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In Store Trainer

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Specsavers

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Healthcare
  • London

AI generated summary

  • You need optical experience in an optician's setting and excellent customer care skills.
  • You will train staff, manage orders, assist in the contact center, ensure smooth store operations, and provide exceptional customer service to boost profitability and reputation.

Requirements

  • must have optical experience working in an opticians
  • good customer care skills

Responsibilities

  • As our in store trainer you’ll make sure that the store runs like clockwork.
  • That means supporting other staff, making sure they’re familiar with systems and helping to deliver training.
  • You’ll also be responsible for handling orders and dealing directly with customers in the contact centre clinic.
  • So, you can expect not just support and encouragement, but the kind of career development and training that are only available through a large – and growing – business like ours.
  • You’ll combine both to offer a highly professional service that will result in repeat business, increased profitability and an excellent reputation for your store.

FAQs

What is the job title for this position?

The job title is In Store Trainer.

Where is this position located?

This position is located in Hammersmith, London.

What are the working hours for this role?

The working hours are full time, with weekend working essential.

What is the salary range for this position?

The salary for this position is up to £28k, depending on experience (DOE).

What benefits are offered with this position?

The benefits include Specsavers Perks, WeCare/LifeWorks, Headspace, eye and ear care discounts, birthday leave, enhanced family leave, and company sick pay for eligible colleagues, along with opportunities for further progression and training.

What experience is required for this role?

Previous optical experience working in an opticians is required.

What responsibilities will the In Store Trainer have?

The In Store Trainer will support other staff, help deliver training, handle orders, and deal directly with customers in the contact centre clinic.

How does Specsavers support career development for this role?

Specsavers offers support and encouragement, along with career development and training opportunities available through the large and growing business.

What skills are important for this position?

Good customer care skills are essential, alongside previous optical experience, to provide a highly professional service.

How can I apply for this job?

If you are interested, please click "Apply," as this vacancy will close once all available places are filled.

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Specsavers

Retail & Consumer Goods
Industry
1001-5000
Employees
1984
Founded Year

Mission & Purpose

Specsavers is a company that operates a chain of optical and hearing care stores. Their ultimate goal is to provide accessible and high-quality eye and hearing care services to individuals and communities. Specsavers' purpose revolves around delivering professional and affordable optical and audiology solutions, enabling people to access essential eye and hearing care, maintain their sensory health, and enhance their overall quality of life. Through their services and extensive network of stores, they aim to promote eye and ear health awareness, offer expert advice and products, and contribute to the well-being of their customers.