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  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Manchester

AI generated summary

  • You must have strong communication and organizational skills, IT proficiency, and the ability to prioritize tasks while handling inquiries professionally for a multi-disciplinary team.
  • You will provide confidential support, manage telephone enquiries, input data, meet deadlines, work independently and as a team, prioritize tasks, and respond professionally to queries.

Requirements

  • The applicant will provide admin support to the multi-disciplinary team working with a client group with mental health difficulties. Good communication skills are essential. Exceptional organisational skills are required. IT skills are essential. You must also be able to prioritise workload and respond to any enquiries in a professional manner.

Responsibilities

  • Providing comprehensive and confidential support to the service over the weekend and Mondays.
  • Answering and dealing with telephone enquiries and inputting to the patient information system.
  • Producing work within tight schedules and to a consistently high standard.
  • Working on your own initiative in addition to team working.
  • Demonstrating exceptional organisational skills.
  • Prioritising workload and responding to any enquiries in a professional manner.

FAQs

What is the working schedule for the Liaison Administrator position?

The position requires working 22.5 hours per week, specifically over the weekend and Mondays.

What type of support will the Liaison Administrator provide?

The Liaison Administrator will provide comprehensive and confidential admin support to the multi-disciplinary team working with clients who have mental health difficulties.

Are there any communication responsibilities in this role?

Yes, there will be some telephone contact with clients, so good communication skills are essential.

What skills are essential for this position?

Exceptional organisational skills and IT skills are essential, along with the ability to prioritise workload and respond to enquiries in a professional manner.

Where is the position based?

The position is based at Manchester Royal Infirmary.

Who can I contact for further details or to arrange an informal visit?

You can contact Angela Sharples, the Community Admin Manager, at angela.sharples@gmmh.nhs.uk or by phone at 0161 271 0630.

What is the work environment like at Greater Manchester Mental Health (GMMH) Foundation Trust?

GMMH offers a busy and friendly service with opportunities for learning and development, where staff are encouraged to generate new ideas to improve care for service users.

Is prior experience in mental health services required for this position?

While specific prior experience may not be stated, familiarity with the mental health environment and strong communication skills would be beneficial.

Is there room for personal initiative in this role?

Yes, the Liaison Administrator is expected to work on their own initiative as well as contribute to team efforts.

What locations does GMMH provide services to?

GMMH provides services to Bolton, the city of Manchester, Salford, Trafford, and the borough of Wigan, along with a wide range of specialist mental health and substance misuse services across Greater Manchester and beyond.

We provide life-changing mental health and substance misuse recovery services.

Science & Healthcare
Industry
1001-5000
Employees
2017
Founded Year

Mission & Purpose

Greater Manchester Mental Health NHS Foundation Trust provides mental health services across Greater Manchester. Their mission is to deliver high-quality, compassionate mental health care that enhances the quality of life for individuals and their families. They focus on supporting mental wellbeing through comprehensive, patient-centered services and innovative treatments tailored to meet the needs of their diverse community.