FAQs
What is the primary responsibility of an HR Employee Service Representative at U.S. Bank?
The primary responsibility is to provide day-to-day customer service to employees, retirees, managers, and external clients regarding HR policies, payroll, and basic benefits information.
What qualifications are required for this position?
Typically, an Associate or Bachelor’s degree in Business Administration, Human Resources Management, or a related degree, or equivalent work experience, along with two or more years of experience in HR administration, recruitment, payroll, benefits, or customer service.
What skills are preferred for this role?
Preferred skills include experience in an HR Service or Operations Center, HRIS applications (including Workday), good analytical and process facilitation skills, effective communication skills, problem-solving skills, and proficiency in Microsoft Office applications.
Are bilingual skills considered an advantage for this position?
Yes, bilingual skills are considered a plus.
What are the working hours for this job?
The specific working hours may vary and are typically determined by business needs.
What benefits does U.S. Bank offer to its employees?
Benefits include healthcare (medical, dental, vision), life insurance, disability coverage, parental leave, a 401(k) plan, paid vacation, paid holidays, adoption assistance, and sick leave accruals.
Is U.S. Bank an equal opportunity employer?
Yes, U.S. Bank is committed to creating a diverse workforce and considers all qualified applicants without regard to various factors including race, religion, gender, and disability status.
Does U.S. Bank conduct background checks for applicants?
Yes, U.S. Bank conducts background checks consistent with applicable local laws and regulations.
How long do job postings typically remain open?
Job postings typically remain open for approximately 20 days, but may close earlier if the position is no longer required due to business need.
What is the salary range for the HR Employee Service Representative position?
The salary range is $21.25 to $28.32, with a maximum of $31.15, depending on the location and other factors.