FAQs
Do we support remote work?
Yes, we support remote work but in a hybrid format.
What is the educational requirement for this internship?
The minimum education required is currently being enrolled in a bachelor’s degree program in Computer Science, Information Technology, Management Information Systems, or a related field.
What kind of experience is required for this position?
A strong interest and aptitude in computer hardware, software, and troubleshooting is required, along with excellent problem-solving, analytical skills, good communication, and interpersonal skills.
What are the primary responsibilities of the IT Desktop Support Intern?
The primary responsibilities include providing first-line technical support for desktop computers and peripherals, installing and configuring software, assisting with hardware setup, performing maintenance tasks, documenting technical issues, and participating in IT projects as needed.
Where is the primary location for this internship?
The primary location for this internship can be in various places across Louisiana, including New Orleans, Baton Rouge, and several other cities listed in the job description.
Is travel required for this internship?
Yes, travel may be required, with a percentage up to 25%.
Are there any specific skills that the intern should have?
Yes, the intern should have familiarity with common desktop operating systems and applications, and a willingness to learn and adapt to new technologies.
What kind of work environment can the intern expect?
The intern can expect a hybrid work environment, which may involve both remote and in-office work.
Is there an equal opportunity policy at Entergy?
Yes, Entergy provides equal employment opportunities to all employees and applicants without regard to various protected categories, as detailed in the job description.
Does Entergy provide accommodations for applicants with disabilities?
Yes, Entergy provides reasonable accommodations for online applicants who may need assistance during the recruiting process.