address training needs through internal or external resources. * Partner with stakeholders to organize peer learning sessions and professional training opportunities. * Act as the HR Business Partner for EEMA countries, supporting a broad range of HR functions. General HR Support * Support employees with HR-related inquiries, including leave administration and policy questions. * Ensure compliance with labor laws and support new hire check-ins. * Contribute to special HR projects, including HRIS audits, process automation, and data analysis. Reporting & Insights * Prepare monthly and quarterly reports on key HR metrics, including employee experience, hiring success, attrition, and exit interviews. * Deliver actionable insights to enhance HR processes and support informed decision-making. Requirements: * Degree holder in HR, Business Administration or other related disciplines * Minimum 5 years of Talent Acquisition or HR generalist experience in multi-national company * Successful history of partnering with senior leadership on assigned HR deliverables * Good interpersonal skill and able to interact with people at all levels * Experience with managing projects and deadlines * Experience collecting, synthesizing, and summarizing relevant sets of data * Experience with Office suite software, such as Word, Excel, PowerPoint, and Outlook * Native German language, fluent in both spoken and written English, second fluent European language is preferred.

About the Role:Are you a dynamic HR professional ready to shape talent strategies in a growing international business? This role focuses on managing the end-to-end employee lifecycle, with a primary emphasis on Talent Acquisition and Learning & Development for the EEMA region. This is an opportunity to make a real impact and contribute to both strategic and operational HR initiatives, partnering with business leaders to deliver HR excellence.Key Responsibilities:Talent Acquisition * Lead regional recruitment projects for key roles in the EEMA region. * Support and guide local HR teams on recruitment processes, ensuring alignment with global standards. * Optimize recruitment channels by assessing effectiveness and implementing improvement plans. * Maintain consistency in global recruitment processes and use of the global recruitment system.      Learning & Development * Drive the annual performance review process, fostering a high-performance culture. * Identify and address training needs through internal or external resources. * Partner with stakeholders to organize peer learning sessions and professional training opportunities. * Act as the HR Business Partner for EEMA countries, supporting a broad range of HR functions.      General HR Support * Support employees with HR-related inquiries, including leave administration and policy questions. * Ensure compliance with labor laws and support new hire check-ins. * Contribute to special HR projects, including HRIS audits, process automation, and data analysis.      Reporting & Insights * Prepare monthly and quarterly reports on key HR metrics, including employee experience, hiring success, attrition, and exit interviews. * Deliver actionable insights to enhance HR processes and support informed decision-making.      Requirements: * Degree holder in HR, Business Administration or other related disciplines * Minimum 5 years of Talent Acquisition or HR generalist experience in multi-national company * Successful history of partnering with senior leadership on assigned HR deliverables * Good interpersonal skill and able to interact with people at all levels * Experience with managing projects and deadlines * Experience collecting, synthesizing, and summarizing relevant sets of data * Experience with Office suite software, such as Word, Excel, PowerPoint, and Outlook * Native German language, fluent in both spoken and written English, second fluent European language is preferred.

