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Community Assistant - Greensboro, NC

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Tripalink

2mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Real Estate & Property
  • Charlotte, +15

AI generated summary

  • You should have an interest in property management, strong customer service skills, knowledge of procedures, MS Office proficiency, effective communication, and a friendly demeanor. Experience with property software is a plus.
  • You will manage resident relations, support leasing, handle admin tasks, coordinate maintenance, assist with rent collection, oversee community inspections, and maintain package management.

Requirements

  • Interest in property management/real estate industry.
  • Strong customer service and time management skills.
  • Basic knowledge of property management procedures.
  • Proficiency in Microsoft Office Suite, specifically MS Word and MS Excel.
  • Effective written and verbal communication skills with a professional demeanor.
  • Friendly and approachable attitude with a strong sense of responsibility.
  • Prior experience with property management software (e.g., Yardi, Onesite, Appfolio) preferred but not required.

Responsibilities

  • Foster positive resident relations by promptly responding to phone calls and email inquiries and relaying important messages to the property manager.
  • Support the leasing process by ensuring vendor cleaning service quality and conducting property tours.
  • Handle administrative tasks such as filing, data entry, and maintaining accurate records of leases and resident information.
  • Coordinate with maintenance team and vendors for work orders, and provide access to vendors as needed.
  • Conduct regular inspections of the community to identify and report any community rule violations and maintenance, cleaning, or safety issues.
  • Assist with rent collection, track payments, and delinquencies, and follow up with tenants on overdue balances.
  • Post notices for residents on unit doors and common areas as needed. Manage relationships with vendors and suppliers, ensuring quality service.
  • Arrange and maintain packages in the designated package room.
  • Oversee parking violations and liaise with the towing company for authorization as needed.

FAQs

What is the hourly wage for the Community Assistant position?

The estimated salary for this role is $12.50 per hour.

What are the main responsibilities of a Community Assistant?

The main responsibilities include fostering positive resident relations, supporting the leasing process, handling administrative tasks, coordinating with maintenance teams, conducting regular inspections, assisting with rent collection, managing vendor relationships, and overseeing package arrangements and parking violations.

Is prior experience in property management required for this position?

No, prior experience is preferred but not required. An interest in property management or the real estate industry is necessary.

What qualifications are needed to apply for this role?

Candidates should have strong customer service and time management skills, basic knowledge of property management procedures, proficiency in Microsoft Office Suite (especially Word and Excel), and effective written and verbal communication skills.

Does Tripalink offer opportunities for professional development?

Yes, Tripalink provides leadership cultivation and individual development opportunities, along with networking resources from external partners.

What kind of work environment can I expect at Tripalink?

Tripalink offers an energetic, ambitious, and passionate working environment, with great team experiences and regular team building activities.

Is this position open to individuals of all backgrounds?

Yes, Tripalink is committed to diversity and inclusion, and is an equal opportunity employer open to all qualified applicants regardless of their background.

Do Community Assistants need to have experience with property management software?

Prior experience with property management software such as Yardi, Onesite, or Appfolio is preferred but not required for this role.

Are there any benefits associated with this position?

The role may qualify for annual incentives and/or comprehensive benefits as part of the employment package, although specific details are typically discussed during the hiring process.

We partner with real estate developers and homeowners to create better living spaces for millennials.

Real Estate
Industry
51-200
Employees
2016
Founded Year

Mission & Purpose

Tripalink, founded in 2016, is a co-living company based in Los Angeles. We manage and develop properties all over the country in Tucson, Irvine, Seattle, Philadelphia, Pittsburgh, and LA. We currently have 4,000+ bed spaces and are looking to expand. Students and young professionals seeking a modern, affordable, and sustainable rental property can look no further. Our mission is to provide students and young professionals with an open community and redefine co-living in order to enhance their quality of life. Tripalink focuses on every detail of our communal spaces. We pay close attention to the needs of our community members and the space they live in. We value the residents’ voices; we are constantly gaining feedback from data analytics and striving to build a more interactive and enjoyable living environment. As a co-living company, we hope to not only enable our tenants to find a sense of belonging and meaning in their neighborhood but also make a positive influence on their lifestyles.