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Trainee Optical Assistant

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Specsavers

3mo ago

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
  • Cork

AI generated summary

  • You should have a passion for customer service, teamwork, good IT skills, excellent communication, adaptability, and previous experience in a fast-paced customer service or optics/audiology setting.
  • You will ensure a welcoming store atmosphere, provide excellent patient care, and assist customers effectively as they enter.

Requirements

  • Passion for providing excellent customer service and making customers’ lives easier
  • Great teamwork
  • A good initiative
  • Confidence in using IT systems
  • Excellent communication and listening skills
  • Prepared to step out of your comfort zone and try something new
  • Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)
  • Previous experience in a fast-paced customer service environment
  • Experience in optics or Audiology business
  • Basic knowledge/experience of optical and/or Audiology terminology

Responsibilities

  • Create an outstanding store environment for both our customers and our team
  • Make sure every patient receives the best care in our stores
  • Confidently welcome and help customers as they walk through our doors

FAQs

What is the role of a Trainee Optical Assistant at Specsavers?

The Trainee Optical Assistant is responsible for creating an outstanding store environment and ensuring every customer receives the best care while helping to maintain store operations.

Do I need previous experience to apply for this position?

No, previous experience is not required. Specsavers is looking for passionate and hardworking individuals who are ready to learn and contribute.

What training and development opportunities are offered?

Specsavers provides professional training and development in various business areas, support from experienced Opticians and Technicians, and opportunities for further qualifications and career advancement.

What benefits do employees receive?

Benefits include a competitive salary, performance bonus, 29 days of annual leave, professional fees paid, access to discounted benefits, annual subscription to the Headspace app, and opportunities for clinical and professional development.

Is flexible working available for this position?

Yes, the role is full-time with weekend flexibility.

What skills are required to be a successful Trainee Optical Assistant?

Key skills include a passion for customer service, teamwork, initiative, confidence with IT systems, excellent communication and listening skills, willingness to try new things, and openness to feedback and development.

Is there any desirable experience that could enhance my application?

Yes, previous experience in a fast-paced customer service environment, experience in an optics or audiology business, and basic knowledge of optical or audiology terminology can set you apart from other candidates.

Where is the Specsavers store located?

The Specsavers store is located at Cork Opera Lane in Ireland.

What kind of support will I receive after applying?

Once you join, you will receive support from experienced team members throughout your training and development process, helping you grow in your role.

How can I apply for the Trainee Optical Assistant position?

If you meet the required skills and are interested in the role, now is a great time to submit your application!

Retail & Consumer Goods
Industry
1001-5000
Employees
1984
Founded Year

Mission & Purpose

Specsavers is a company that operates a chain of optical and hearing care stores. Their ultimate goal is to provide accessible and high-quality eye and hearing care services to individuals and communities. Specsavers' purpose revolves around delivering professional and affordable optical and audiology solutions, enabling people to access essential eye and hearing care, maintain their sensory health, and enhance their overall quality of life. Through their services and extensive network of stores, they aim to promote eye and ear health awareness, offer expert advice and products, and contribute to the well-being of their customers.