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Sales Associate

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GUESS?, Inc.

Yesterday

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • North York

AI generated summary

  • You need excellent communication and customer service skills, previous retail experience, teamwork ability, a flexible schedule, and physical stamina for various activities.
  • You will greet customers, maintain store cleanliness, assist with fitting rooms, process transactions efficiently, meet sales goals, and participate in inventory and meetings while ensuring a positive shopping experience.

Requirements

  • * Customer Service Skills: Excellent communication and customer service skills.
  • * Retail Experience: Previous retail experience preferred.
  • * Team Player: Ability to work well in a team-oriented environment.
  • * Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
  • * Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Responsibilities

  • The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).
  • Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
  • First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
  • Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
  • Product Information: Provide customers with current relevant information about the product.
  • Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
  • Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
  • Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
  • Task Completion: Satisfactorily complete all duties as assigned by management.
  • Punctuality: Be punctual and adhere to the designated work schedule.
  • Teamwork: Be flexible and work well with peers and management to accomplish duties.
  • Policy Adherence: Follow GUESS Policies and Procedures 100%.
  • Housekeeping: Perform housekeeping duties as required.
  • Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
  • Meetings and Functions: Participate in and attend all store meetings and other related functions.
  • Positive Attitude: Represent a positive attitude toward the merchandise and the company.
  • Inventory Participation: Participate in all inventories.
  • Additional Duties: Assume and complete other duties as assigned by store management.
  • Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

FAQs

What is the primary responsibility of a Sales Associate at GUESS?

The primary responsibility of a Sales Associate at GUESS is to generate sales while delivering a positive customer experience.

What qualifications are preferred for this position?

Previous retail experience is preferred, along with excellent communication and customer service skills.

Is there a dress code for Sales Associates?

Yes, Sales Associates are expected to adhere to the dress code and create a positive first impression through their appearance.

What are the working hours for this position?

Sales Associates must have a flexible schedule and be able to work evenings, weekends, and holidays as needed.

What types of tasks are included in the operational duties?

Operational duties may include housekeeping, maintaining store standards, visual presentation, and other tasks as assigned by management.

What is the sales goal expectation for a Sales Associate?

Sales Associates are expected to meet or exceed the Sales per Hour (SPH) result assigned by management.

Are employees required to participate in store meetings?

Yes, Sales Associates are required to participate in and attend all store meetings and related functions.

What physical requirements are necessary for this position?

Candidates must be able to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

How should a Sales Associate greet customers?

A Sales Associate should greet customers immediately upon entering the store with a smile and a sincere, non-business-like greeting.

Are accommodations available for applicants with disabilities?

Yes, accommodations are available for applicants with disabilities during the recruitment process.

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GUESS?, Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world. The continued dedication and commitment of our employees is the driving force of GUESS, Inc. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS and bring your vision to life. GUESS is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory, and G by GUESS.