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Administrative Associate

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Cummins Inc.

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    People, HR & Administration
  • Groß-Gerau

AI generated summary

  • You need a high school diploma, strong communication and organizational skills, technical proficiency in MS Office, and a customer-focused mindset with accountability for service standards.
  • You will streamline processes, support decision-making through data analysis, enhance communication, manage data, ensure prompt responses, facilitate financial transactions, maintain standards, and contribute to projects.

Requirements

  • Requires some work experience or intermediate level knowledge obtained through education, training or on-the-job experience.
  • High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
  • Strong Communication Skills: Effectively develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences, including handling difficult customer interactions with professionalism.
  • Organizational and Process Skills: Efficiently manage administrative tasks, follow up on open WIP status, and prepare customer offers, quotations, and invoices. Your ability to stay organized and maintain a cool head under pressure is crucial.
  • Technical Proficiency: Skilled in MS Office, particularly Excel and Power BI, to assist the service team with administration, organization, invoicing, and customer interactions.
  • Customer Focus and Accountability: Build strong customer relationships and deliver customer-centric solutions while holding yourself and others accountable to meet commitments and ensure high standards of service.

Responsibilities

  • Streamlining Processes: By gathering, compiling, and verifying information accurately, you’ll ensure that reports, presentations, and forms are precise and reliable, enhancing overall efficiency.
  • Supporting Decision-Making: Your research and preparation of statistical reports will provide valuable insights, aiding in informed decision-making for the team or department.
  • Enhancing Communication: By preparing correspondence, receiving visitors, and arranging conference calls, you’ll facilitate smooth and effective communication within the organization.
  • Improving Data Management: Your assistance with data collection, entry, and report generation will help maintain organized and up-to-date records, crucial for departmental activities.
  • Ensuring Prompt Responses: By addressing routine inquiries promptly and accurately, you’ll improve the responsiveness and reliability of the department’s interactions with internal and external stakeholders.
  • Facilitating Financial Transactions: Preparing documentation for payments and responding to inquiries from accounts payable and payees will ensure smooth financial operations and vendor relationships.
  • Maintaining Standards: Documenting and maintaining departmental policies and procedures will help uphold consistency and compliance within the department.
  • Contributing to Projects: Participating in business improvement assignments and projects will allow you to contribute to the department’s growth and innovation efforts.

FAQs

What is the job title for this position?

The job title is Administrative Associate.

What department is this position in?

This position is in the CDD SERVICE Department.

Where is the job located?

The job is located in Gross-Gerau, Hessen, Germany.

What are the main responsibilities of the Administrative Associate?

The main responsibilities include streamlining processes, supporting decision-making, enhancing communication, improving data management, ensuring prompt responses, facilitating financial transactions, maintaining standards, and contributing to projects.

What qualifications are required for this role?

The role requires some work experience or intermediate level knowledge obtained through education, training, or on-the-job experience, along with a high school diploma or equivalent experience.

What skills are necessary to be successful in this position?

Strong communication skills, organizational and process skills, technical proficiency in MS Office (particularly Excel and Power BI), customer focus, and accountability are necessary skills for success in this position.

Is prior experience required for this job?

Some work experience or intermediate level knowledge is required; although specific experience is not mandated, it should meet applicable regulations.

Will there be opportunities for contributing to projects within this role?

Yes, the role includes opportunities for participating in business improvement assignments and projects to contribute to the department's growth and innovation efforts.

What kind of communication skills are expected?

Strong communication skills are expected, including the ability to convey clear messages to different audiences and handle difficult customer interactions with professionalism.

Is there a relocation package available for this position?

No, there is no relocation package available for this position.

What is the job type for this role?

The job type is Office-based, with a hybrid working model.

Will I be dealing with financial transactions in this role?

Yes, you will be facilitating financial transactions, including preparing documentation for payments and responding to inquiries from accounts payable and payees.

What tools will I need to be proficient in for this role?

Proficiency in MS Office, particularly Excel and Power BI, is required to assist the service team with various administrative tasks.

Can you describe the importance of data management in this role?

Improving data management is crucial as it involves assisting with data collection, entry, and report generation to maintain organized and up-to-date records essential for departmental activities.

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Cummins Inc.

Automotive
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced. From your first day at Cummins, we’re focused on understanding your talents, current skills and future goals – and creating a plan to get you there. Your journey begins with planning your development and connecting to diverse experiences designed to spur innovation. From our internships to our senior leadership roles, we attract, hire and reward the best and brightest from around the world and look to them for new ideas and fresh perspectives.

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