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Industrial Sales Coordinator

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WM

20d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Data
  • Canada, +1
    Remote

AI generated summary

  • You must be in the US with a high school diploma, one year of relevant experience, and skills in customer service and MS Suite. Good communication and problem-solving abilities are essential.
  • You will maintain sales data, perform quality assurance, prepare reports and customized bills, handle inquiries, coordinate waste profiles, and provide customer support via phone and email.

Requirements

  • Must live and work in US.
  • Education: High School Diploma or G.E.D (accredited)
  • Experience: One (1) year of relevant work experience (in addition to education requirement).
  • Preferred Experience: Prior experience in customer service, MAS, Salesforce,com and MS Suite
  • Intermediate level experience with Microsoft Word, Excel and Windows.
  • Ability to prioritize and apply common sense to carry out instructions furnished in written, oral, or diagram form is required. Ability to deal with and solve practical problems specific to job is required.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals is required. Ability to write routine reports and correspondence is required. Ability to speak effectively before groups of customers or employees of organization is required.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers is required.
  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday;
  • Required to exert physical effort in handling objects less than 30 pounds rarely;
  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
  • Normal setting for this job is a home office setting.

Responsibilities

  • Conducts routine data maintenance of sales, web, landfill, Visor and company landfill systems.
  • Performs data entry into WM systems.
  • Performs quality assurance reviews of account setups.
  • Prepares customized bills, exports from WM systems, and various letters and correspondence upon request.
  • Prepares volume and revenue reports for sales reps and customers.
  • Supports billing inquiries or special bills.
  • Coordinates waste profile renewals.
  • Maintains electronic and hard copy filing systems.
  • Provides customer support via phone and email.

FAQs

What are the working hours for the Industrial Sales Coordinator position?

The working hours are Monday through Friday, 8 am to 5 pm Central Time.

Is travel required for this position?

Yes, travel may be required to attend the annual meeting as requested.

What type of experience is preferred for applicants?

Preferred experience includes prior experience in customer service, experience with MAS, Salesforce.com, and proficiency in MS Suite.

What educational qualifications are needed for this role?

A High School Diploma or G.E.D. (accredited) is required.

What tasks will I perform in this job?

You will conduct routine data maintenance, perform data entry, prepare customized bills and reports, coordinate waste profile renewals, and provide customer support via phone and email.

Are there any supervisory responsibilities associated with this position?

No, this job has no supervisory duties.

What skills are required for this job?

You will need intermediate level experience with Microsoft Word, Excel, and Windows, as well as abilities in reasoning, language, and mathematics.

Is there a range for the hourly pay for this position?

Yes, the expected base pay range for this position across the US is $19.52/hour - $28.08.

What benefits are offered to employees in this position?

Employees receive a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, a Stock Purchase Plan, and paid vacation, holidays, and personal days.

What type of work environment can I expect for this role?

The normal setting for this job is a home office environment.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

WM is North America's leading provider of integrated environmental solutions. We partner with our customers and communities to manage and reduce waste from collection to disposal while recovering valuable resources and creating clean, renewable energy. We are on a quest for environmental performance, a mission to maximize resource value, while minimizing – and even eliminating – environmental impact so that both our economy and our environment can thrive. WM tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, the company serves nearly 20 million municipal, commercial, industrial, and residential customers through a network of 367 collection operations, 355 transfer stations, 273 active landfill disposal sites, 16 waste-to-energy plants, 104 recycling plants, and 111 beneficial-use landfill gas projects.