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Assistant Store Manager

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GUESS?, Inc.

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Brampton

AI generated summary

  • You need 2+ years of retail experience, strong sales skills, team training abilities, PC proficiency, heavy lifting capability, and the ability to stand for 8 hours during shifts.
  • You will oversee customer experience, train staff, maintain store standards, ensure customer service, manage profitability, control assets, and adapt to changing business needs.

Requirements

  • Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
  • Proficiency in personal computer use and detailed report analysis.
  • High school education or equivalent preferred.
  • Ability to perform heavy lifting in excess of 30 pounds.
  • Ability to stand for a minimum of eight hours during scheduled shifts.

Responsibilities

  • The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.
  • Ensure all associates complete training per company guidelines.
  • Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
  • Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
  • Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.
  • Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
  • Meet all payroll expectations.
  • Control company assets by meeting all loss prevention measures.
  • Execute and comply with all company policies and procedures.
  • Use sound judgment when making decisions.
  • Maintain excellent communication skills.
  • Act with integrity and respect.
  • Adapt to changes required by the business.
  • Ability to handle multiple tasks simultaneously.
  • Assume and complete other duties as assigned by the supervisor.

FAQs

What are the main responsibilities of the Assistant Store Manager?

The main responsibilities include overseeing the customer experience, training and developing store staff, leading by example on the selling floor, and maintaining store standards in both the sales floor and stockroom.

What qualifications are required for the Assistant Store Manager position?

A minimum of two years of experience with a proven track record for driving sales and profit results, as well as training and developing a team, is required. High school education or equivalent is preferred.

Is previous management experience necessary for this role?

Yes, previous experience in a leadership role, particularly in retail, is essential for effectively training and developing team members.

Are there requirements for physical abilities in this position?

Yes, the role requires the ability to perform heavy lifting in excess of 30 pounds and the capability to stand for a minimum of eight hours during scheduled shifts.

What attributes are important for someone in this position?

Important attributes include strong leadership skills, excellent communication abilities, integrity, respect, adaptability, and the ability to multitask effectively.

How does the Assistant Store Manager contribute to customer service?

The Assistant Store Manager ensures excellent customer service by prioritizing the customer experience, providing ongoing training for staff, and consistently assessing and coaching the team.

What are the expected sales goals for the Assistant Store Manager?

The Assistant Store Manager is expected to meet or exceed profitability expectations for the store in areas such as sales, payroll, shrink, and conversion.

Is there a commitment to diversity and inclusion in the hiring process?

Yes, accommodations are available for applicants with disabilities during the recruitment process, demonstrating a commitment to diversity and inclusion.

What should I do if I require accommodations during the recruitment process?

If you require accommodations in the recruitment process, you can contact the company for assistance.

Where is the store located?

The store is located at 40 Great Lakes Drive, Unit 104B - Brampton, ON L6R2K7.

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GUESS?, Inc.

Retail & Consumer Goods
Industry
10,001+
Employees
1981
Founded Year

Mission & Purpose

In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world. The continued dedication and commitment of our employees is the driving force of GUESS, Inc. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS and bring your vision to life. GUESS is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory, and G by GUESS.

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