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Property Manager

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JLL

2mo ago

  • Job
    Full-time
    Senior Level
  • Real Estate & Property
    Facilities Management
  • Melbourne
  • Quick Apply

AI generated summary

  • You must have a real estate certificate, experience with major landlords/retailers, contract management skills, strong communication, teamwork abilities, and a valid driver's license.
  • You will manage landlord and tenant relationships, oversee maintenance and lease obligations, ensure compliance, manage budgets, and support reporting and portfolio accuracy while fostering teamwork.

Requirements

  • Real Estate representative certificate essential;
  • Experience working in a high volume environment with a major landlord or retailer preferred;
  • Experience in property / contract / project management related fields;
  • Ability to deal with a variety of complex issues concurrently, within tight operational deadlines;
  • Goal oriented and focused on meeting performance targets;
  • Excellent client service and communication skills;
  • Ability to work well in a team environment;
  • Drivers Licence required.

Responsibilities

  • Proactively develop and manage the relationships with the Landlord, Sub-Tenants and Client to ensure service delivery expectations are exceeded;
  • Be the first point of contact for all communication with Landlords and Sub-Tenants including proactive engagement to undertake preventative maintenance, capital works, Landlord consents and lease obligations;
  • Drive activity with Landlords in emergency situations;
  • Monitor and manage all work orders which are a Landlord responsibility to not greater than 30 days unless as approved as part of a larger strategy;
  • Ensure compliance with all relevant legislation, occupational health and safety, environment and risk management policies and procedures via the Facilities Managers;
  • Manage Landlord and Sub-Tenant obligations as per the terms of the lease;
  • Support make-good and all other lease termination commitments at expiry or sooner determination and facilitate onsite handback with the Landlords;
  • Proactively liaise with the Lease Administration team to ensure all lease terms are accurately reflected in the lease information database (Portfolio) in a timely manner;
  • Manage Portfolio to ensure data accuracy of >98%;
  • Assist in management of property operating expenditure across the portfolio including: preparation of budgets, management of debtors and reporting, expenditure reporting, accruals, seeking opportunities to reduce costs and increase revenue while adhered to the agreed financial timetable;
  • Support to achieve financial year budget within +/- 1%, excepting any variances agreed with ANZ (such as changes to network plan or closure sites);
  • Ensure payment of relevant lease expenses in a timely manner – including outgoings, statutory costs, insurance and any other costs payable under the lease;
  • Review and validate monthly rent roll variances and provide commentary on changes;
  • Assist with regular portfolio management reports, within specified timeframes, detailing property status and performance including recommendations on property and leasing issues;
  • Comply with all requirements of the client contract and meet or exceed key performance indicators;
  • Actively encourage an environment that supports being responsible for improvement, teamwork, cooperation, performance excellence and personal success;
  • Support a culture of best practice and innovation and pro-actively develop and implement strategies, policies and procedures for the property management functions;
  • Assist and support Facilities Management and the State Portfolio Managers in their absence;

FAQs

What is the main responsibility of a Property Manager at JLL?

The main responsibility of a Property Manager at JLL is to provide exceptional property management and leasing outcomes by developing and managing relationships with Landlords, Sub-Tenants, and Clients to exceed service delivery expectations.

Is prior experience in real estate required for this role?

Yes, a Real Estate representative certificate is essential, and experience working in a high-volume environment with a major landlord or retailer is preferred.

What skills are important for this position?

Key skills include excellent client service and communication skills, the ability to manage complex issues within tight operational deadlines, teamwork capabilities, and goal-oriented focus on meeting performance targets.

What kind of environment does JLL promote?

JLL promotes a diverse and inclusive culture where differences are celebrated, and employees feel welcomed, valued, and empowered to achieve their full potential.

Are there opportunities for professional growth at JLL?

Yes, JLL is committed to professional growth and supports employees through flexibility, personalized benefits, and development opportunities.

What is the expected relationship between a Property Manager and Landlords?

A Property Manager is expected to proactively engage with Landlords to manage communication, oversee service delivery, and ensure compliance with lease obligations.

Is driving a requirement for this role?

Yes, a valid Driver's License is required for this position.

What kind of benefits does JLL offer its employees?

JLL offers a comprehensive benefits package that prioritizes mental, physical, and emotional health, along with personalized benefits that support personal well-being and growth.

How does JLL evaluate performance in this role?

Performance is evaluated based on the ability to meet or exceed key performance indicators, manage budgets, ensure compliance with client contracts, and maintain accurate data within the lease information database.

Does JLL support underrepresented groups in its hiring process?

Yes, JLL is committed to equal opportunity, actively encourages applications from underrepresented groups, and supports a diverse workplace.

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JLL

We shape the future of real estate for a better world

Real Estate
Industry
10,001+
Employees

Mission & Purpose

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

Benefits

  • Medical Plan

    Choose from three plan options: Standard, Plus or Basic, administered by UnitedHealthCare and, in limited locations, Kaiser Permanente. Health Savings Account (HSA) automatically comes with Plus or Basic plans and is Company-funded with $600 for employee coverage, or $1,200 for employee+1 or family coverage. 100 percent preventive care coverage is included with all plans.

  • Paid time off (PTO)

    Combines vacation, sick leave and personal time: 18 to 28 days per year, depending on your years of service and job level.

  • Enhanced Life Insurance

    Take advantage of group rates on optional coverage for you, your spouse/domestic partner and children at your own cost. Enroll when first eligible for the most favorable underwriting.

  • Parental Leave Pay

    Six weeks of paid leave at 100% of salary.

  • Flexible work arrangements

    May be available to help you balance work, family and personal commitments.

OpportunitiesView all