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Assistant Store Manager Centrum Galerie Dresden (all genders)

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Starbucks

13d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Dresden

AI generated summary

  • You love teamwork, lead by example, take responsibility, and strive to create great guest experiences. You have hospitality or retail experience, team leadership skills, and strong communication in German and English.
  • You will recruit and onboard team members, train and motivate staff, assist in performance reviews, manage personnel costs, and ensure exceptional guest service by maintaining standards and processes.

Requirements

  • * Du liebst Teamwork, motivierst gern & gehst als Vorbild voraus
  • * Du bist ein Allrounder, der Verantwortung übernimmt und immer danach strebt, unseren Gästen ein wunderbares Erlebnis zu bereiten
  • * Du bist offen und hast Lust, immer Neues zu entdecken und dazu zu lernen
  • * Du hast Erfahrungen in der Gastronomie, Einzelhandel oder ähnlichem
  • * Du hast Erfahrungen in der Teamführung
  • * Du arbeitest eigenverantwortlich und selbstständig
  • * Du bist kommunikationsstark und hast gute Deutsch- und Englischkenntnisse

Responsibilities

  • Du baust das Team auf, indem Du professionelle Tools für das Rekruting nutzt und das Onboarding neuer Partner sicherstellst
  • Du bist für die Schulung und Motivation der Partner verantwortlich und entwickelst das Team weiter
  • Du unterstützt den Store Manager bei Feedback-, Leistungs- und Entwicklungsgesprächen
  • Du hast die Personalkennzahlen im Store im Blick: Personalkosten, Planung des Personalbedarfs, Dienstplanerstellung
  • Du sorgst für einzigartigen Gästeservice, indem Du sicherstellst, dass die Abläufe & Standards eingehalten werden

FAQs

What is the primary responsibility of the Assistant Store Manager?

The primary responsibility of the Assistant Store Manager is to support the Store Manager in team development, training, and ensuring exceptional guest service, as well as monitoring personnel metrics and overseeing recruitment and onboarding processes.

What qualifications are required for this position?

Applicants should have experience in gastronomy, retail, or similar fields, possess team leadership skills, be self-reliant, and have strong communication abilities in both German and English.

Are there opportunities for professional development?

Yes, we offer extensive training, internal advancement opportunities, free language courses, and the chance to participate in our charitable Doing Good-Community activities.

What kind of work environment can I expect?

You can expect a vibrant and enriching work atmosphere, characterized by collaboration within passionate and multicultural teams, along with regular team events.

What benefits do employees receive?

Employees receive comprehensive benefits including a permanent contract, flexible working hours, a fair pay structure with bonuses, a weekly coffee benefit, and additional perks like free beverages during shifts.

How does the company support work-life balance?

The company promotes work-life balance through flexible working hours, a yearly working time account, and an assortment of support resources for health, family, and work-related matters.

Is experience in team leadership important for this role?

Yes, experience in team leadership is vital as the Assistant Store Manager will be responsible for training and motivating team members.

How do you ensure a unique guest service experience?

Unique guest service experiences are ensured by adhering to established processes and standards, while continuously training the team to deliver exceptional service.

What is the focus of the company culture?

The company culture emphasizes inclusiveness, strong partnerships, and supporting team members on their journey toward growth and success.

Can I expect to have access to coffee while working?

Yes, employees will have access to coffee during their shifts to keep them energized throughout the day!

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Starbucks

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community. ​ It’s an opportunity to be your personal best. ​ Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.​​ In everything we do, we are dedicated to Our Mission: With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection.

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