Director, Blizzard HR Strategy & Operations

Blizzard Entertainment

21d ago

Job
Full-time
Senior Level
People, HR & Administration
Business, Operations & Strategy
Irvine

AI generated summary

You need 7+ years in HR or consulting, strong change management skills, business analytics expertise, and the ability to lead executive discussions. An MBA is preferred.
You will manage HR strategy, drive change initiatives, enhance HR efficiency, oversee talent programs, facilitate leadership agendas, create data dashboards, and support the Chief People Officer.

Requirements

7+ years of experience in human resources, corporate strategy and/or management consulting.
Exceptional trustworthiness and integrity with a successful history of managing extremely confidential data, information and programs.
Demonstrated success leading – from inception through to completion – impactful change programs within very large, complex and fast-paced companies.
Deep understanding of business and/or HR strategy as demonstrated through strong cases with highly visual and data-driven presentation materials.
Measurable results using change management and project management frameworks.
Highly experienced in business analytics, including the ability to build and maintain metric dashboards that lead to practical insights.
Expert ability to facilitate executive-level discussions and decisions.
Solid understanding of modern HR operating models (i.e., HR Business Partners, Centers of Excellence, Shared Services) in highly complex organizations.
Ability to prioritize several competing demands while still achieving objectives.
A high sense of urgency and bias for action, while always achieving results the right way.
Expert-level user of Microsoft Excel and PowerPoint.
Excellent relationship-building and interpersonal skills; achieves results more through influence than authority.
Undergraduate degree required; MBA preferred.

Responsibilities

Manage the Blizzard people strategy and metrics, and work across Blizzard and Studios HR ecosystem to achieve results: Build and communicate a strong strategic plan and story to support Blizzard’s people strategy, track related critical initiatives and metrics, and ensure regular alignment and progress to achieve the plan.
Lead and participate in several critical initiatives, with a focus on change management and operational excellence: Drive responsible change across Blizzard to improve Blizzard performance, culture and the employee experience. Ensure strong alignment and governance for initiatives that have the most impact on Blizzard’s people strategy. Partner with others to draft and prepare people-related communications from the Blizzard Chief People Officer.
Improve Blizzard HR efficiency and effectiveness: Develop and implement plans to improve how Blizzard HR operates. This includes (but is not limited to) optimizing Blizzard policies and processes, leading HR knowledge management and accessibility, and ensuring strong communication with partners and stakeholders.
Run Rhythm of Business for Blizzard HR: Improve clarity, focus and predictability of current HR meetings, build shared ownership and alignment of information flow/ cascades within HR team. Own planning and execution of cyclical talent programs – working with the HR leadership team and centers of excellence to create streamlined approach and timelines for our talent programs, like performance management, compensation planning, talent and succession planning and awards. Drive and ensure a successful completion of all annual talent programs for Blizzard.
Improve Blizzard HR engagement: Ensure timely and relevant communications across Blizzard HR, including Studios HR partners where relevant. Partner with the Blizzard HR Leadership Team to make the HR organization an even better place to work.
Talent & Leadership Development: Partner with Blizzard CPO and Blizzard leadership team in executing key leadership touchpoints including the Talent Reviews, Talent Talks, QBRs and HR Team development initiatives.
Data Reporting / Monthly Business Review: In partnership with People Analytics create monthly data dashboards that bring together a snapshot of all critical talent and org health data to drive further data driven decision making and ensure we are striving for best in class at every opportunity.
Operational Excellence: Lead Blizzard efforts on HR operating model evolution to further align with MSFT/Studios HR operating model. Maintain annual operating plan financials and headcount tracking for Blizzard HR team.
Facilitate the agenda of the Blizzard Chief People Officer and HR Leadership Team: Ensure highly impactful meetings of senior leaders across Blizzard and Studios HR Build executive-level presentation materials to tell compelling narratives that drive decision-making and action. Drive follow-up actions to completion and at high quality.
Join the Blizzard Chief People Officer in several initiatives and meetings; represent the CPO and HR function when needed. Take on a large variety of tasks from the Chief People Officer as needed.

FAQs

What is the primary mission of the Director, Blizzard HR Strategy & Operations?

The primary mission is to achieve Blizzard's business objectives through planning, change management, and operational excellence, while serving as the Business Lead for the Blizzard Chief People Officer.

What qualifications are required for this position?

