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Population Health & Quality Coordinator

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Boston Children's Hospital

1mo ago

  • Job
    Full-time
    Junior Level
  • Data
    Healthcare
  • Boston

AI generated summary

  • You must have a Bachelor’s degree, 2 years in population health or clinical research, strong communication skills, advanced MS Office, and the ability to handle confidential information professionally.
  • You will lead a population health team, track and analyze data trends, coordinate quality initiatives, generate reports, interact with healthcare staff, and provide administrative support for improvement projects.

Requirements

  • To Qualify, You Must Have
  • Bachelor’s degree
  • 2 years of experience in population health data collection, program coordination, or clinical research assistant work. Strong preference for work experience in a healthcare setting.
  • Strong verbal and written communication skills and active listening skills. Communicates clearly and appropriately.
  • Advanced computer navigation and keyboarding skills, including ability to multi-task and navigate between multiple systems.
  • Knowledge of analytical models, tools, and methods.
  • Ability to work with confidential information in a professional manner.
  • Advanced level knowledge of Microsoft Office Suite.

Responsibilities

  • Planning, organizing, and leading the work of assigned administrative population health team members in support of population health quality measures. Assigning and monitoring work, working with the team to develop new processes to ensure that outreach efforts are meeting stated goals as efficiently and effectively as possible.
  • Working with clinicians, administration, and others to coordinate the collection of data for each population. Tracking and identifying trends with this information to create interventions. Coordinating the efforts of performance improvement initiatives.
  • Designing spreadsheets to track data and progress toward goals. Monitoring and maintaining the accuracy and completeness of data. Designing and performing ad hoc data searches in response to internal and external requests; generating patient lists for quality improvement purposes.
  • Evaluating all data reports for completeness and quality of data; working with the quality team to identify and correct errors.
  • Preparing regular data summaries and preparing reports. With the assistance of the quality team and project manager, troubleshooting and problem-solving unforeseen situations in data coordination that may hinder meeting goals.
  • Interacting with physicians and hospital support personnel to gather and retrieve patient information.
  • As needed, performing duties of Population Health Assistant. Performing outreach to patients, scheduling appointments, and engaging with clinical staff to ensure appropriate care is provided.
  • Providing administrative support, including the development of educational tools and training materials for quality improvement projects and data management related to the assigned population.

FAQs

What are the primary responsibilities of the Population Health & Quality Coordinator?

The primary responsibilities include planning and leading the population health team, coordinating data collection for populations, designing and monitoring data tracking spreadsheets, evaluating data completeness, preparing regular data summaries and reports, interacting with healthcare personnel, performing outreach to patients, and providing administrative support for quality improvement projects.

What qualifications are required for this position?

To qualify, you must have a Bachelor’s degree, at least 2 years of experience in population health data collection or program coordination (ideally in a healthcare setting), strong communication skills, advanced computer navigation skills, knowledge of analytical models, and the ability to handle confidential information professionally.

Is prior healthcare experience important for the Population Health & Quality Coordinator role?

Yes, there is a strong preference for candidates with prior experience in a healthcare setting.

What type of skills are emphasized for this role?

Strong verbal and written communication skills, active listening skills, advanced computer and keyboarding skills, and knowledge of analytical tools and methods are emphasized for this role.

Will the Population Health & Quality Coordinator be involved in patient outreach?

Yes, the coordinator may perform duties such as outreach to patients and scheduling appointments to ensure appropriate care.

What kind of tools and training materials will the Population Health & Quality Coordinator develop?

The coordinator will develop educational tools and training materials for quality improvement projects and data management related to the assigned population.

Does Boston Children’s Hospital offer benefits for employees in this role?

Yes, Boston Children’s Hospital offers competitive compensation and a comprehensive benefits package, including flexible schedules, health, vision, and dental insurance, child care and student loan subsidies, generous time off, and retirement plans.

What kind of technical skills are needed for this position?

Advanced level knowledge of Microsoft Office Suite and the ability to navigate multiple systems efficiently are necessary technical skills for this position.

How will the success of outreach efforts be measured?

Success will be measured by tracking and identifying trends in data collection and ensuring that outreach efforts meet established goals efficiently and effectively.

Are there any ongoing training opportunities for the Population Health & Quality Coordinator?

Yes, employees may have access to training opportunities related to quality improvement projects and tools used for data management.

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Boston Children's Hospital

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Science & Healthcare
Industry
10,001+
Employees
1896
Founded Year

Mission & Purpose

Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.) We have approximately 25,000 inpatient admissions each year and our 200+ specialized clinical programs schedule 557,000 visits annually. Last year, the hospital performed more than 26,500 surgical procedures and 214,000 radiological examinations. Our team of physicians and nurses has been recognized by a number of independent organizations for overall excellence, and we're proud to share some notable examples with you here.