FAQs
What are the major responsibilities of the Office Assistant at the Breast Care Center?
The major responsibilities include processing Penrad letters and reports, promoting timely reading of mammography exams, contributing to the efficient functioning of the Breast Care Center, ensuring correct prescriptions are obtained, utilizing various computer systems, maintaining unit supplies, and scheduling call-back patients.
What qualifications and experience are required for this role?
The position requires 2-3 years of experience, preferably in a healthcare environment, and a high school diploma or equivalent. Knowledge of medical terminology is also preferred.
What skills are necessary for the Office Assistant position?
Good communication skills, typing skills (minimum 50-60 wpm preferred), proficiency with multiple computer databases and software applications (such as Excel, MS Word, and PowerPoint), and fax machine experience are necessary for this role.
What physical requirements are associated with this position?
The position requires the ability to work in a fast-paced environment, prolonged use of computers, and the ability to lift up to 35 pounds without assistance. Patient handling equipment should be used for lifts over 35 pounds, or when a patient is unable to assist.
What kind of work environment can I expect?
The work environment is fast-paced, and the role involves established time constraints, requiring efficient handling of tasks related to patient care and administrative duties.
Is there any training provided for the required computer systems?
While the job description requires a good working knowledge of systems like Allegra, Penrad, Radnet, and others, additional training may be provided on the specific systems used within the Breast Care Center.
Are there opportunities for growth within the Breast Care Center?
While the job description does not specify, growth opportunities typically depend on performance and the availability of higher positions within the department.
Is there a need for direct patient contact in this role?
Yes, this position may involve direct patient contact, particularly in assisting and facilitating processes for surgical patients within the Breast Care Center.
How does the office maintain patient confidentiality?
The Office Assistant is expected to maintain confidentiality in all patient activities and records, adhering to HIPAA and other healthcare privacy regulations.
Is prior experience in a healthcare setting mandatory?
It is preferred, but not mandatory. The position can consider candidates with relevant experience in administrative roles, even outside of healthcare.