EEMA Regional HR manager, L&D and TA - ZIM Integrated Shipping Services

&lt;strong&gt;About the Role:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Are you a dynamic HR professional ready to shape talent strategies in a growing international business? This role focuses on managing the end-to-end employee lifecycle, with a primary emphasis on &lt;strong&gt;Talent Acquisition&lt;/strong&gt; and &lt;strong&gt;Learning &amp;amp; Development&lt;/strong&gt; for the EEMA region. This is an opportunity to make a real impact and contribute to both strategic and operational HR initiatives, partnering with business leaders to deliver HR excellence.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Key Responsibilities:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Talent Acquisition&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Lead regional recruitment projects for key roles in the EEMA region.&lt;/li&gt;&lt;li&gt;Support and guide local HR teams on recruitment processes, ensuring alignment with global standards.&lt;/li&gt;&lt;li&gt;Optimize recruitment channels by assessing effectiveness and implementing improvement plans.&lt;/li&gt;&lt;li&gt;Maintain consistency in global recruitment processes and use of the global recruitment system.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Learning &amp;amp; Development&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Drive the annual performance review process, fostering a high-performance culture.&lt;/li&gt;&lt;li&gt;Identify and address training needs through internal or external resources.&lt;/li&gt;&lt;li&gt;Partner with stakeholders to organize peer learning sessions and professional training opportunities.&lt;/li&gt;&lt;li&gt;Act as the HR Business Partner for EEMA countries, supporting a broad range of HR functions.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;General HR Support&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Support employees with HR-related inquiries, including leave administration and policy questions.&lt;/li&gt;&lt;li&gt;Ensure compliance with labor laws and support new hire check-ins.&lt;/li&gt;&lt;li&gt;Contribute to special HR projects, including HRIS audits, process automation, and data analysis.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Reporting &amp;amp; Insights&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Prepare monthly and quarterly reports on key HR metrics, including employee experience, hiring success, attrition, and exit interviews.&lt;/li&gt;&lt;li&gt;Deliver actionable insights to enhance HR processes and support informed decision-making.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Requirements:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Degree holder in HR, Business Administration or other related disciplines&lt;/li&gt;&lt;li&gt;Minimum 5 years of Talent Acquisition or HR generalist experience in multi-national company&lt;/li&gt;&lt;li&gt;Successful history of partnering with senior leadership on assigned HR deliverables&lt;/li&gt;&lt;li&gt;Good interpersonal skill and able to interact with people at all levels&lt;/li&gt;&lt;li&gt;Experience with managing projects and deadlines&lt;/li&gt;&lt;li&gt;Experience collecting, synthesizing, and summarizing relevant sets of data&lt;/li&gt;&lt;li&gt;Experience with Office suite software, such as Word, Excel, PowerPoint, and Outlook&lt;/li&gt;&lt;li&gt;Native German language, fluent in both spoken and written English, second fluent European language is preferred.&lt;/li&gt;&lt;/ul&gt;

EEMA Regional HR manager, L&amp;D and TA

EEMA Regional HR manager, L&D and TA

You must have a completed commercial apprenticeship in Shipping/Forwarding, strong teamwork, pressure handling skills, fluency in German and English, and a results-driven, customer-focused attitude.

You will assist customers with the booking process, address issues related to rates, equipment, space, and B/L, and ensure proactive communication while monitoring customer experience.

Customer Relations

Logistics

We are looking for a Customer Service Booking Representative (m/f/d) that will handle the following: Facilitate Customers accessibility to ZIM Booking Process in an efficient and friendly manner, providing a high level of quality and fast responsiveness. Ensure a proactive communication to the customers, ensuring fast communication, issues resolution and alternatives proposals. * Continuously monitor the customer experience / Voice of Customer. * Be a first point of escalation for any problems or issues encountered * Handling of rate issues * Handling of equipment issues * Handling of space issues * Handling of B/L issues * Handling of LT issues * Handling of customer contacts * Arranging of pick-ups Requirements: * completed commercial apprenticeship, preferably in Shipping or Forwarding * professional behavior, social competence, team player * ability to work under high pressure * willing to go the extra mile for the customer * German and fluent English language skills are required * Results driven with focus on efficiency

We are looking for a Customer Service Booking Representative (m/f/d) that will handle the following:Facilitate Customers accessibility to ZIM Booking Process in an efficient and friendly manner, providing a high level of quality and fast responsiveness.Ensure a proactive communication to the customers, ensuring fast communication, issues resolution and alternatives proposals. * Continuously monitor the customer experience / Voice of Customer. * Be a first point of escalation for any problems or issues encountered * Handling of rate issues * Handling of equipment issues * Handling of space issues * Handling of B/L issues * Handling of LT issues * Handling of customer contacts * Arranging of pick-ups      Requirements: * completed commercial apprenticeship, preferably in Shipping or Forwarding * professional behavior, social competence, team player * ability to work under high pressure * willing to go the extra mile for the customer * German and fluent English language skills are required * Results driven with focus on efficiency

Customer Service Booking Representative - ZIM Integrated Shipping Services

Customer Service Booking Representative

You need a completed commercial apprenticeship in Shipping/Forwarding, strong social skills, ability to work under pressure, fluency in German and English, plus a results-driven mindset.

You will assist customers with the booking process, ensure effective communication, resolve issues, handle rates, equipment, space, and B/L problems, and arrange pick-ups.

