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Hollister Co. - Brand Representative, Fairview

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Abercrombie & Fitch Co

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • North York
  • Quick Apply

AI generated summary

  • You must have adaptability, strong attention to detail, the ability to multi-task, a solid work ethic, and a willingness to apply what you learn.
  • You will provide excellent customer service, engage with shoppers, initiate conversations, and ensure a warm and approachable store environment to drive sales and meet customer needs.

Requirements

  • Adaptability / Flexibility
  • Applied Learning
  • Attention to Detail
  • Multi-Tasking
  • Work Ethic

Responsibilities

  • The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.

FAQs

What is the role of a Hollister Brand Representative?

The Hollister Brand Representative is responsible for providing exceptional customer service, engaging with customers, maintaining store presentation, and promoting a positive shopping experience.

What qualifications are required for this position?

Candidates should possess adaptability, flexibility, attention to detail, strong work ethic, and the ability to multi-task.

What are the key responsibilities of a Hollister associate?

The key responsibilities include enhancing customer experience, maintaining store presentation, communicating effectively with customers, protecting assets, and following company policies and procedures.

Is previous retail experience required for this position?

Previous retail experience is not explicitly required, but a passion for customer service and strong interpersonal skills are important.

What benefits do Hollister associates receive?

Associates are eligible for various benefits including merchandise discounts, a flexible schedule, opportunities for career advancement, training and development, and a supportive team environment.

How does Hollister support the development of its employees?

Hollister provides training and development opportunities to help associates grow in their roles and advance in their careers.

Can associates progress to higher positions within the company?

Yes, there are opportunities for career advancement within Abercrombie & Fitch Co. for dedicated associates.

Is there a team culture at Hollister?

Yes, Hollister promotes a global team culture that celebrates individuality and supports associates in being themselves.

What kind of customer service is expected from Brand Representatives?

Brand Representatives are expected to engage with customers in a warm and approachable manner, anticipating their needs and building genuine connections.

How can I learn more about working at Hollister?

You can follow their Instagram @WORKATHCO and @WORKATANF to get a sense of the company culture and what it’s like to work there.

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Abercrombie & Fitch Co

Abercrombie & Fitch Co. is a leading, global specialty retailer of apparel and accessories for men, women and kids.

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East.