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Senior Director, Human Resources - Franchise People Officer

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Blizzard Entertainment

21d ago

  • Job
    Full-time
    Expert Level
  • Consulting
    People, HR & Administration
  • Irvine

AI generated summary

  • You need 12+ years in HR, 5+ in leadership, entertainment industry experience, strong HR expertise, business acumen, communication skills, inclusivity focus, analytical mindset, and integrity.
  • You will lead and mentor HR professionals, optimize organizational strategies, drive change, develop leadership talent, and enhance HR operations for effective team performance and engagement.

Requirements

  • 12+ years of experience in human resources or related fields, including 5+ years in a leadership capacity.
  • Previous experience in the entertainment industry.
  • Bachelor’s degree or equivalent experience, MBA or advanced degree preferred.
  • Proven HR leadership expertise in workforce planning and organizational development.
  • Strong business acumen with a history of aligning people strategies with business goals.
  • Exceptional communication and relationship-building skills.
  • Experience fostering an inclusive workplace culture.
  • Data-driven mindset with experience using HR analytics for decision-making.
  • Proven strong foundation and experience of principles & practice of HR including modern solutions to people challenges and organizational transformation.
  • Identify and build culture carriers who embody and exhibit the franchise’s values and ambitions.
  • Proven client management and business literacy skills.
  • Strong interpersonal and negotiation skills.
  • Proven knowledge of full lifecycle workforce diagnostics, recruiting components to include sourcing; qualifying; networking; assessing; selling and wage/salary trends.
  • Highest level of integrity with a proven ability to gain trust from all levels of the organization.

Responsibilities

  • Lead & Develop – Manage and mentor a team of HR professionals, ensuring their growth while fostering a healthy, high-performing team environment.
  • Shape the Future – Partner with leadership to transition Blizzard’s HR function from a bespoke, service-oriented model to a more strategic and scalable approach.
  • Optimize Organizational Design – Align HR strategies with Blizzard’s evolving business needs, particularly within Game Development teams.
  • Drive Change & Scalability – Support leadership through structural shifts, including Microsoft integration impacts, and ensure HR is positioned as a key strategic thought partner.
  • Balance Standardization & Customization – Support complex development teams by ensuring HR solutions are both scalable and adaptable.
  • Develop Leaders & Succession Planning – Identify and elevate leadership talent across the organization to strengthen Blizzard’s long-term growth.
  • Ensure Alignment – Work cross-functionally with key stakeholders to implement changes that enhance team effectiveness and HR operations.
  • Deliver Measurable Impact – Drive HR initiatives that improve team performance, engagement, and business outcomes.

FAQs

What is the primary mission of the Senior Director, Human Resources - Franchise People Officer?

The primary mission is to lead Human Resources strategy across Game Development teams, building strong relationships with leadership and establishing critical people priorities to retain and engage top talent.

How many employees will the Franchise People Officer oversee?

The Franchise People Officer will oversee approximately 1500 employees across the Game Development teams.

What type of experience is required for this role?

Candidates should have 12+ years of experience in human resources or related fields, including 5+ years in a leadership capacity, preferably in the entertainment, gaming, or tech industries.

What are the key responsibilities of the Franchise People Officer?

Key responsibilities include talent attraction, workforce optimization, performance management, policy interpretation, organizational design, and ensuring alignment of HR strategies with business goals.

What educational background is preferred for this role?

A bachelor's degree or equivalent experience is required, while an MBA or advanced degree is preferred.

Is experience in fostering an inclusive workplace culture necessary for this position?

Yes, experience in fostering an inclusive workplace culture is a required qualification for this role.

What are the expected salary ranges for this position?

The standard base pay range for this role is $148,320.00 - $274,320.00 annually, varying based on experience, performance, and location.

Is there an opportunity for professional growth in this role?

Yes, the position involves managing and mentoring a team of HR professionals, allowing for both personal and professional growth in a high-performing environment.

Will the Franchise People Officer have a role in organizational design?

Yes, the Franchise People Officer will be responsible for optimizing organizational design to align with Blizzard’s evolving business needs.

Are there benefits related to mental health and wellbeing?

Yes, comprehensive benefits include mental health and wellbeing programs, fitness programs, and various voluntary benefit programs.

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Blizzard Entertainment

Dedicated to creating the most epic entertainment experiences...ever.

Entertainment & Media
Industry
1001-5000
Employees

Mission & Purpose

Blizzard Entertainment is a premier developer and publisher of entertainment software. After establishing the Blizzard Entertainment label in 1994, the company quickly became one of the most popular and well-respected makers of computer games. By focusing on creating well-designed, highly enjoyable entertainment experiences, Blizzard Entertainment has maintained an unparalleled reputation for quality since its inception. At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us. Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Culture & Values

  • Gameplay First

    Everything we do at Blizzard Entertainment is based on the success of the gaming experiences we provide our players. The goal of each discipline within the company -- be it art, programming or customer support -- is to make our games as fun as possible for as many people as we can reach.

  • Commit to Quality

    “Blizzard polish” doesn’t just refer to our gameplay experiences, but to every aspect of our jobs. We approach each task carefully and seriously. We seek honest feedback and use it to improve the quality of our work. At the end of the day, most players won’t remember whether the game was late -- only whether it was great.

  • Play Nice; Play Fair

    In our business first impressions are important -- but lasting impressions are everything. We strive to maintain a high level of respect and integrity in all interactions with our players, colleagues, and business partners. The conduct of each Blizzard Entertainment employee, whether online or offline, can reflect on the entire company.

  • Embrace Your Inner Geek

    Everyone here is a geek at heart. Cutting-edge technology, comic books, science fiction, top-end video cards, action figures with the kung-fu grip…. Whatever it is they’re passionate about, it matters that each employee embraces it! Their unique enthusiasm helps to shape the fun, creative culture that is Blizzard Entertainment.

  • Every Voice Matters

    Great ideas can come from anywhere. Blizzard Entertainment is what it is today because of the voices of our players and of each member of the company. Every employee is encouraged to speak up, listen, be respectful of other opinions, and embrace criticism as just another avenue for great ideas.

  • Learn & Grow

    The games industry is ever-changing. Technology improves, techniques change, and design philosophies become outdated. Since the founding of Blizzard Entertainment, we’ve worked to improve through experience, teaching one another and cultivating the desire to be the best at what we do. We see this as an individual responsibility as well as a company one. Employees can count on their peers, managers, and the company itself to be supportive and help them gain the knowledge and training they need.

  • Think Globally

    Everywhere on the planet there are people who play Blizzard Entertainment games. While respecting the cultural diversity that makes people unique, we strive to grow and support our global gaming community. We also seek the most passionate, talented people in the world to enrich our company and help us forge the future vision of Blizzard Entertainment.

  • Lead Responsibly

    Our products and practices can affect not only our employees and players -- but the industry at large. As one of the world’s leading game companies, we’re committed to making ethical decisions, always keeping our players in mind, and setting a strong example of professionalism and excellence at all times.

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