We are looking for a Customer Service Booking Representative (m/f/d) that will handle the following:&lt;br&gt;&lt;br&gt;Facilitate Customers accessibility to ZIM Booking Process in an efficient and friendly manner, providing a high level of quality and fast responsiveness.&lt;br&gt;&lt;br&gt;Ensure a proactive communication to the customers, ensuring fast communication, issues resolution and alternatives proposals.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Continuously monitor the customer experience / Voice of Customer.&lt;/li&gt;&lt;li&gt;Be a first point of escalation for any problems or issues encountered&lt;/li&gt;&lt;li&gt;Handling of rate issues&lt;/li&gt;&lt;li&gt;Handling of equipment issues&lt;/li&gt;&lt;li&gt;Handling of space issues&lt;/li&gt;&lt;li&gt;Handling of B/L issues&lt;/li&gt;&lt;li&gt;Handling of LT issues&lt;/li&gt;&lt;li&gt;Handling of customer contacts&lt;/li&gt;&lt;li&gt;Arranging of pick-ups&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Requirements:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;completed commercial apprenticeship, preferably in Shipping or Forwarding&lt;/li&gt;&lt;li&gt;professional behavior, social competence, team player&lt;/li&gt;&lt;li&gt;ability to work under high pressure&lt;/li&gt;&lt;li&gt;willing to go the extra mile for the customer&lt;/li&gt;&lt;li&gt;German and fluent English language skills are required&lt;/li&gt;&lt;li&gt;Results driven with focus on efficiency&lt;/li&gt;&lt;/ul&gt;

You must have academic education, agency or operations background, MS Office skills, interpersonal abilities, pressure resilience, and basic technical skills.

You will monitor and update sailing schedules, manage vessel updates, prepare reports, coordinate between departments, handle exceptions, verify information, and distribute weekly schedules.

Miami

Main purpose of the role: Responsibility for monitoring and updating ZIM’s Sailing Schedule. Working with multiple interfaces to preserve accurate scheduling. Main Tasks: * Creating and updating lines in ZIM’s systems * Day to Day monitoring vessel schedule (including partner’s vessels) and announcing update news to concerning party. * Update/ Create Feeder vessel schedule in the system * Update / Create vessel schedules for all company Lines in the system. * Prepare Daily Position Report * Solving problems regarding schedule – coordination between departments and executing * Handle all requests to Centre Tables (Including defining new service, vessels code and port code...) * Supporting the NRC (New Route System) * back up global schedule needs * Prepper for cyber readiness * captain’s reports and handling exceptions * Verifying information on AgenTeam and ZIM website * Preparing and distributing the weekly schedule for operation managers Requirements: Academic Education - Must Agency background- advantage Operation background- advantage Experience and Knowledge of Internal Rules / Situations and Processing Strong MS Office skills- in particular, Excel, PowerPoint Strong interpersonal relations skills Ability to work under pressure Basic technical skills (system-oriented)

Main purpose of the role:Responsibility for monitoring and updating ZIM’s Sailing Schedule. Working with multiple interfaces to preserve accurate scheduling.Main Tasks: * Creating and updating lines in ZIM’s systems * Day to Day monitoring vessel schedule (including partner’s vessels) and announcing update news to concerning party. * Update/ Create Feeder vessel schedule in the system * Update / Create vessel schedules for all company Lines in the system. * Prepare Daily Position Report * Solving problems regarding schedule – coordination between departments and executing * Handle all requests to Centre Tables (Including defining new service, vessels code and port code...) * Supporting the NRC (New Route System) * back up global schedule needs * Prepper for cyber readiness * captain’s reports and handling exceptions * Verifying information on AgenTeam and ZIM website * Preparing and distributing the weekly schedule for operation managers      Requirements:Academic Education - MustAgency background- advantageOperation background- advantageExperience and Knowledge of Internal Rules / Situations and ProcessingStrong MS Office skills- in particular, Excel, PowerPointStrong interpersonal relations skillsAbility to work under pressureBasic technical skills (system-oriented)

