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Business Systems Analyst

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Greystar

2mo ago

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Madrid

AI generated summary

  • You must have PMS platform expertise, SQL skills, strong analytics, project management experience, and communication skills, with a background in property management and readiness for international travel.
  • You will manage PMS platforms, support upgrades, ensure data integrity, conduct testing, provide user training, analyze business needs, and collaborate with global teams for system enhancements.

Requirements

  • Expertise in various PMS platforms, including Yardi, Lavanda, Mews, and RealPage.
  • Proficiency in ETLs, SQL scripting, and complex reporting tools like YSR and SSRS.
  • Strong understanding of property management systems in the real estate sector, including multi-platform integrations.
  • IT literate with advanced skills in Microsoft Excel, Access, and Project.
  • Fluent in English; additional European language skills (French and/or Spanish).
  • Experience managing operational business systems, including multiple PMS platforms.
  • Proven experience in system implementation, enhancement, and testing new functionalities.
  • Strong analytical and project management skills with the ability to bridge technical and business requirements.
  • Background in the property sector, particularly residential apartments and third-party management.
  • Excellent interpersonal and communication skills to effectively manage stakeholders and technical teams.
  • Commercial awareness and understanding of business change processes.
  • Commitment to developing and retaining talented team members.
  • Demonstrates integrity, respect, accountability, professionalism, teamwork, and service in all actions.
  • Collaborates effectively to achieve organizational goals and deliver exceptional service.
  • Embraces a positive, solution-oriented approach to challenges.
  • Based in Spain with international travel required.
  • Provide systems support and integration for multiple PMS platforms across European regions.
  • Align systems with corporate initiatives and test new functionalities to ensure operational effectiveness.

Responsibilities

  • Administer and maintain various PMS platforms, including Yardi, Lavanda, Mews, RealPage, and others, ensuring data integrity and standardized procedures.
  • Support system upgrades, conversions, installations, and testing of new functionalities tailored to business needs.
  • Execute ETLs and manage database updates or changes across multiple systems.
  • Ensure compliance with local regulations and global policies by collaborating with UK & US Systems teams.
  • Lead or support due diligence, property setups, and system conversions for new properties across various PMS platforms.
  • Identify system enhancement opportunities and work with stakeholders to prioritize and implement improvements across all supported platforms.
  • Develop and execute SAT test plans and coordinate UAT testing on new functionalities.
  • Provide second-line support for PMS platforms, resolving software and program issues efficiently.
  • Prepare detailed functional specifications for reports, interfaces, and other modules across multiple systems.
  • Develop user support materials, technical manuals, and training resources to ensure effective system utilization.
  • Collaborate with the Learning and Development team to provide training for all supported systems.
  • Analyze business requirements and create customized reports (YSR, SSRS, etc.) for Yardi and other systems.
  • Manage ad-hoc database changes and provide performance metrics for system-related projects.
  • Partner with European stakeholders to define priorities, requirements, and implementation strategies across multiple platforms.
  • Collaborate with international systems teams to align with strategic roadmaps and deliver operational efficiency.

FAQs

What is the primary responsibility of the Business Systems Analyst at Greystar?

The primary responsibility is to act as a system administrator for Greystar’s Property Management Systems (PMS), gathering requirements, mapping processes, and implementing system enhancements.

What Property Management Systems (PMS) will the Business Systems Analyst work with?

The Business Systems Analyst will work with various PMS platforms, including Yardi (CRM Flex, CRM IQ, Voyager, AR Manager, MIQ), Lavanda, Mews, and RealPage.

Is experience with SQL scripting important for this position?

Yes, proficiency in SQL scripting is a key requirement for the Business Systems Analyst role.

How does the Business Systems Analyst support system enhancements?

The analyst will identify enhancement opportunities, prioritize them with stakeholders, and implement improvements across all supported platforms.

Will the Business Systems Analyst be involved in user training?

Yes, the role includes developing user support materials and collaborating with the Learning and Development team to provide training for all supported systems.

Is travel required for this position?

Yes, the position requires international travel, particularly within European regions.

What qualifications are required for a candidate applying for this role?

Candidates should have expertise in various PMS platforms, proficiency in ETLs and complex reporting tools, IT literacy, and fluency in English; additional language skills in French and/or Spanish are a plus.

What key skills should a successful Business Systems Analyst possess?

Strong analytical and project management skills, excellent interpersonal and communication abilities, and commercial awareness regarding business change processes are crucial for success in this role.

Are there specific behaviors and values that Greystar looks for in candidates?

Yes, Greystar values integrity, respect, accountability, professionalism, teamwork, and a positive, solution-oriented approach to challenges.

What type of background is preferred for candidates applying for this position?

A background in the property sector, particularly residential apartments and third-party management, is preferred.

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Greystar

A Leading, Fully-Integrated Global Real Estate Company

Real Estate
Industry
10,001+
Employees
1993
Founded Year

Mission & Purpose

Founded in 1993, Greystar provides world-class service in the residential rental housing industry. Our innovative vertically integrated business model integrates the management, development and investment disciplines of the rental housing industry on international, regional and local levels. This unique approach and our commitment to hiring the best professionals have resulted in record growth, making us one of the most respected and trusted global real estate companies. Because our vertically integrated business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our international platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution. Supported by a global team of 20,000+ employees, Greystar’s experienced and cross-functional executive team boasts on average over 23 years of industry experience and provides a diverse perspective throughout the investment process. Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take great pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.

Benefits

  • Professional Development: Ongoing support is available for career advancement opportunities in addition to corporate training programs

  • Healthcare: Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

  • Paid Time Off: Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

  • Paid Parental Leave: Maternal and paternal paid leave is available for the birth or adoption of a child

  • Employee Assistance Program: Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

OpportunitiesView all