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Sales Engineer

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Plaid

1mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • San Francisco, +2
  • Quick Apply

AI generated summary

  • You have 7+ years in enterprise sales, strong communication skills, customer empathy, and tech knowledge of APIs, web services, and app architecture. Travel 25% required; payments experience a plus.
  • You will partner with Account Executives, design solutions for Fintech accounts, conduct demos, address technical queries, manage POCs, and collaborate with teams to enhance product insights and messaging.

Requirements

  • 7+ years of customer facing experience selling to large enterprises
  • A strong sense of customer empathy and experience that combines business experience, sales skills and technical acumen
  • Strong communications skills with a confident and proactive approach to customer communication
  • Ability to quickly understand new technologies and complex concepts
  • Knowledge of web services, APIs, and related standards such as HTTP and REST.
  • Knowledge of mobile and web application architecture specific to interfacing with API platforms
  • Willing and able to travel up to 25% of the time
  • Nice to have: Payments, Fraud and/or Credit experience

Responsibilities

  • Partner with Account Executives as the technical lead for large Fintech accounts to design solutions and share best practices throughout the sales process
  • Demonstrate to prospects how Plaid can best address their use cases and technical requirements
  • Engage deeply with technical stakeholders in the pre-sales process to drive alignment and buy-in
  • Provide demonstrations, address technical questions, architect implementation solution(s) and handle RFP responses in a thorough and expedient manner
  • Take a hands-on role in POCs, where inquisitive and critical thinking is needed to identify, diagnose, and rectify any performance shortfalls
  • Constantly re-evaluate selling assets and process to enable more efficient/effective messaging to customers
  • Work with our engineering and product teams to translate prospect feedback into meaningful product insights
  • Collaborate with current SE team to up-level team knowledge and capabilities

FAQs

What is the role of a Sales Engineer at Plaid?

The Sales Engineer at Plaid acts as a technical lead during the pre-sales process, partnering with Account Executives to design solutions, demonstrate product capabilities, and address technical questions for large Fintech accounts.

What are the primary responsibilities of a Sales Engineer?

Responsibilities include partnering with Account Executives, demonstrating how Plaid meets prospects' needs, engaging with technical stakeholders, conducting POCs, providing RFP responses, and collaborating with engineering and product teams for feedback insights.

What qualifications are required for this position?

Candidates need 7+ years of customer-facing experience, strong customer empathy, excellent communication skills, and knowledge of web services, APIs, and application architecture as well as the ability to learn new technologies quickly.

Is experience in Payments, Fraud, or Credit required?

No, it is not required but is considered a "nice to have."

Is travel required for this job?

Yes, the role may require travel up to 25% of the time.

What is the salary range for this position?

The target base salary for the role ranges from $143,640 to $234,360 per year, with additional compensation possibilities depending on the position offered.

Does Plaid offer any benefits?

Yes, Plaid provides a comprehensive benefits plan, including medical, dental, vision, and 401(k) options.

How does Plaid approach diversity and inclusion?

Plaid is committed to building a diverse team and values the unique experiences candidates bring. They encourage applicants from all backgrounds to apply, regardless of whether their experiences fully match the job description.

Are there any accommodations for candidates with disabilities during the application process?

Yes, Plaid is committed to providing reasonable accommodations during the recruiting process for candidates with disabilities. Candidates can reach out to accommodations@plaid.com for assistance.

Our mission is to unlock financial freedom for everyone. Join us!

Technology
Industry
5001-10,000
Employees
2013
Founded Year

Mission & Purpose

Plaid is a data network that powers the tools millions of people rely on to live a healthier financial life. Plaid works with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers more than 12,000 financial institutions across the US, Canada, UK and Europe. Headquartered in San Francisco, the company was founded in 2013 by Zach Perret and William Hockey.