Scheduling Coordinator - ZIM Integrated Shipping Services

&lt;strong&gt;Main purpose of the role:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Responsibility for monitoring and updating ZIM’s Sailing Schedule. Working with multiple interfaces to preserve accurate scheduling.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Main Tasks:&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Creating and updating lines in ZIM’s systems&lt;/li&gt;&lt;li&gt;Day to Day monitoring vessel schedule (including partner’s vessels) and announcing update news to concerning party.&lt;/li&gt;&lt;li&gt;Update/ Create Feeder vessel schedule in the system&lt;/li&gt;&lt;li&gt;Update / Create vessel schedules for all company Lines in the system.&lt;/li&gt;&lt;li&gt;Prepare Daily Position Report &lt;/li&gt;&lt;li&gt;Solving problems regarding schedule – coordination between departments and executing&lt;/li&gt;&lt;li&gt;Handle all requests to Centre Tables (Including defining new service, vessels code and port code...)&lt;/li&gt;&lt;li&gt;Supporting the NRC (New Route System) &lt;/li&gt;&lt;li&gt;back up global schedule needs&lt;/li&gt;&lt;li&gt;Prepper for cyber readiness &lt;/li&gt;&lt;li&gt;captain’s reports and handling exceptions&lt;/li&gt;&lt;li&gt;Verifying information on AgenTeam and ZIM website&lt;/li&gt;&lt;li&gt;Preparing and distributing the weekly schedule for operation managers&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;Requirements:&lt;br&gt;&lt;br&gt;Academic Education - Must&lt;br&gt;&lt;br&gt;Agency background- advantage&lt;br&gt;&lt;br&gt;Operation background- advantage&lt;br&gt;&lt;br&gt;Experience and Knowledge of Internal Rules / Situations and Processing&lt;br&gt;&lt;br&gt;Strong MS Office skills- in particular, Excel, PowerPoint&lt;br&gt;&lt;br&gt;Strong interpersonal relations skills&lt;br&gt;&lt;br&gt;Ability to work under pressure&lt;br&gt;&lt;br&gt;Basic technical skills (system-oriented)

Scheduling Coordinator

You must have completed a commercial apprenticeship in Shipping or Forwarding, be a team player, thrive under pressure, speak German and fluent English, and be results-driven.

You will assist customers with the booking process, resolve issues, monitor feedback, and handle rate, equipment, space, B/L, LT, and pick-up arrangements efficiently.

<div>
 We are looking for a Customer Service Export Coordinator (m/f/d) that will handle the following:
 Facilitate Customers accessibility to ZIM Booking Process in an efficient and friendly manner, providing a high level of quality and fast responsiveness.
 Ensure a proactive communication to the customers, ensuring fast communication, issues resolution and alternatives proposals.
 <ul>
 <li> Continuously monitor the customer experience / Voice of Customer.</li>
 <li> Be a first point of escalation for any problems or issues encountered</li>
 <li> handling of rate issues</li>
 <li> handling of equipment issues</li>
 <li> handling of space issues</li>
 <li> handling of B/L issues</li>
 <li> handling of LT issues</li>
 <li> handling of customer contacts</li>
 <li> arranging of pick-ups</li>
 </ul>
 Requirements: 
 
 <ul>
 <li>completed commercial apprenticeship, preferably in Shipping or Forwarding</li>
 <li> professional behavior, social competence, team player</li>
 <li> ability to work under high pressure</li>
 <li> willing to go the extra mile for the customer</li>
 <li> German and fluent English language skills are required</li>
 <li> Results driven with focus on efficiency</li>
 </ul>
 Function: 
 Countries &amp; Business Development
 
 Publish in Internal Career Page: 
 No
</div>


 We are looking for a Customer Service Export Coordinator (m/f/d) that will handle the following:
  Facilitate Customers accessibility to ZIM Booking Process in an efficient and friendly manner, providing a high level of quality and fast responsiveness.
  Ensure a proactive communication to the customers, ensuring fast communication, issues resolution and alternatives proposals.
 
   Continuously monitor the customer experience / Voice of Customer.
   Be a first point of escalation for any problems or issues encountered
   handling of rate issues
   handling of equipment issues
   handling of space issues
   handling of B/L issues
   handling of LT issues
   handling of customer contacts
   arranging of pick-ups
 
  Requirements: 
  
 
  completed commercial apprenticeship, preferably in Shipping or Forwarding
   professional behavior, social competence, team player
   ability to work under high pressure
   willing to go the extra mile for the customer
   German and fluent English language skills are required
   Results driven with focus on efficiency
 
  Function: 
  Countries & Business Development
  
  Publish in Internal Career Page: 
  No


ZIM Integrated Shipping Services

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