FAQs
What is the primary goal of the Office Manager at Canterbury Place?
The primary goal of the Office Manager is to help ensure that each resident has a great day, every day, and to contribute to the overall efficiency of the office operations.
What qualifications are required for this position?
A graduate of a post-secondary education program in accounting with three years of relevant experience is required. Additionally, candidates should have strong PC literacy, particularly in Windows, MS Word, and MS Excel, and possess excellent written and verbal English skills.
What are the main responsibilities of the Office Manager?
The Office Manager is responsible for accounting support, managing resident files, preparing monthly resident statements, handling reception duties, overseeing payroll, and ensuring timely accounting submissions, among other tasks.
Is experience in senior living facilities necessary for this job?
While specific experience in senior living facilities is not mentioned, relevant experience in accounting and office management is required.
What kind of work environment can I expect as an Office Manager?
You can expect a collaborative and supportive environment aimed at making a positive impact in the lives of older adults, with a team that shares a passion for excellence.
Are there opportunities for career development and training?
Yes, the role involves participating in staff meetings and in-services, and employees are expected to complete all required mandatory training/education.
What types of equipment or software will I need to be familiar with?
Familiarity with computers, office equipment (like faxes and photocopiers), and information systems concepts, specifically Windows and MS Office applications (Word and Excel), is necessary.
Will I be responsible for managing other staff?
Yes, the Office Manager will hire, orientate, schedule, supervise, conduct performance reviews, and discipline reception staff as needed.
Is there a criminal background check required for this position?
Yes, all offers of employment are subject to a Criminal Background Check.
How does the organization promote positive communication among staff and residents?
The Office Manager is expected to promote and maintain positive relationships among staff, residents, families, and the public through effective communication and involvement in committee meetings.