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People & Culture Coordinator

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Four Seasons Hotels and Resorts

2mo ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Houston
  • Quick Apply

AI generated summary

  • You need 3 months to 1 year of experience, computer skills, strong multitasking and organizational abilities, and proficiency in reading, writing, and speaking English.
  • You will manage employee relations, plan events, assist with recruitment and benefits enrollment, maintain HRIS data, create communications, and support managers while ensuring confidentiality and a positive workplace.

Requirements

  • Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organization.
  • Requires ability to operate computer equipment.
  • Ability to multi-task and stay organized.
  • Ability to read and speak and write English.

Responsibilities

  • Employee Relations
  • The Welcome Leader: Be the smiling face everyone wants to see!
  • Employee Relations: Assist with planning and executing employee events – Annual Party, Staff Appreciation Events, Service Awards, Onboarding, etc.
  • Maintain Recognition Program and maintain the suggestion box.
  • Create and publishes employee newsletter/communication documents.
  • Maintain and update bulletin boards in service area and Yammer for sharing company information.
  • Assist with recruitment from start to finish to include, job ads and postings, creating job requisitions, identifying qualified candidates, responding to candidates and resumes, setting up interviews and interviewing, creating job offers, background checks, E-Verify, scheduling first day, and new hire paperwork.
  • Informing managers of upcoming introductory review and ensuring on time completion.
  • Assists with benefits enrollment: New Hire, Open Enrollment, and Qualifying Events.
  • Share benefit updates with hotel team members – Medical, Dental, Vision, 401k, etc.
  • Administrative
  • Manage HRIS (Workday) system and complete data entry accurately.
  • Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards.
  • Maintain and update all computer records.
  • Assist with employee questions regarding employment, benefits, policies, etc.
  • Understands basic federal and state regulations.
  • Run monthly, quarterly and annual reports, including auditing.
  • Maintain confidentiality of information in the department including conversations, personal information and medical files.
  • Behavior
  • Maintain a clean, neat and organized work area.
  • Work harmoniously and professionally with co-workers and supervisors.
  • A self-starter, follow directions thoroughly, understand a guest's service needs, and require minimal supervision.
  • Curious about Hotels and HR and motivated to seek solutions and ideas on own.
  • Represent the department in a professional and respectful manner and maintains an open door policy.
  • Routinely meets deadlines and demonstrates the ability to multi task.
  • Demonstrates effectiveness in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Performs other duties as requested by management.

FAQs

What is the role of the People & Culture Coordinator?

The People & Culture Coordinator is an essential member of the Human Resources team dedicated to providing exceptional quality and service to employees, assisting with inquiries, employee events, housing, benefits administration, and various administrative duties.

What types of employee events will I help plan?

You will assist with planning and executing events such as the Annual Party, Staff Appreciation Events, Service Awards, Onboarding, and other employee-related initiatives.

What are the primary duties of this position?

Primary duties include employee relations, benefits enrollment assistance, recruitment support, maintaining the HRIS system, and performing various administrative tasks.

What qualifications are needed for this role?

The position requires between three months to one full year of related experience and the ability to operate computer equipment, multi-task, and communicate in English.

What kind of benefits does Four Seasons offer?

Four Seasons offers competitive salary and wages, a comprehensive benefits package, excellent training and development opportunities, complimentary accommodation at other Four Seasons properties, complimentary dry cleaning for employee uniforms, and complimentary employee meals.

What is the typical work schedule for this position?

This is a full-time position that primarily works Monday through Friday; however, you may be asked to work other shifts based on business volume.

Is the position flexible regarding remote work?

This role does not specifically mention remote work; it is primarily an on-site position with a focus on providing support to employees.

What is the workplace culture like at Four Seasons?

Four Seasons is committed to creating a positive and inclusive workplace culture that values each individual, encourages personal growth, and promotes teamwork and mutual respect.

How does Four Seasons support employee development?

Four Seasons provides excellent training and development opportunities to help employees enhance their skills and advance in their careers.

What should I expect during the recruitment process?

The recruitment process involves job postings, candidate identification, resume reviews, interview scheduling, and onboarding procedures for new hires.

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Four Seasons Hotels and Resorts

Travel & Leisure
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development., Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

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