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Inside Sales Representative - Sydney/Melbourne

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Fortinet

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Melbourne

AI generated summary

  • You need 3+ years in sales, a positive team attitude, strong English communication, knowledge of Fortinet's products, and basic IT networking and Wi-Fi understanding.
  • You will support sales teams, manage the SFDC pipeline, analyze pricing, handle renewals, assist with tenders, and build relationships to drive sales while ensuring exceptional customer service.

Requirements

  • 3+ years of experience in the related field.
  • Excellent positive attitude and have teamwork spirit.
  • Excellent English communications internally, corporation-wide and externally.
  • Familiar with Fortinet’s products and services preferred.
  • Basic understanding of IT networking fundamentals.
  • Basic understanding of WI-FI and its’ use in the market.

Responsibilities

  • Provide high quality support to our sales team (major account managers, regional account managers, channel account managers).
  • Manage SFDC Pipeline and cadence on behalf of supported account managers.
  • Analyze pricing for opportunities (quoting, compliance, execution).
  • Understand commercial modelling of products and profit margins.
  • Manage reports and asset management.
  • Assist in tender responses and strategic opportunities.
  • Provide exceptional customer service and problem solving abilities.
  • Manage and retain Renewals.
  • Proactive planning to ensure a seamless renewal process.
  • Identify opportunities to trade up to new products.
  • Manage end to end sales process for low to mid-range opportunities on behalf of supported account managers on existing accounts (new business & renewal).
  • Build relationships across internal/external customers and partner network to drive sales and Fortinet brand.
  • Assist in managing a busy inbox capturing work flow for team.
  • Act as a team player, helping out with tasks for the wider business.
  • Be willing to go above and beyond expectations of the business with a positive attitude.
  • Be a Brand advocate – go the extra mile to provide outstanding client experience.
  • Bring creative ideas to the fast growing & evolving business.

FAQs

What is the primary location for this Inside Sales Representative position?

The primary locations for this position are Sydney and Melbourne, Australia.

What are the key responsibilities of the Inside Sales Representative?

Key responsibilities include providing high-quality support to the sales team, managing the SFDC pipeline, analyzing pricing for opportunities, assisting with tender responses, managing renewals, and building relationships with customers and the partner network.

What qualifications are required for this role?

A minimum of 3 years of experience in a related field, excellent communication skills in English, teamwork spirit, familiarity with Fortinet's products preferred, and a basic understanding of IT networking fundamentals and Wi-Fi usage in the market.

Is prior knowledge of Fortinet products necessary for this role?

While familiarity with Fortinet's products and services is preferred, it is not explicitly required.

What is the company culture like at Fortinet?

Fortinet embraces diversity and inclusivity, fostering a welcoming work environment that encourages collaboration and creative ideas.

What is the hiring process like?

Only shortlisted candidates will be notified. Fortinet does not entertain unsolicited resumes, and any resumes submitted by agencies will be considered free of charges.

What kind of support does Fortinet provide for professional development?

Fortinet offers an attractive Total Rewards package designed to support your overall health and financial well-being, contributing to a rewarding career journey.

Is teamwork important for this position?

Yes, a positive attitude and teamwork spirit are essential qualities for this role, as collaboration is key to the Inside Sales Representative's success.

What will be expected in terms of customer service for this role?

Providing exceptional customer service and problem-solving abilities are essential expectations for the Inside Sales Representative.

Are there opportunities for advancement within the company?

Fortinet encourages career growth and provides a welcoming environment designed for a rewarding career journey, which may include opportunities for advancement.

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Fortinet

Our mission is to secure people, devices, and data everywhere.

Technology
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

Fortinet is a cybersecurity company that provides network security solutions to businesses, organisations, and governments worldwide. Their core focus is on delivering comprehensive and integrated security solutions to protect against various cyber threats, such as malware, ransomware, data breaches, and other advanced cyberattacks. Fortinet offers a wide range of products and services, including firewalls, intrusion prevention systems, secure access solutions, cloud security, and more, to safeguard their clients' networks and data. Their ultimate mission is to provide robust and proactive cybersecurity measures to help their customers defend against evolving threats and ensure the resilience of their digital infrastructure. Fortinet's purpose is to secure the digital world, offering cutting-edge technologies and expertise to support their clients in achieving a secure and reliable digital environment, fostering trust, and enabling businesses to operate securely in the ever-changing cyber landscape.

Benefits

  • Competitive salary and incentive compensation, stock awards, health and welfare benefits.

  • A 401(k) savings plan with a company match.

  • Paid time off and wellness programs.

  • We recognize outstanding performers as “FortiChamps” with cash and stock awards.