FAQs
What are the primary responsibilities of the Business Support Specialist?
The primary responsibilities include processing contracts, checking computations of premiums and commissions, managing complex insurance programs, controlling expiring portfolios, generating premium requests, archiving contractual documents, supporting internal audits, and interacting with clients on administrative issues.
Is proficiency in Italian required for this position?
Yes, proficiency in Italian is required as the role involves supporting clients and stakeholders in Italian.
What type of experience is preferred for applicants?
Applicants should have insurance back-office experience, preferably within insurance companies or brokers/agencies.
Will this role involve client interaction?
Yes, this role will involve interacting with clients and supporting them with administrative queries.
Where is the Lisbon hub located?
The Lisbon hub is located in Lisbon, Portugal, and serves as a center of excellence for WTW’s business operations and consulting teams in Western Europe.
What values does WTW prioritize?
WTW prioritizes values such as Client Focus, Teamwork, Excellence, Integrity, and Respect.
Is English proficiency necessary for this job?
Yes, proficiency in English is necessary for effective communication within the team and with clients.
Who does the Business Support Specialist collaborate with?
The Business Support Specialist collaborates with corporate teams, clients, and insurance companies, as well as internal audit and quality control teams.
How many colleagues work at the Lisbon hub?
There are more than 300 colleagues working at the Lisbon hub.
What kind of contracts will the Specialist process?
The Specialist will process Corporate Property & Casualty (P&C) insurance policies.