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Crafter

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Mississauga

Requirements

  • - Can understand written and oral directions, interpret instructional documents such as order tickets, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities.
  • - Has the capacity to perform repetitious tasks that require precise and continuous movement of arms, wrists, hands, and fingers, and can stand for extended periods of time.
  • - Can evaluate products, processes, information, and surroundings to determine compliance with standards.
  • - Has the ability to manage multiple tasks simultaneously while maintaining meticulous attention to detail.
  • - Is diligent, organized and self-motivated, with the ability to prioritize workload independently.
  • - Demonstrates strong interpersonal skills, with the ability to provide superior guest service when required.
  • - Can pay strict attention to timing and work on a tight, fast-paced schedule.
  • - Possesses the discipline to strictly adhere to health and safety practices and work environment standards.
  • - While no formal education or work experience is required, previous guest service or support experience at a bakery, restaurant or retail store is a plus.
  • - Flexibility to work various shifts based on holidays and changing business demands.

Responsibilities

  • - Assembles cake and balloon orders according to guest specifications for the given celebration and follows NbC cake decorating and presentation standards with precision.
  • - Prioritizes workload according to schedule to ensure all orders are completed at the appropriate pick-up or delivery time, and crafts all orders for walk-in guests.
  • - Prepares cake decorations, boxes, bows, and other packaging materials in advance to ensure requisite supplies are readily available for cake order demands.
  • - Monitors inventory of cake-crafting supplies and notifies management when replenishment is required.
  • - Evaluates frosted and decorated cakes to ensure NbC standards are met and notifies management of any quality control issues.
  • - Cleans sanitizes and restocks the workstation and ensures all crafting tools are sufficiently prepared for the next shift.
  • - Supports the Guest Service Representative in assisting walk-in guests and answering the telephone as needed.
  • - Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
  • - Maintains a consistent work attendance and punctuality record.

FAQs

What does the Crafter position at Nothing Bundt Cakes entail?

The Crafter applies finishing decorative touches to frosted cakes and assembles orders to ensure accuracy and high-quality presentation, following proprietary methods and food safety standards.

What are the main responsibilities of a Crafter?

Main responsibilities include assembling cake and balloon orders, preparing cake decorations and packaging, monitoring inventory, evaluating cake quality, and maintaining cleanliness of the workstation.

Is previous experience required for the Crafter position?

No formal education or work experience is required, but previous guest service or support experience in a bakery, restaurant, or retail store is a plus.

What hours will I be expected to work?

The position requires flexibility to work various shifts based on holidays and changing business demands.

What qualities do you look for in a Crafter?

We look for individuals who demonstrate servant leadership, a strong sense of urgency, attention to detail, and the ability to build genuine connections with team members and guests.

Is there a dress code for this position?

Yes, strict adherence to dress code and personal hygiene is required to comply with health and safety guidelines.

How does the Crafter ensure guest satisfaction?

The Crafter follows NbC cake decorating standards precisely and aims to meet each guest's unique celebration needs while maintaining a positive and inviting atmosphere.

What is expected in terms of work attendance and punctuality?

Employees are expected to maintain a consistent work attendance and punctuality record.

Who do I contact for inquiries about employment?

All inquiries about employment should be directed to the franchise owner/operator of the Nothing Bundt Cakes location and not to Nothing Bundt Cakes Corporate.

Are there any health and safety guidelines I must follow?

Yes, strict adherence to health and safety guidelines and NbC policies and procedures is required, including maintaining a clean work environment and following proper food safety practices.

Bring the Joy!

Retail & Consumer Goods
Industry
201-500
Employees
1997
Founded Year

Mission & Purpose

Nothing Bundt Cakes was founded in Las Vegas in 1997 by friends Dena Tripp and Debbie Shwetz who had a vision that their homemade cakes should be shared with others. Our bakeries feature handcrafted Bundt Cakes made with the finest ingredients and available in a variety of sizes and classic flavors. We have more than 500 corporate and franchised bakeries in 40 U.S. states and Canada. Of the 500+ current Nothing Bundt Cakes bakeries, more than 90% are female-owned. We love what we do! Our brand purpose is to Bring the Joy every day because we believe that real smiles are contagious!