Candidates should have 7+ years of experience in human resources, corporate strategy, or management consulting, along with a high sense of urgency, strong initiative, and exceptional trustworthiness and integrity.

What type of experience is essential for this role?

Extensive experience in leading impactful change programs within large, complex organizations is essential, including a strong understanding of HR strategy and business analytics.

What are the key responsibilities of this role?

Key responsibilities include managing the Blizzard people strategy, leading critical initiatives for change management, improving HR efficiency, running Rhythm of Business, and facilitating executive-level discussions.

Is there an educational requirement for this position?

Yes, an undergraduate degree is required, and an MBA is preferred.

What metrics should the candidate be comfortable with?

The candidate should be highly experienced in business analytics and able to build and maintain metric dashboards that lead to practical insights for decision-making.

What kind of leadership skills are important for this role?

Strong relationship-building and interpersonal skills are vital, as well as the ability to influence others and facilitate executive-level discussions and decisions.

Are there opportunities for leadership and talent development in this role?

Yes, the role involves partnering with the Blizzard CPO and leadership team in executing key leadership touchpoints, including Talent Reviews and HR Team development initiatives.

What is the base pay range for this role?

The standard base pay range for this role is $120,600.00 - $223,110.00 annually, based on relevant experience, performance, and work location.

Does the company offer benefits?

Yes, the company offers a comprehensive suite of benefits that include medical, dental, vision, life insurance, 401(k) matching, paid time off, and mental health programs, among others.

Are there relocation assistance options for this position?

Yes, if the company requires that you move geographic locations for the job, you may be eligible for relocation assistance.

Blizzard Entertainment

Dedicated to creating the most epic entertainment experiences...ever.

Entertainment & Media

Industry

1001-5000

Employees

Mission & Purpose

Blizzard Entertainment is a premier developer and publisher of entertainment software. After establishing the Blizzard Entertainment label in 1994, the company quickly became one of the most popular and well-respected makers of computer games. By focusing on creating well-designed, highly enjoyable entertainment experiences, Blizzard Entertainment has maintained an unparalleled reputation for quality since its inception. At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us. Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Culture & Values

Gameplay First
Everything we do at Blizzard Entertainment is based on the success of the gaming experiences we provide our players. The goal of each discipline within the company -- be it art, programming or customer support -- is to make our games as fun as possible for as many people as we can reach.
Commit to Quality
“Blizzard polish” doesn’t just refer to our gameplay experiences, but to every aspect of our jobs. We approach each task carefully and seriously. We seek honest feedback and use it to improve the quality of our work. At the end of the day, most players won’t remember whether the game was late -- only whether it was great.
Play Nice; Play Fair
In our business first impressions are important -- but lasting impressions are everything. We strive to maintain a high level of respect and integrity in all interactions with our players, colleagues, and business partners. The conduct of each Blizzard Entertainment employee, whether online or offline, can reflect on the entire company.
Embrace Your Inner Geek
Everyone here is a geek at heart. Cutting-edge technology, comic books, science fiction, top-end video cards, action figures with the kung-fu grip…. Whatever it is they’re passionate about, it matters that each employee embraces it! Their unique enthusiasm helps to shape the fun, creative culture that is Blizzard Entertainment.
Every Voice Matters
Great ideas can come from anywhere. Blizzard Entertainment is what it is today because of the voices of our players and of each member of the company. Every employee is encouraged to speak up, listen, be respectful of other opinions, and embrace criticism as just another avenue for great ideas.
Learn & Grow
The games industry is ever-changing. Technology improves, techniques change, and design philosophies become outdated. Since the founding of Blizzard Entertainment, we’ve worked to improve through experience, teaching one another and cultivating the desire to be the best at what we do. We see this as an individual responsibility as well as a company one. Employees can count on their peers, managers, and the company itself to be supportive and help them gain the knowledge and training they need.
Think Globally
Everywhere on the planet there are people who play Blizzard Entertainment games. While respecting the cultural diversity that makes people unique, we strive to grow and support our global gaming community. We also seek the most passionate, talented people in the world to enrich our company and help us forge the future vision of Blizzard Entertainment.
Lead Responsibly
Our products and practices can affect not only our employees and players -- but the industry at large. As one of the world’s leading game companies, we’re committed to making ethical decisions, always keeping our players in mind, and setting a strong example of professionalism and excellence at all times.

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