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Assistant Store Manager (m/w/d)

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Hermès

3mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
  • Munich

AI generated summary

  • You have relevant experience, strong organizational skills, a passion for sales and service, proficiency in modern media, and fluent German and English, plus another language is a plus.
  • You will support the Store Manager, achieve sales targets, ensure process compliance, provide exceptional customer service, manage your team, oversee inventory, and assist with visual merchandising.

Requirements

  • Sie verfügen bereits über Erfahrung in einer vergleichbaren Position
  • Engagement, Begeisterungsfähigkeit und Belastbarkeit zeichnen Sie aus
  • Ihre Stärken beinhalten ein großes Organisationsgeschick sowie positives und sicheres Auftreten, unternehmerisches Denken, Feingefühl und Liebe zum Detail
  • Verkauf und Service sind Ihre Passion, auch die vor- und nachbereitenden Arbeiten an einem Warenwirtschaftssystem und im Kundenservice sind Ihnen geläufig
  • Sie sind sicher im Umgang mit modernen Medien und haben Spaß daran, diese effizient im Alltag einzusetzen
  • Fließende Deutschkenntnisse sowie sehr gute Englischkenntnisse und gerne eine weitere Fremdsprache runden Ihr Profil ab

Responsibilities

  • Unterstützung und Entlastung des Store Managers in der Administration, der operativen Steuerung der Boutique und der Personalführung (Führung eines eigenen Teams)
  • Erreichen der Umsatzvorgaben und Ziele für die Boutique
  • Sicherstellen der Einhaltung aller innerbetrieblichen Prozesse und Regelungen im täglichen Arbeitsablauf
  • Professionelle und absolute serviceorientierte Betreuung unserer lokalen wie auch internationalen Kunden beim Verkauf der Artikel unseres gesamten Sortiments
  • Nach intensiver Schulung und Einarbeitung Übernahme eines eigenen Verantwortungsbereiches aus unserem Warenangebot
  • Unterstützung bei der Dekoration und Präsentation im Verkaufsraum
  • Warenpflege und -sicherung
  • Wareneingangskontrolle und Lagerhaltung

FAQs

What qualifications are required for the Assistant Store Manager position?

Candidates should have prior experience in a similar position, strong organizational skills, a positive and confident demeanor, and a passion for sales and service.

What language skills are necessary for this role?

Fluency in German and very good English skills are required, along with proficiency in an additional foreign language being advantageous.

What are the main responsibilities of the Assistant Store Manager?

The Assistant Store Manager will support the Store Manager with administrative tasks, operational management, staff leadership, sales targets achievement, customer service, and inventory management.

What kind of training will be provided?

Intensive training and onboarding will be provided, including the opportunity to take over a specific area of responsibility within the product range.

What benefits are offered to employees?

Employees enjoy 30 days of annual vacation, 13 monthly salaries, attractive retirement plans, Egym Pass, Spendit Card, corporate benefits access, and parental leave support.

Is prior knowledge of a goods management system necessary for this job?

Familiarity with goods management systems and customer service processes is advantageous and part of the expected skills for success in this role.

How does Hermès support work-life balance for employees?

Hermès offers a month of paid special leave for expecting parents and two weeks paid leave for mothers before maternity leave to support work-life balance.

What does Hermès value in its employees?

Hermès values engagement, enthusiasm, resilience, organizational skills, entrepreneurial thinking, attention to detail, and a commitment to excellent customer service.

How can I apply for the Assistant Store Manager position?

Interested candidates should submit their application documents directly through the Hermès career page, addressed to Ms. Anna Henkel.

Everyone is an artisan, Hermès is recruiting

Retail & Consumer Goods
Industry
10,001+
Employees
1837
Founded Year

Mission & Purpose

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.