Sales Policy Analyst

GitLab

12d ago

Job
Full-time
Mid & Senior Level
IT & Cybersecurity
Business, Operations & Strategy
United States
Remote
Quick Apply

AI generated summary

You should have a strong understanding of Field Operations, GTM policies, and cross-functional collaboration. Strong analytical, organizational, and project management skills are essential. Proficiency in Salesforce is required.
You will analyze and develop sales policies, support compliance, handle inquiries, collaborate cross-functionally, enhance processes, recommend improvements, manage changes, and maintain documentation.

Requirements

Solid understanding of Field Operations and its impact on business performance.
Experience in developing and managing GTM policies and processes.
Direct management of GTM Rules of Engagement.
Proven ability to engage with cross-functional teams and stakeholders to drive collaboration and results.
Strong analytical and strategic thinking skills, with the ability to problem-solve effectively.
Detail-oriented with excellent organizational and multitasking skills.
Proactive self-starter who thrives in a collaborative, cross-functional environment.
Exceptional communication skills with the ability to interact effectively across all levels of the organization.
Strong project management skills with the ability to prioritize and meet deadlines in a fast-paced environment.
Proficiency in Salesforce and case management systems, with a focus on driving operational efficiency.
A commitment to company values and fostering a positive, collaborative work culture.

Responsibilities

RoE & Policy Development: Analyze, design, and document scalable policies and Rules of Engagement that impact the Field Sales team.
Policy Application: Apply a deep understanding of GTM policies to support and guide the Field Sales team, ensuring consistent compliance.
Policy Escalations: Address inquiries and escalations via Salesforce Chatter, case requests, and the Sales Support Slack channel, ensuring proper policy application and compliance.
Cross-Functional Collaboration: Partner with operations, strategy, Sales compensation, and other business teams to ensure consistent application of processes and policies across departments.
Sales Systems Partnership: Collaborate with the Sales Systems team to enhance automation, streamline processes, and continuously improve RoE and policy-related functions.
Insights & Recommendations: Identify gaps or areas for improvement in current policies and provide actionable recommendations to support scalability and growth.
Change Management: Utilize impact analyses to create and implement effective, well-considered change management strategies.
Annual Planning & Policy Alignment: Collaborate with business stakeholders to review, update, and implement policies that align with evolving business objectives and needs.
Knowledge Repository: Create and maintain a centralized repository of processes and best practices to support first-tier sales teams with clear and accessible documentation.

FAQs

Do we support remote work?

Yes, this position is 100% remote and based in the US time zone.

What is the main responsibility of a Sales Policy Analyst at GitLab?

The main responsibility is to refine and optimize the Go To Market (GTM) Rules of Engagement (RoE) and ensure adherence to internal policies, supporting the Field Sales teams and driving alignment across the organization.

What are some key responsibilities of this role?

Key responsibilities include RoE & policy development, policy application, handling policy escalations, cross-functional collaboration, insights & recommendations, and maintaining a knowledge repository.

What qualifications are required for this position?

Candidates should have a solid understanding of Field Operations, experience in developing and managing GTM policies, strong analytical skills, exceptional communication capabilities, and proficiency in Salesforce and case management systems.

What type of work environment does GitLab promote?

GitLab promotes a collaborative and inclusive work environment that values diverse perspectives and fosters a culture where everyone can contribute.

What kind of collaboration is expected in this role?

The Sales Policy Analyst will partner with operations, strategy, sales compensation, and other business teams to ensure consistent application of processes and policies across departments.

Are there opportunities for career development at GitLab?

Yes, GitLab values career development and provides opportunities for growth in a merit-based environment, focusing on skills, experience, and contributions.

What is the expected salary range for this position?

The salary range for this role is between $70,000 and $150,000 USD, depending on factors like location, experience, and skills.

Does GitLab promote diversity and inclusion?

Yes, GitLab is committed to diversity, inclusion, and belonging, with initiatives focused on gender parity and support for underrepresented groups.

What other benefits does GitLab offer?

GitLab offers competitive compensation, equity compensation, global benefits, flexible work hours, and a focus on work/life harmony.

GitLab

Build software faster. The DevSecOps Platform enables your entire org to collaborate around your code. We're hiring.

Technology

Industry

1001-5000

Employees

2014

Founded Year

Mission & Purpose

GitLab is a complete DevOps platform, delivered as a single application, fundamentally changing the way Development, Security, and Ops teams collaborate and build software. From idea to production, GitLab helps teams improve cycle time from weeks to minutes, reduce development costs and time to market while increasing developer productivity. We're the world's largest all-remote company with team members located in more than 65 countries. As part of the GitLab team, you can work from anywhere with good internet. You'll have the freedom to contribute when and where you do your best work.