Logo of Huzzle

Home

Matches

Explore

Manage

Find 52,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

Retail Shift Leader - Dundas, Toronto

image

Canna Cabana

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Toronto

AI generated summary

  • You must have a valid CannSell, complete a Police Background Check, 2 years retail experience (cannabis preferred), strong sales/service skills, and be adaptable to various shifts.
  • You will supervise daily operations, assist with staff management, provide customer service, uphold store standards, manage inventory, and drive sales targets.

Requirements

  • Must have valid CannSell to work in a retail cannabis store.
  • Must have or be able to successfully complete a Police Background Check.
  • Demonstrated sales and service orientation required
  • Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
  • Excellent time management and prioritizing skills required
  • Demonstrated ability to train and motivate staff required
  • Skills to monitor and lead by example as required
  • Basic office administration skills required
  • High level of proficiency with Microsoft Office productivity suite
  • Highly effective teamwork skills
  • Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
  • Strong customer service and troubleshooting skills
  • A well-defined sense of diplomacy
  • Excellent teamwork and team-building skills
  • Thorough understanding of applicable health and safety legislation
  • A professional, responsive, and positive work attitude is essential
  • Ability to work any shift based on business needs, Monday to Sunday
  • Ability to work nights, holidays and weekends and different location

Responsibilities

  • Provide assistance to store management in supervising and facilitating the daily operations of the store
  • Oversee the responsibilities of the Store Manager in the absence of SM or ASM
  • Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
  • Provide direction, guidance, and instruction to all store associates as required
  • Ensure store conditions are consistently upheld to established standards
  • Assist in ensuring staffing levels adequately meet business needs, only when requested
  • Be the sales and customer service leader/role model in the absence of SM/ASM
  • Greet and assist customers in a way that models exemplary conduct to other staff
  • Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
  • Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
  • Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
  • Achieving sales target and store-level KPI’s
  • Ensuring employees on shift are actively pursuing sales goals
  • Oversee and assist in inventory management and be accountable for the inventory processes on shift

FAQs

What are the working hours for the Retail Shift Leader position?

The Retail Shift Leader position requires the ability to work any shift based on business needs, including nights, holidays, weekends, and different locations.

Is experience in the cannabis industry required for this role?

While a minimum of 2 years of work experience in the retail industry is required, experience in the cannabis industry is preferred.

Do I need a special certification to work in this role?

Yes, you must have a valid CannSell certification to work in a retail cannabis store.

What are the primary responsibilities of a Retail Shift Leader?

The primary responsibilities include supervising daily operations, resolving customer service issues, providing direction to staff, ensuring compliance with company policies, and achieving sales targets.

Are there opportunities for advancement in this position?

Yes, there are significant opportunities for growth, experience, and learning within the company.

Will I receive training if I am hired for this position?

Yes, training will be provided, particularly in guiding and motivating staff as required.

Is this position full-time or part-time?

The Retail Shift Leader position is part-time and permanent.

What qualifications are necessary for this role?

Necessary qualifications include a valid CannSell certification, successful completion of a police background check, and relevant retail experience, along with strong customer service and teamwork skills.

How can I obtain a CannSell license?

You can obtain a CannSell license by visiting CannSell.ca.

What type of company is High Tide Inc.?

High Tide Inc. is a leading community-grown, retail-forward cannabis enterprise, recognized as the second-largest cannabis retailer globally by store count.

image

Canna Cabana

Sophisticated. Approachable. Playful.

Manufacturing & Electronics
Industry
51-200
Employees
2017
Founded Year

Mission & Purpose

Proudly Canadian and serving cannabis consumers for over a decade, we've built Canna Cabana on a strong foundation of ethics, expertise and accountability. We put our customers first, focus on education and don't compromise on quality. Cannabis is about responsible enjoyment and community, and both are at the heart of our business. At Canna Cabana, we are bringing cannabis to Canadian communities with the goal of creating a safe, inclusive and welcoming hub for our neighbours to inform themselves to experience cannabis in a positive way.

OpportunitiesView all