Logo of Huzzle

Home

Matches

Explore

Manage

Find 52,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

Leave Administration Sr. Analyst

image

Lockton Companies

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    People, HR & Administration
  • Plano

AI generated summary

  • You should have a Bachelor's degree, 3+ years in absence management, knowledge of FMLA/ADA, HR/Payroll system experience, strong customer service skills, and legal work rights in the U.S.
  • You will manage leave inquiries, ensure compliance with policies, coach employees, track documentation, coordinate with vendors, and identify process improvements while maintaining performance goals.

Requirements

  • Bachelor’s Degree is highly desired
  • Three or more years of professional experience in absence management is required; Customer Service experience is preferred
  • Knowledge of FMLA regulations and requirements and ADA is required
  • Hands on experience with HR/Payroll systems is desired, along with experience using email and Microsoft Office suite
  • Must have a strong disposition toward customer service and proven aptitude for computer based leave transaction processing
  • Legal right to work in the United States

Responsibilities

  • Due to our success and increased business opportunities, we are looking for a Leave Administration Sr. Analyst to provide excellent customer service to employees with regards to all aspects of regarding all types of employee leaves of absence for multiple clients, including FMLA, ADA, State leaves, Unpaid company leaves, USERRA, as well as being a liaison between the client and their STD/LTD vendor. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment, have the flexibility to easily adapt to changing priorities and want to engage in new opportunities to learn. The ideal candidate will demonstrate a high level of professionalism, possess the ability to work well in a fast-paced environment, the flexibility to easily adapt to changing priorities and desire to engage in new opportunities to learn.
  • Process incoming calls, emails and system notifications regarding leaves of absence, while providing prompt accurate service
  • Responsible for utilizing the tools provided to maintain compliance with federal, state, local and union specific leave policies
  • Coach employees, managers and HR professionals on the appropriate web-based processes, legal requirements and policy regarding leaves
  • Provide employees/managers with information and assistance regarding potential leaves
  • Produce and track all required documentation
  • Assess, adjudicate, and track all FMLA claims and available time
  • Coordinate leaves with Short Term Disability Vendor and Workers’ Compensation Claims Teams to properly administer concurrent leaves
  • Update employee records in the HR/Payroll system as appropriate
  • Escalate issues to the proper management resource as appropriate
  • Maintain established performance goals and help ensure the organization is meeting performance targets
  • Provide critical thinking regarding absence management processes. Identify trends and make recommendations for continuous process improvements to management
  • Conduct calls with clients and vendors with client specific open items/task logs
  • Assist with client projects as needed

FAQs

What is the job title for this position?

The job title is Leave Administration Sr. Analyst.

What type of work environment is offered for this role?

The position is remote.

What are the primary responsibilities of a Leave Administration Sr. Analyst?

Responsibilities include processing leave inquiries, maintaining compliance with leave policies, coaching employees on leave processes, coordinating with vendors, and assessing FMLA claims.

What qualifications are required for this position?

A Bachelor’s Degree is highly desired, along with three or more years of professional experience in absence management and knowledge of FMLA and ADA regulations.

What skills are necessary for success in this role?

A strong disposition toward customer service, proven aptitude for computer-based leave transaction processing, and experience with HR/Payroll systems are essential.

Is prior customer service experience preferred for this role?

Yes, customer service experience is preferred.

Are there opportunities for professional growth within Lockton?

Yes, Lockton provides opportunities to help employees grow and create a rewarding career path.

Is Lockton committed to diversity and inclusion?

Yes, Lockton is committed to an inclusive culture where all individuals are treated with respect and dignity.

What types of employee leaves will I be assisting with?

You will assist with various types of employee leaves, including FMLA, ADA, state leaves, unpaid company leaves, and USERRA.

How does Lockton approach employee wellbeing?

Lockton offers industry-leading health insurance and additional options to support overall health and wellbeing.

image

Lockton Companies

Finance
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

What makes Lockton stand apart is also what makes us better: independence. Lockton's private ownership empowers its 10,750+ Associates doing business in over 140+ countries to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, Lockton delivers the deep understanding needed to accomplish remarkable results.

OpportunitiesView all