FAQs
What is the role of an HR Operations Specialist at SHL?
The HR Operations Specialist is accountable for providing a responsive, effective, and efficient HR operation and HRIS service globally, covering all aspects of the employee life cycle.
What kind of queries will I handle as an HR Operations Specialist?
You will act as the first point of contact for all HRIS and HR Operations related queries within our HR Helpdesk.
What systems do I need experience in for this position?
Experience using Sage People or another HR Information System is essential for this role.
What skills are essential for the HR Operations Specialist role?
Strong service orientation, a high sense of ownership and accountability, and the ability to handle multiple assignments while meeting timelines are essential skills.
Is previous experience in a global organization required for this role?
While it is desirable to have previous experience in a global organization, it is not a strict requirement.
What type of work environment does SHL offer?
SHL offers a fun and flexible workplace where you'll be inspired to do your best work and have opportunities for career development.
Is there support for career development at SHL?
Yes, SHL provides support, coaching, and on-the-job development to help employees achieve career success.
What does the benefits package include?
The employee benefits package includes various offerings designed to care for you and your family, but specific details will be provided during the recruitment process.
Does SHL value diversity and inclusion in their workplace?
Yes, SHL emphasizes diversity, equity, inclusion, and accessibility as key components of their business and culture.
Can I expect to receive training for using HRIS?
Yes, you will be expected to provide technical guidance and direction on how to use the HRIS to members of the HR Team and other relevant departments.
How does SHL promote work-life balance?
SHL promotes work-life balance by offering flexibility in the workplace, allowing employees to manage their personal and professional responsibilities effectively.